Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Avenida Atlântica 1702, Rio de Janeiro, State of Rio de Janeiro 22021-001 Brazil
Lowest prices for your stay
USD 629
Fully refundable before Fri, 15 Dec
No prepayment needed
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USD 629
Fully refundable before Fri, 15 Dec
No prepayment needed
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USD 626
Fully refundable before Fri, 15 Dec
No prepayment needed
PricelineUSD 626
TravelocityUSD 629
Trip.comUSD 621
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Room & Suite (1216)
Pool & Beach (644)
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About
#21 of 1,137 hotels in Rio de Janeiro
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Swimup bar
Poolside bar
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, French, Spanish, Italian and 1 more
Location
100Great for walkers
Grade: 100 out of 100
137Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
Avenida Atlântica 1702, Rio de Janeiro, State of Rio de Janeiro 22021-001 Brazil
Name/address in local language
Getting there
Cardeal ArcoverdeRio De Janeiro Metro5 min
Siqueira CamposRio De Janeiro Metro12 min
Rental CarsSee all Rio de Janeiro car hire
4675Reviews63Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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My big regret is not choosing this hotel for the whole of my trip. I stayed here after a disaster at another hotel and arrived at 4am on 21st November. I'm not a gushing type - but the security guy and the receptionist on that night were both fantastic. Polite and very professional. The room - suite - itself was lovely; the bed perfect, bathroom classy and old style - I love the old fashioned tiles. The views over the pool and the pool itself is amazing. The whole thing feels classy but not Four Seasons classy - like more authentic, old money classy. Food (room service and the pool bar) was fantastic and the staff across the whole property was just great. As I said, I'm not gushy but I can't find a negative. Don't hesitate to stay here - it's a little pricier than the other hotels but worth the money - and next time I go to Rio I won’t look elsewhere. Congratulations to the staff and management of this hotel - it's a top place. …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I didn't do a lot of research when picking at Hotel in Rio, I used the AMEX hotels collection and there were two options and landed on Copacabana Palace, boy did I get lucky with that choice. This is the caliber hotel up there with four seasons and other top hotels in the world. The staff is all wonderful and goes above and beyond to help make your stay great. It's in a great location and is very safe with a nice pool and other amenities at the hotel. Would go back in a heartbeat!
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ulisses Marreiros, Gerente geral at Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Responded 1 week ago
Dear Adam Thank you very much for the amazing feedback and highlights to our staff, location and pool. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It all started with an armored car transfer from the airport booked 2 days in advance the was not registered in the system, to a 5 hour wait to check in. A front desk clerk who was unbelievably inattentive, that blocked my one credit card,, to not honoring the terms of the reservation, not until. I asked for the guest relations manager, that was fantastic, but a machine to work needs a whole bunch of bits and pieces to work. Over priced and over hyped.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ulisses Marreiros, Gerente geral at Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Responded 1 week ago
Dear Fernando, Firstly thank you for the feedback. Please accept our apologies for any inconvenience and we kindly ask you to provide further details. Please access our homepage at contact section Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elevado com barulho assustador…Carpetes com manchas e mau cheiro. Atendimento com pouca atenção e descaso…disseram que já sabiam do barulho no elevador mas nada foi feito. Loud with scary noise…Carpets with stains and bad smell. Service with little attention and disregard...they said they already knew about the noise in the elevator but nothing was done...
