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Wish Serrano

Traveller (1710)
Room & Suite (492)
Dining (228)
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Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
4 Star accommodation
4 Nov.5 Nov.
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,114)
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All reviews kids club great hotel nice stay minutes walking facilities sales sink city
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1 - 5 of 47 reviews
Reviewed 2 September 2018 via mobile

I really like the hotel. Good restaurants to dinner, lunch and for the breakfast. Good location. Its not necessary car to walk at center. The rooms has a beautiful view from the city and the room is new, clean and very confortable. The staff is...More

Thank Debora B
Response from L_Pivoto, General Manager at Wish SerranoResponded 3 September 2018

Dear Ms. Débora, Thank you for sharing your evaluation with us. Its very important to have the feedback of our guest, thats how we can still improve our service. Hope to have you again as our guest.

Reviewed 21 July 2018 via mobile

Me and my wife stayed at this hotel for 10 days during 11th to 20th of July 2018. We had a nice stay and we ended up paying a promotional price, so all in all I was satisfied with the hotel (cost / benefit). However...More

1  Thank Ofir S
Response from L_Pivoto, General Manager at Wish SerranoResponded 22 July 2018

Dear Mr. Ofir, Thank you so much for choosing and evaluating our hotel. Your feedback is very important to help us to keep our service quality. Hope to have again as our guest.

Reviewed 17 July 2018 via mobile

My name is Arlindo. I enjoyed this great place with my wife Adriana, my kids Heitor and Helena, and I would like to thank a lot all employees of this wonderful Hotel located in Gramado Brasil, but in special the staff responsible for playing with...More

Thank Arlindo H
Response from L_Pivoto, General Manager at Wish SerranoResponded 18 July 2018

Dear Mr. Arlindo, Thank you so much for evaluating our hotel, have the feedback of our guest is the baest way to rate aour service. Thank you in special for mention our entertainment team wich is commited to the safety and joy of our guest....More

Reviewed 24 June 2018

I love, love, LOVED this hotel. The town of Gramado itself is wonderful with a vast array of attractions, restaurants and hotels but this one in particular is absolutely fantastic. I was told that this hotel is a 4* rating but to me, it was...More

1  Thank Steven B
Response from L_Pivoto, General Manager at Wish SerranoResponded 25 June 2018

Dear Mr. Steven, Thank you so much for rating our hotel. Your words represent every small sensation and exeperience we'd offer to our guest. Thank you again for choosing Wish Serrano Resort, it's gonna be a pleasure have you again, when comming to Gramado.

Reviewed 27 May 2018

We stayed at this hotel in early may and were extremely satisfied. My mom is elderly and the staff are extremely friendly and accommodating. The food is great and of quality. We visited Gramado before but the local restaurants are beginning to cut corners. This...More

Thank pjmassa324
Response from L_Pivoto, Gerente at Wish SerranoResponded 2 June 2018

Dear Massa, Thank you so much for evaluating our Resort, have the feedback of our guest its the best way to get satisfaction indexes. We are delighted to serve in every sense, that's why every detail, service, dish or part of structure was tought to...More

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Considered a benchmark of hospitality in Brazil, Wish Serrano Resort & Convention has everything you would expect from an upscale resort: infrastructure, comfort and refinement. It's 272 apartments are elegantly More decorated and surrounded by a natural grove of pines - the heart of the Serra Gaucha. The best hotel in Gramado has received several awards as the best mountain hotel in Brazil (Veja) and better infrastructure events in Gramado (Guia 4 Rodas), and the Traveller's Choice from TripAdvisor, the largest online community of travelers world. Less
Hotel class
Hotel Amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Adult pool
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
USD 95 - USD 400 (Based on Average Rates for a Standard Room)
Formerly known as
Wish Serrano by GJP
Also Known As
Serrano Hotel Gramado
Wish Serrano Gramado, Brazil
Brazil > State of Rio Grande do Sul > Gramado
Traveller (1,710)
Room & Suite (492)
Dining (228)
Pool & Beach (108)
Amenities (100)
Family and Play Areas (54)
Business Centre & Event Rooms (9)
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Questions & Answers
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Room Tips
"I stayed 4th floor but i believe lower floors are quieter from external noise."
24 Jun. 2018
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"Rooms with balconies offer an extra feature to enjoy the brisk weather during the ball."
26 May 2018
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"choose rooms in the first block"
24 May 2016
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"Our room had a very nice green window first floor (number 5) to avoid elevator"
15 Mar. 2016
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