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Rio Othon Palace Hotel

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718 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Marlborough
Reviewed 10 January 2017

Top Shelf hotel with gorgeous facilities, right in the heart of Rio. For upscale Europeans primarily, but all types were welcome. Ice cold beer with a panoramic view in their bar. Loved it. Intend on coming back here again during Carnival!

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Helpful?
Thank Skysoldier4life
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mr./Mrs. Skysoldier4life, Thank you for the words. We are waiting for you at Carnival! Best rgds, Guest Relations

Melbourne, Australia
Reviewed 7 January 2017 via mobile

After a long trip from Australia, we were hot and tired and straight away our much anticipated trip was off to a bad start with worse to come. We arrived via taxi from the airport and we had to drag our luggage up the ramp into the hot and steamy reception area as there was no one to direct or...

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Helpful?
1Thank sahara123446
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Sir / Madam Sahara123446 We are sorry and at the same time thank you for giving us your impression of the hotel. We are in contact with all the departments mentioned, who have attended to you so that we can take the necessary measures. Our employees are trained to a high standard of care. On your next visit to...

Sao Paulo, SP
Reviewed 3 January 2017 via mobile

I spent 4 nights, including New Year's Eve, at this hotel with my family. The list of problems we had is long, and tainted what was supposed to be an unforgettable experience for a stay costing more than US$ 1,000 per night. Hotel was full, and clearly understaffed and not ready for it. We never, ever got through reception by...

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Helpful?
Thank agj60
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Sir / Madam Agj60, We are sorry and at the same time thank you for giving us your impression of the hotel. We are in contact with all the departments mentioned, who have attended to you so we can take the necessary measures. On your next visit to Rio, contact our hosting manager, Vera Reis, who will give you...

Reviewed 27 December 2016 via mobile

Rio in late December is 32°c rooms air conditioner is not working tried to change room reception said no rooms available really shame on a 5 star hotel , had to move from hotel ! The technician left a note for me !

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Helpful?
Thank JPPILOT21
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mr.JPPilot, We regret the inconvenience, however we would like to clarify that the letter left in your room was from the Reception Supervisor stating that the technician had gone into your room and left the air conditioner running at maximum. If it was still not good for you to contact the front desk they would arrange to move you...

Rio de Janeiro, RJ
Reviewed 23 December 2016

I have stayed at Rio Othon about 5 times and I have always experienced a great service during my check in and check out. The hotel is across from the beach and near(walking distance) lots of restaurant and markets and very quiet during the evening. I sleep with my windows open!!! The staff goes above and beyond to make sure...

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Helpful?
Thank Allan G
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mr. Allan G, Thank you for the comments. We were very happy to read it. We are relaying your praises to the Othon Business personnel , which will serve as an incentive to maintain the quality of their services. We will look foward to see you again to our Rio Othon Palace. Thank you! Guest Relations

Israel
Reviewed 22 December 2016

I came to work and i did. I stayed in a regular TWIN bad room on the 24th floor, the view was fantastic and the air-condition was powerful. Breakfast is full of choices and absolutely satisfying. They are renovating the hotel for almost 4 years now, so i didn't considered the elevators speed and availability as an issue, they are...

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Helpful?
Thank Oded E
RioOthonPalace, Public Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mr (s) Oded, Thank you for the beautiful words. You are right in some areas of the hotel we have a decoration with classic furniture. We would like to inform you that we are modernizing the elevators. We already have 3 new elevators. This work requires the shutdown of one, which can cause large flow of guests, especially at...

Reviewed 20 December 2016 via mobile

The hotel is very centrally located in Copacabana, straight across from the beach and a short walk to the shops. The bell boys were very friendly and the concierge was a great help throughout our stay. The room was clean and spacious. You can get a towel card and can hire towels for the beach and the pool from the...

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Helpful?
Thank LPatz92
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear LPatz, We were very happy to read your comments. We are relaying their praise to our employees, which will serve as an incentive to maintain the quality of service. We would like to inform you that we are modernizing the elevators. We already have 3 new elevators. This work requires the shutdown of one, which can cause large flow...

Regina, Canada
Reviewed 11 December 2016

Modern upscale hotel who upgraded us to business floor. Its on the beach and has very nice views. Cleanliness is good and breakfast was marvelous with a lot of choices. Very good value overall right in the centre of everything

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Helpful?
Thank Zim25
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Zim, Thank you for the comments. In your next visit to Rio we are available, waiting for you. Best rgds, Guest Relations

Reviewed 10 December 2016

The personnel was friendly and helpful from the Reception to the Maid Service. Good system for safe and convenient use of the beach. Helpful advice on touring Rio. The breakfast is bountiful. The Skylab Restaurant has a wonderful view and an interesting, if not perfect, menu. I would gladly return to this hotel!

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Helpful?
Thank sarah w
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mrs. Sarah Thank you for the beautiful words. In your next visit to Rio we are available, waiting for you. Best rgds, Guest Relations

Batzra
Reviewed 5 December 2016 via mobile

I ordered a Medium steak and it came well done. I told the waiter that it is "not red", not well done, but it came back again WELL DONE and too hard to eat. I did not eat the meat and left it on the plate - yet it was charged!! The restaurant host appologized but did not offer to...

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Helpful?
Thank Nashio
RioOthonPalace, Guest Relations Manager at Rio Othon Palace Hotel, responded to this review

Dear Mr. Nashio, We are sorry and at the same time thank you for giving us your impression of the hotel. We are in contact with the restaurant to we can take as appropriate measures. Our employees are trained to a high standard of care. On your next visit to Rio, contact the hosting manager, Vera Reis, who needs a...

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Rio Othon Palace Hotel

Address: Avenida Atlantica 3264, Rio de Janeiro, State of Rio de Janeiro 22070-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $185 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rio Othon Palace Hotel 4*
Number of rooms: 554
Reservation Options:
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Also Known As:
Rio Othon Palace Hotel Rio De Janeiro, Brazil
Rio Othon Palace De Janeiro
Hotel Style:
#22 On the Beach Hotel in Rio de Janeiro
#25 Luxury Hotel in Rio de Janeiro
#25 Family Hotel in Rio de Janeiro
#37 Romantic Hotel in Rio de Janeiro
#43 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Rio Othon Palace Hotel staff and other travellers.
27 questions
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St Albans, United Kingdom
Ness City, Kansas

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Questions? Get answers from Rio Othon Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are obviously the best”
 of 5 bubbles john3136, 21 Feb 2017 | Read review
“Select rooms with ocean view. But warned that are very expensive.”
 of 5 bubbles domingod283, 16 Feb 2017 | Read review
“Book a room overlooking the beach, its worth it to be able to watch what is happening on the beach”
 of 5 bubbles jodellco, 30 Jan 2017 | Read review
“Room with view to the beach”
 of 5 bubbles , 27 Jan 2017 | Read review
“Rooms facing the beach”
 of 5 bubbles tinastravel, 22 Jan 2017 | Read review
5 of 5