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JW Marriott Hotel Rio de Janeiro

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JW Marriott Hotel Rio de Janeiro
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2,055 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Rio de Janeiro
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Showing 1,340: English reviews
Reviewed 2 weeks ago via mobile

Gabriel at the roof bar is the nicest guy and makes a perfect Caipirinha! He helped us figure out where to go and what to do in Rio. And with the best view in the city as a backdrop!! Everyone at the hotel is incredibly friendly and helpful. We had an unforgettable time.

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Helpful?
Thank Kim J
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Kim J, You can't imagine how happy we are to read your comment about our hotel! We are glad that you enjoyed our privileged view from Copacabana beach on the rooftop and our drinks. We are proud of our staff that make everything to deliver the best service to our guests. I will share your compliment with Gabriel, I'm...

Chicago
Reviewed 2 weeks ago

Marriott has really improved the experience on their rooftop in Rio. They have added cabanas, a new pool deck, bar area and the food truck that offers really good grilled food options, burgers and really great local style foods. The view here is amazing (one of the best in Rio) and the staff is fantastic. They have named it Moon...

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Helpful?
Thank Diggster
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Diggster, You can't imagine how happy we are to read your comment! Thank you so much for take your time writing about the JW Marriott Rio de Janeiro. We are glad that you enjoyed our privileged view from Copacabana beach and our facilities on the rooftop! It's rewarding that you appreciated our Moonlounge menu ate the bar and our...

Adelaide, Australia
Reviewed 2 weeks ago

The people have been fab and the service level excellent. Nothing wrong with the rooms albeit not at the cutting edge for a beach property advertised between 4 and 5 stars. Very comfortable, housekeeping could be better. Breakfast excellent and so is their staff. Pool is lovely but perhaps not 5 star compared to others we have experienced. At check...

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Helpful?
Thank Joy R
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Joy, Thank you for writing about us! We will be honored to host you again here at the JW Marriott Rio de Janeiro, our main purpose is to deliver the service of excellence we are used to. At your next visit check our Hot Stones Massage at the Mirante Health Club! Best Regards, Mariela Mendoza Front Office Manager

Reviewed 3 weeks ago via mobile

Vagner the Bartender at the Roof Bar explained me all the different mixed drinks in detail. For example, where all the Alcohol in the bottles comes from, which Plants Vegetables or types of Woods are used to produce it. Very interesting indeed and he knows every detail about it. Seems he studied a lot about Drinks and gained lots of...

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Helpful?
Thank Magnum W
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Magnum W, Thank you so much for your comment! It's rewarding that you enjoyed our privileged location in the heart of Copacabana beach. We are very happy to know that our staff exceed your expectations. We are proud of our associates that make everything to deliver a service of excellence to our guests. Vagner is an example of an...

Sao Paulo, SP
Reviewed 3 weeks ago via mobile

First, what u expect when u book a hotel from the JW standard? Arriving at the hotel u see it looks good. The staff is pleasant and well informed. I've stayed in a room on the 9th floor, with internal view. The room wants bad, but it was small. It surprised me that there wasn't any thing (nothing) on the...

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Helpful?
Thank Rodolfo A
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Rodolfo A, First of all we thank you for spending your time writing about our property. We are glad that you liked our hotel but sad that it was not the way you expected, and for that we are really sorry. We take your challenges very seriously, be sure that all the hotel team will be aware. The JW...

Reviewed 3 weeks ago via mobile

Alberto did a great job of suggesting some local drinks and providing excellent service in the night restaurant in the lobby area. He served the food as well as mixed the drinks. This is the type of service that you can appreciate when you are 5,000 miles away from home conducting business.

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Helpful?
Thank Ed P
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Ed P, Thank you so much for your comment. We are extremely happy to know that our staff exceed your expectations! We are proud to have associates that make everything to deliver a service of excellence to our guests. We will share your compliment with Alberto. We are sure that he will be pleased to hear you kind words....

Westfield
Reviewed 3 weeks ago via mobile

Stayed at the Copa Cabana Marriott. Was treated like family. This is my second long term stay at this location. Want to express my sincere appreciation to Amanda at the reception desk and waiter Ribeiro. Simply the best! Thank you

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Helpful?
Thank Asi9xx
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Asi9xx, Thank you for take your time writing about the JW Marriott Rio de Janeiro. It's rewarding that you had an amazing experience in our hotel. We are proud to have associates that make everything to deliver the best service to our guests. I will share your comment with Amanda and Ribeiro, i'm sure they will be pleased to...

Reviewed 3 weeks ago via mobile

I have visited this hotel multiple times over the years. Over the last two years every time I visit the lounge for a late snack the deterioration is more visible The quality and availability of food, poor quality, no selection. Looks cheap. Absolutely not worthy of the JWMarriott brand name Excellent service from the lounge staff!

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Helpful?
Thank Jdisan1
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Jdisan1, Thank you for taking the time to share your recent experience at the JW Marriott Hotel Rio de Janeiro with us. I am very sorry our current selection for the late snack at the Executive Lounge was not what you had anticipated. We strive to maintain the highest standards in service and quality. We will make sure to...

Boston, Massachusetts
Reviewed 3 weeks ago

The hotel staff goes out of their way to make you feel welcome and at home, with thoughtful perks to elite customers. Proximity to the beach alone is worth the stay. Upgrade your stay to include access to the Concierge Lounge. Well worth it. Rooftop pool + restaurant + lounge area under the stars are a recipe for a wonderful...

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Helpful?
Thank Pmjworld
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Pmjworld, We are very happy that you enjoyed your stay with us. Our main purpose is to deliver the best experience to our guests. We hope you come back one day to get stunned with the creations of Chef Thomaz Leão at The Carioca. Thank you for reviewing us! Best Regards, Mariela Mendoza Front Office Manager

Pearland, Texas
Reviewed 3 weeks ago

The staff are great and the hotel is in excellent condition. You must stop by the bar, and get a drink from Alberto and Yousself. Great bartenders and great staff! Being in Copacabana and across from the beach, you cannot beat this hotel!

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Helpful?
Thank Chad_A_2007
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Chad_A_2007, Thank you so much for take your time writing about the JW Marriott Rio de Janeiro. We are extremely happy to know that you enjoyed our privileged location in the heart of Copacabana beach and our drinks at the bar. It's rewarding that our staff exceed your expectations! We are proud of ours associates that made everything to...

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $336 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#12 On the Beach Hotel in Rio de Janeiro
#16 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view room - and be patient! We got upgraded for our willingness to wait.”
travelgrrl09, 19 Apr 2017 | Read review
“Ocean view”
cecilfernandes2016, 18 Apr 2017 | Read review
“Get one with a view of Copacabana Beach!”
ohomen171, 16 Apr 2017 | Read review
“The beach views are the best, but the inside rooms have light coming in from the atrium.”
HamFam46, 14 Apr 2017 | Read review
“Ocean view rooms”
junef498, 12 Apr 2017 | Read review
5 of 5