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ulisses Marreiros, Gerente geral at Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Responded 1 week ago
Agradeço pelo seu feedback e peço desculpas por qualquer inconveniente. Iremos levar seus comentários para conhecimento da respectiva gestão. Caso queira nos fornecer maiores detalhes, peço por gentileza acessar a nossa página na seção de contato. Cordialmente,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excelent location , Wonderfull view, Excellent Staff , Spacious and clean rooms, excellent pool service Very good beach service, Wonderful breakfast, coffee, seasonal fruits Attentive waiters pleasant atmosphere on weekends opening hours extend until 11am
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ulisses Marreiros, Gerente geral at Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Responded 2 weeks ago
Dear Jorge, Thank you for the amazing feedback and highlights to our service, breakfast and accommodation. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dream stay. Superbly located hotel, well-decorated and very clean. All the staff were attentive and very polite. Everything in this hotel is perfect, from the restaurants, the pool, the spa (I tried the plenitude massage), the beautifully decorated rooms, to the super comfortable beds and pillows.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ulisses Marreiros, Gerente geral at Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Responded 2 weeks ago
Dear Nomad45908738561, Thank you very much for the amazing feedback. We could notice the compliments to our accommodation, restaurants, pool and spa. Best regards, Ulisses Marreiros General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a returning customer who spent my birthday week at the Palace. I stayed in the Penthouse and cannot say enough about how good they are at making me feel special and welcomed. From the cake and champagne to the towels in the bathroom everything made me feel very special. There restaurants and pools were all visited and exceptional. I also like the fitness center. My morning walk along the beach from the perfect location are my most favorit thing about Rio.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ulisses Marreiros, Gerente geral at Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Responded 2 weeks ago
Dear JonathonG, We are very happy after reading your awesome message. We could see that you mentioned the amenities, restaurants, pool and fitness center. Best regards, Ulisses Marreiros, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Copacabana Palace is objectively one of the nicest high-end hotels in Rio, however I cannot say from our experience there we would necessarily come back (over staying somewhere else like Fasano for the entire time). Here were our pros + cons: Pros: The food was excellent, and the staff was very friendly/nice. The pool is heated more than most “heated” pools are, so it makes it easy to hang out there all afternoon. Service is fairly fast, and it’s generally easy to get same-day reservations at their on-site Michelin Star restaurants (although of course the sooner you can book, the better). Turndown service was excellent — Karen was amazing. We were on vacation with our best friend for his 40th, and they had a beautiful cake waiting with a nice card when we got to our room which was a welcomed surprise. Cons: When we got up to our room after checking in on the first day, it initially looked beautiful + clean. When I pulled the desk chair out to sit down and make a call however, there was a large piece of bloody/used floss just laying there (see image attached). There was also a random pearl on the floor that we returned to the front desk (I assume from the past guest that stayed in our room the night prior). When we notified the front desk, they mentioned our room would be re-cleaned, and that the on-site manager would be notified of what had happened, although nothing further was done about this and our room was not changed. It would have been nice to personally hear from the manager about this incident in-person, however this did not happen. Outside of this initial first experience, the cleaning was excellent throughout the remainder of our stay. The beds were incredibly uncomfortable (very hard/old). The other issue we had was with the Amex Platinum Fine Hotels Benefits not being credited appropriately/clarified at check-in. Just like any Amex Spa credit, this one included $100 USD as a “Spa Experience Credit” — one of us got a massage and the other a manicure/pedicure. At checkout, they gave us our bill and I noticed they forgot to apply the spa experience credit, so they manually did so at the desk – and the spa services were deducted from the bill. AFTER we checked out of the hotel, I received an email mentioned that they had forgot to charge for the mani/pedi, and went ahead and charged my card on file. When I responded, I said I only used $62 of the credit, so most of the rest of the credit should cover the other service. They responded promptly by saying those services were not included in this credit (however there was no mention of this prior). Of course if I knew this beforehand, we would have just booked two massages, and it would have ended up costing a lot less than the mani/pedi that we were just informed was not included in the spa experience credit. In the spirit of being honest, I found the whole ‘admin mistake late billing after checkout + not including those services without any prior mention’ incredibly tacky — particularly for a Belmond Hotel. Yes it was a marginal amount of money, however it was not handled correctly or tastefully. All in all, I would recommend taking a peak at Fasano if you’re looking for a polished stay in Rio with more of a Four Seasons style level of service.…
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Ulisses Marreiros, Gerente geral at Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Responded 2 weeks ago
