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Hotel Cristal Palace

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1 room 2 adults 0 children
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189 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Sao Paulo, SP
Reviewed 1 August 2014

Just tried to make a booking for new years. According to their website, 50% have to be paid on confirmation and the 50% balance by 1st of Dec. It states, clearly, that the package can be paid by all credit cards. When questioned about the credit card form to be filled, Mr Roberto informed they only accepted deposits and dared...

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2Thank Cadi C
BOBLAZIO2014, Gerente at Hotel Cristal Palace, responded to this review
Google Translation

Boa tarde Agradecemos seu comentario Ma fazemos presente que o sr nao Feiz ne a Reserva a sua foi so...

Sydney, Australia
Reviewed 29 July 2014

LOCATION This hotel is located about half way between Ipanema and Copacabana beaches. This means it is far away from the seedy north end of Copacabana and closer to the better restaurants, bars etc. Of course, since it is between the beaches, not on the beach you have to walk a few hundred metres in either direction to see any...

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1Thank pantstheman
BOBLAZIO2014, Gerente at Hotel Cristal Palace, responded to this review

Good Night We are very afraid to received your negative comment about our hotel , but it is good to Make Better and give to Guest a Best Service For the first step your check in we are very Sorry that we don't have maked what You want but when You have maked the reservation is clear that the check...

Vancouver, Canada
Reviewed 4 March 2014

This hotel is a total rip off or scam with a very bad customer service, i cancelled my reservation 15 days prior to my scheduled arrival and they charged to my credit card 50% approx. $1200 for cancelling what it was not stated at booking.com. Be careful and don't book anything at this hotel !!!!

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2Thank escanizales
Reviewed 7 September 2013

To start with the good aspects of our stay in this hotel, the location is fantastic and you are within two blocks of everywhere. The staff were also very nice and most importantly the place was very clean. Our room did look a little like it was lifted from a porn set and our aircon wasn't really working. It was...

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1Thank Rob D
Rio de Janeiro, RJ
Reviewed 2 September 2013

The best of the hotel is location, the room was clean, probably renovated, breakfast is complete, friendly staff. The credit card payment was cancelled and they charged me again on the arrival, plus taxes, they probably don't send the online hotel their fees. Cable is il. tapped, has all channels but no info. In general, I could stay there again,...

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1Thank revmm
Miami, Florida
Reviewed 27 June 2013

hotel is really very good, just two minutes from the beaches of Copacabana and Ipanema. we have been very well welcomed. the rooms are comfortable and the breakfast is plentiful and i takes place on the roof top. The waitress was very very kind . The staff is very kind discreet and helpful. It's a real goodplace where you feel...

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2Thank Miamiwally
travellingwilbury66
Reviewed 4 May 2013 via mobile

There's something quite fawlty towers about this hotel. The staff were consistent(ly awful) during my stay - not rude or abrasive just slow and incompetent. My ac unit spent several hours steadfastedly refusing to blow cold air into my stuffy room before conking out and pouring a good litre of water over my suitcase on the floor below it. The...

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1Thank travellingwilbury66
Guildford
Reviewed 1 May 2013

My rating of this hotel is completely based on the value for money of the rooms. Much of the negative reviews of this hotel are true (if not a little exaggerated), however many of them fail to identify that you can not get a decent room in Ipanema / this area of town for $125 USD per room per night,...

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Thank CHARLESGuildford
Santiago, Chile
Reviewed 9 April 2013

It´s a good ubication if you want to go to Copacabana Beach and also to Ipanema Beach, because both of them are near. But it´s a noisy street, because there its a lot of traffic. Also the rooms haven t a very good aislation. Breakfast is good but the place es very small. There is a jacuzzi on the top...

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2Thank MarcelaHopi
Sao Paulo, SP
Reviewed 3 January 2013

I (thankfully only) stayed there for one night, before New Year 2013. Location: at the end of Copacabana beach. Three blocks away from the beach. So not too bad in that respect. Room/toilets: not too bad for a three star hotel (if you are not picky), although the room was small. Beware if you've got trouble sleeping with noise. There...

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2Thank Jay_Saints

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
A little beautiful hotel situated between Copacabana E Ipanema No Bairro Do Aspoador recently renovated with Italian style, near all the sightseeing in the city, we try to give the taste of a second house for your holidays. 24 rooms with all the comforts for your stay. ... more   less 

Additional Information about Hotel Cristal Palace

Address: Rua Francisco Otaviano 56 | Arpoador, Rio de Janeiro, State of Rio de Janeiro 22080-041, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $109 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cristal Palace 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Hotel Cristal Palace Rio De Janeiro, Brazil
Hotel Style:
#28 Spa Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristal Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the city's best burger joints, Reserva TT Burger is right across the street; their guava ketchup is amazing!”
  • 3rd floor room
 of 5 bubbles JackC978, 27 May 2015 | Read review
“Not sure there are "Good" rooms.”
 of 5 bubbles RebeccaSTSummers, 23 Nov 2014 | Read review
“Don't think it's possible.”
 of 5 bubbles amicurls22, 24 Sep 2014 | Read review
“Don't get a superior room. They have a long and ridiculously wide hallway (that is what you are paying for). The WIFI strength suffers as a result. Also, you are at the front of the building, which can be loud (a lot of noise comes through the air conditioner from the street).”
 of 5 bubbles pantstheman, 29 Jul 2014 | Read review
“Ask for the room 601.”
 of 5 bubbles Miamiwally, 27 Jun 2013 | Read review
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