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Certificate of Excellence
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All reviewsgreat locationrooms are smallfood for breakfastnice hotelwill stay there againmini fridgefamous beachfelt safebed was comfortablehotel is locatedreception deskexplore riothe hotel offershotel roomspoke englishperfect staystayed here for nights
I am surprised the hotel is a 4-star one:
- After we checked in, the room card was not operating
- we can hear all the noise from the other rooms and the corridor, e.g., toilet flush, door banging, lift
- the light in the...More
1 Thank FJL C
Response from MonaSamir, Gerente geral at Windsor Copa HotelResponded 25 December 2015
Dear FJL C,
Thank you for choosing Windsor Copa hotel.
I am really sorry that your experience with us was not good as you expected.
Concerning our rooms card, they are very sensitive. For example, you shouldn't put it close to any credit card, otherwise...More
Location: Very short walk from the Copacabana beach and many eateries on the beachfront.
Room: Room was a bit small by American standards but had newer fixtures, iPhone style plugpoints in addition to a Brazilian one, a flat screen TV, in room safe and mini...More
1 Thank R K
Response from MonaSamir, Gerente geral at Windsor Copa HotelResponded 28 November 2015
Dear guest RK,
Thank you very much for your comments in relation to your stay at Windsor Copa Hotel.
Thank you also for your compliments regarding our prime location: in the middle of Copacabana, a few steps from the beach and from the shoppings.
Our...More
Decent hotel near the beach and metro station. (was there for 10 days)
The room was small but very clean and very quiet (surprising quiet considering the noise on the street).
The employees were attentive and spoke English well.
Excellent buffet-style breakfast.
Ipanema is much...More
2 Thank Buzzto
Response from MonaSamir, Gerente geral at Windsor Copa HotelResponded 23 November 2015
Dear guest Buzzto,
thank you very much for your great comments regarding your recent stay with us at Windsor Copa Hotel.
I'm glad that you have enjoyed the various aspects of our hotel, such as the varied breakfast with a large selection of fruits, juices...More
The price of the room was reasonable for Rio de Janeiro. The hotel was several blocks from the metro station, although the metro doesn't go many places. The internet wifi strength was good, allowing me to work. The room safe was big enough to accommodate...More
1 Thank NabobInAtlanta
Response from MonaSamir, Gerente geral at Windsor Copa HotelResponded 23 November 2015
Dear guest NaboblnAtlanta,
We are grateful for being your choice in Rio de Janeiro!
I am particularly glad that you enjoyed the courtesy high speed wifi throughout the hotel, as well as the brazilian-style buffet breakfast.
Thank you so much for the compliments to our...More
We stayed at WCH from Nov 10-15, 2015. The hotel staff are extremely helpful - it was the little gestures that made the stay at WCH hospitable. I had a taxi coupon that I received from the airport and I tried to call the taxi...More
Thank Christina Y
Response from MonaSamir, Gerente geral at Windsor Copa HotelResponded 18 November 2015
Dear guest Christina Y,
Thank you for your motivating and helpful feedback.
It is a pleasure to hear that you were satisfied with our service. We are glad to know that you enjoyed our breakfast variety.
Also, I would like to thank you for your...More
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful
...More
draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Response from petesmile | Reviewed this property |
Hi, this is Pete, Sean's very personal assistant. Thank you so much for contacting us, and we would be very happy to assist you.
Using Uber, we paid 60 Reais, one way.
Using the official taxi desk/booth at the airport... More
Hi, this is Pete, Sean's very personal assistant. Thank you so much for contacting us, and we would be very happy to assist you.
Using Uber, we paid 60 Reais, one way.
Using the official taxi desk/booth at the airport, we paid 80 Reais, one way. We recommend you buy a journey from the booth; they can be trusted and your ride will be safe.
Response from MonaSamir | Property representative |
Dear Mr sean t,
thank you for choosing Windsor Copa Hotel.
You should send your request to our reservation department.
We look forward to have you as our guest soon.
Sincerely, Mona Samir
Sounds awkward the way you describe. Usually refundable are higher price than non refundable hot deals. Hard to answer without seeing the full description of each. Read the full description of each and if you can't find the... More
Sounds awkward the way you describe. Usually refundable are higher price than non refundable hot deals. Hard to answer without seeing the full description of each. Read the full description of each and if you can't find the catch, call the Windsor chain to find the answer.