Dear austenparker First of all, we sincerely apologize for all the episodes reported. Rest assured that each comment is very important to us and has been escalated for analysis by the responsible Management so that they coud take the necessary measures. Once again our apologies. Best regards, Ulisses Marreiros General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We last stayed at the CP in 2016 and had a wonderful experience so decided to extend our stay attending a conference for another two days to stay at the CP again. Maybe it's good to just leave the wonderful memories of a place intact and not try to recreate the experience. It started pre-check in when I was sent the pre-check in email with the wrong name and dates of stay. In this day and age of privacy concerns this is unacceptable and much more care should be taken. At check in I asked about the room upgrade that could have been offered if available and was told that "you have the room you paid for" by the somewhat surly clerk. He did not identify the benefits that came with my booking through Visa Infinite Luxury hotel collection (which normally happens when one books through AMEX FHR) but when asked he said that we had the room 45 minutes early so that was the benefit. On check out when I asked for a 12.30pm check out, as once again late check out is a perk, when available, which in my experience is always agreed to in a 5 star hotel, the receptionist said "NO" and only agreed when we said our departure to the airport was scheduled for 12.45 and we were hoping to have a quick swim and walk on the beach before a shower and check out. Turn down service was not done due to us apparently having a do not disturb sign on the door which was totally not the case. As the water is not potable one relies on the evening service for drinking water. The breakfast was very disappointing- eggs to order served hard boiled when requested soft inside, poor selection of items including processed cheese only, very few savoury items and a lot of sweet pastry which is really not our choice of food. In terms of how this compares with most other hotels of this calibre I would give it a 1 out of 5. We had just spent 5 nights at the Grand Hyatt in Barra and all aspects of the GH were better than the CP. The good to balance out this negative review was that the drinks at the pool bar were fantastic and snacks provided were replenished without asking. All in all this hotel does not live up to its reputation and it was a huge disappointment. To add insult to injury, I reviewed my cc charge this morning and have been overcharged by $500! I have yet to be provided the requested invoice from our stay. I assumed it would be popped under our door or sent via email on departure but neither of those transpired.…
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Review collected in partnership with this hotel
Date of stay: October 2023
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ulisses Marreiros, Gerente geral at Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Responded 2 weeks ago
Dear WorldtravelerZAR, We appreciate your feedback and are truly frustrated by your disappointment. Such topics do not meet our high standards of quality and service. For this, we would like to express our most sincere apologies. Please be assured that we requested that each comment be carefully checked and enforced. Yours sincerely, Ulisses Marreiros General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is excellent. Very attentive and well trained staff. Hotel with wonderful facilities and great restaurants. The rooms have a more traditional style, I think maybe at this point they could be improved a little, but without losing the traditional charm.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ulisses Marreiros, Gerente geral at Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Responded 4 weeks ago
Dear antonioneto2023, Thank you very much for the amazing feedback. We could notice the hightlights to our team, facilities and restaurants. Best regards, Ulisses Marreiros General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 626 - USD 850 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
copacabana palace by orient-express hotel rio de janeiro, copacabana palace rio de janeiro, copacabana palace hotel
LOCATION
BrazilState of Rio de JaneiroRio de JaneiroZona Sul (South Zone) / Copacabana
NUMBER OF ROOMS
239
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Claim Your ListingCOPACABANA PALACE, A BELMOND HOTEL, RIO DE JANEIRO: 2023 Prices & Reviews (Brazil) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Copacabana Palace, A Belmond Hotel, Rio de Janeiro
Which popular attractions are close to Copacabana Palace, A Belmond Hotel, Rio de Janeiro?
Nearby attractions include Avenida Atlantica (0.2 km), Copacabana Fair (0.3 km), and Beco das Garrafas (0.2 km).
What are some of the property amenities at Copacabana Palace, A Belmond Hotel, Rio de Janeiro?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Copacabana Palace, A Belmond Hotel, Rio de Janeiro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Copacabana Palace, A Belmond Hotel, Rio de Janeiro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Copacabana Palace, A Belmond Hotel, Rio de Janeiro?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Copacabana Palace, A Belmond Hotel, Rio de Janeiro?
Conveniently located restaurants include Galeto & Cia, Restaurante Pérgula, and Alfaia.
Are there opportunities to exercise at Copacabana Palace, A Belmond Hotel, Rio de Janeiro?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Copacabana Palace, A Belmond Hotel, Rio de Janeiro have an airport shuttle?
Yes, Copacabana Palace, A Belmond Hotel, Rio de Janeiro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Copacabana Palace, A Belmond Hotel, Rio de Janeiro have airport transportation?
Yes, Copacabana Palace, A Belmond Hotel, Rio de Janeiro offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Copacabana Palace, A Belmond Hotel, Rio de Janeiro?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Copacabana Palace, A Belmond Hotel, Rio de Janeiro?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.