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Swan Tower Novo Hamburgo

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215 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 October 2016 via mobile

Short business visit, sufficient but very basic in comparison to European 4 stars. The suite included a king bed with shower and separate section with couch, table and another tv. My room was on one of the higher floors 17 and it took almost 15 minutes for the lift to arrive in peak times. Staff speak mostly Portuguese, and there... More 

Thank TravelIreland87
London, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2016 via mobile

I was in the region of the city and outskirts area. The location was just perfect and easy access to all my meeting. Friendly staff and nice breakfast options. Rooms were well kept and spotless.. Prices are about the right range for the experience.

Thank vinnicheers
Level Contributor
6 reviews
Reviewed 2 August 2016 via mobile

A lot better than most hotels in this city, Swan Tower has much to offer: the staff is very caring, the apartments are great, infrastructure is one of the finest in town, the view is beautiful, really well located.

Thank Nicole D
GeropSwan, Gerente at Swan Tower Novo Hamburgo, responded to this review

Dear Nicole, Thanks for your comment and we hope to see you again as soon as possible. Sincerely, Guilherme Henz More 

Level Contributor
4 reviews
Reviewed 9 June 2016 via mobile

We had a suite with a little kitchenette. 2 burner stove - what do you do with that? There are no pots & pans or dishes. The bathroom could use some updating. Shower tile grout had quite a bit of mold. Bed and pillows were comfortable, but up on the 15th floor the window seals are so bad that the... More 

Thank Julie C
Campo Bom, Rio Grande do Sul, Brazil
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 May 2015

This hotel has an amazing staff and it is located only 50 minutes from the international airport. Great service and food and the studios are very clean and comfortable. Novo Hamburgo is only 45 km from Porto Alegre.

Thank Claudio M
Richmond, Texas
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 March 2015

This is not the first time I visit Novo Hamburgo but first time in this hotel to give it a try, but it turned out that it might be my last time in this hotel, unless a complete remodeling is made. Do not let the building and the view outside your room fool you, unless that is what you want... More 

Thank William6249
Greensboro, North Carolina
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 November 2014

The Hotel is located very close to my company, so that is a plus. The filet I had one evening in the restaurant was really really good, but this is where the good things end... Well, some feedbacks talk about the great view and the design of the lobby. Well, when I come back to my room, it is dark... More 

Thank abeckerhp
GeropSwan, Gerente at Swan Tower Novo Hamburgo, responded to this review

Dear Guest, Thank you for your comments. We hope to see you soon. Best regards More 

Dongguan, China
Level Contributor
652 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 12 October 2014

Novo Hamburgo Swan Tower has a very nice location. Access is not always easy since street are narrow at that district and on rush hours, very busy. However it stands in a high place, depending on your room face you can have a nice view of Hamburgo Velho or Novo Hamburgo. I like bright environments and in this case the... More 

Thank Ivan S
GeropSwan, Gerente at Swan Tower Novo Hamburgo, responded to this review

Dear Guest, Thank you for your comments. We hope to see you soon. Best regards More 

Lisbon, Portugal
Level Contributor
185 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 2 October 2014

Having stayed at Swan Tower on my business trip to Novo Hamburgo I picked a downtown hotel. The stay could not have been better. Impressive architecture with a lobby style layout providing lots of natural light into guest areas. The valet service and garage, a nice bar and the bistrot restaurant serving a delicious lunch buffet for great value were... More 

Thank Francisco F
GeropSwan, Gerente at Swan Tower Novo Hamburgo, responded to this review

Dear Guest, Thank you for your comments. We hope to see you soon. Best regards More 

Santa Cruz do Sul, RS
Level Contributor
131 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 20 April 2014

The biggest benefit of the hotel is the comfort. The bed and pillows were very good, the size of the room is fair, the view is stunning (14 floor), the staff is very pleasant, the furniture is useful, the room service tasteful, breakfast with a good selection of options. Take care with the shower, it opens very easily, go slow.... More 

Thank erikabufv
GeropSwan, Gerente at Swan Tower Novo Hamburgo, responded to this review
Google Translation

Prezada hóspede, Muito obrigado por seus comentários e agradecemos o tempo dedicado em nos avaliar. Esperamos revê-la em breve. Atenciosamente More 

84 photos of this hotel

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Room/Suite (7)
Hotel & Grounds (4)
Family/Play Areas (1)
Dining (5)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the city`s most charming avenue, this hotel has 133 comfortable apartments. It features an events center with room for up to 400 people, an auditorium with six support rooms, in addition to a gym with personal trainer, game room and a heated pool. For lovers of gourmet cooking, the hotel offers a restaurant with an executive buffet, piano bar and an international bistro, all in one place. ... more   less 

Additional Information about Swan Tower Novo Hamburgo

Address: Avenida Doutor Mauricio Cardoso 303 | Hamburgo Velho, Novo Hamburgo, State of Rio Grande do Sul 93510-250, Brazil
Region: Brazil > State of Rio Grande do Sul > Novo Hamburgo
Price Range: $77 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swan Tower Novo Hamburgo 4*
Number of rooms: 136
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Questions & Answers

Here's what travellers have asked, with answers from Swan Tower Novo Hamburgo staff and other travellers.
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Questions? Get answers from Swan Tower Novo Hamburgo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't use room 601!”
 of 5 bubbles abeckerhp, 19 Nov 2014 | Read review
“Ask for high level guest rooms to get the full panoramic view of the city!”
 of 5 bubbles FranciscoFA, 2 Oct 2014 | Read review
“The higher - the better”
 of 5 bubbles anastasian666, 5 Feb 2013 | Read review
“All rooms have an amazing view, especially from 10th to 15th floor, recently refurbished.”
 of 5 bubbles GeorgiaK559, 24 Apr 2012 | Read review
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