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Novotel RJ Santos Dumont

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Traveller (326)
Room & Suite (228)
Dining (47)
Overview
  • Excellent33%
  • Very good54%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,411)
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254 results
Traveller rating
67
140
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12
5
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140
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5
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1 - 5 of 254 reviews
Reviewed 2 weeks ago

The hotel is in a great location for the central of Rio and also within easy reach of the domestic airport, Santos Dumont (where you will find an excellent steak restaurant). The hotel itself was very comfortable however there was a damp smell in the...More

Thank Zoey A
Response from NovotelRJSDU, General Manager at Novotel RJ Santos DumontResponded 1 week ago

Dear Zoey, Thank you for sharing your experience about your stay at Novotel RJ Santos Dumont. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio...More

Reviewed 2 February 2018 via mobile

A very clean and friendly hotel , in a quite area but the bus stop opposite and local cafe around , the staff were very helpful with good English ! Near by is a airport and has a nice view with Sugar Loaf mountain ,...More

Thank wing l
Response from NovotelRJSDU, General Manager at Novotel RJ Santos DumontResponded 19 February 2018

Thank you for sharing your experience about your stay at Novotel RJ Santos Dumont. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General...More

Reviewed 28 September 2017

I would have to present my credit card what I had paid months ago. Without this I couldn't stay on the hotel. Terrible process. All of services are OK. The location near the airport is the vantage to stay in this hotel.More

Review collected in partnership with Accorhotels.com
Thank Aline C
Response from NovotelRJSDU, General Manager at Novotel RJ Santos DumontResponded 2 October 2017

Dear Aline, We would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced with the front desk...More

Reviewed 31 July 2017 via mobile

Initially thought the location was not very good due to it being very business orientated however grew to love it! About a 10 min walk from the metro station, where there is also lots of restaurants including a McDonalds!! The staff were very helpful on...More

1  Thank Neisha M
Response from NovotelRJSDU, General Manager at Novotel RJ Santos DumontResponded 31 July 2017

Dear Neisha M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Reviewed 11 July 2017

The hotel is your typical Novotel, you know it's clean and tidy with decent spacious rooms and shower and bathroom facilities. The restaurant is open 24hrs but the bar closes at 11pm. I arrived late so had to go next door to the Ibis for...More

1  Thank fitterno1
Response from NovotelRJSDU, General Manager at Novotel RJ Santos DumontResponded 12 July 2017

Thank you for sharing your experience about your stay at Novotel RJ Santos Dumont. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
USD 63 - USD 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Rio de Janeiro
#8 Business Hotel in Rio de Janeiro
#13 Family Hotel in Rio de Janeiro
#19 Romantic Hotel in Rio de Janeiro
#38 Luxury Hotel in Rio de Janeiro
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 63 - USD 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Rio de Janeiro
#8 Business Hotel in Rio de Janeiro
#13 Family Hotel in Rio de Janeiro
#19 Romantic Hotel in Rio de Janeiro
#38 Luxury Hotel in Rio de Janeiro
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (326)
Room & Suite (228)
Dining (47)
Amenities (29)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Nearby
Centro
Downtown Rio is the place where this city was born.
With modern skyscrapers sharing space with historical
buildings and landmarks, this neighbourhood is living
proof that the old and the new can live together
harmoniously. As you would expect, downtown is where
all major companies house their offices. However, the
region isn’t restricted to businesses. Gems such like
the “Paço Imperial,” which is a cultural centre that
...More
Questions & Answers
Ask a question
Rafael C
30 December 2016|
AnswerShow all 3 answers
Response from NovotelRJSDU | Property representative |
Bom dia! O valor do estacionamento é de R$ 30, (trinta reais) a diária.
0
Votes
Google Translation
Wacky W
27 May 2016|
Answer
Response from drindab | Reviewed this property |
Dinner, yes. Not sure about the dance. They do have rooms reserved for business meetings that could be used for an after hours dance.
1
Vote
eyamac
27 October 2015|
Answer
Response from EvgenyPanidi |
From Novotel you'll pass 5 stations by direct metro line (aprox. 15 minutes), and you'll need about 5-10 minutes for getting metro from Novotel, as well about 3-5 minutes for getting metro from Sul America (see the map).
0
Votes
Room Tips
"Request any floor except 2 due to our wifi difficulties"
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"Choose the up floors with back street view"
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"Request a room on a higher floor toward the city and you can see Christ the Redeemer"
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"Rooms on the top floor, facing the airport, away from lifts are the best rooms as they have better views and..."
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