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Windsor Excelsior Hotel

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1,325 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Tehran
Reviewed 20 April 2012

Positives: The location is great.Breakfast is very good. Negatives: The staff are not very kind and cooperative. They just do basics and dont do anything else. ( Like all kind of reservation ,shows ,tickets)

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Helpful?
Thank Alireza123
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Alireza, Thank you for coming to Trip Advisor and leave your experience in Windsor Excelsior Hotel. We work diligently care and receive this sensational return. It makes them happy! His considerations are very important for us to verify where we make mistakes and we can improve to maintain service excellence. Thank you. I look forwards to see you back...

London, United Kingdom
Reviewed 15 April 2012

We stayed here for two nights in March 2012 and were extremely impressed. Initally we had been booked into another Windsor hotel but were upgraded here because the other hotel was overbooked. At check in I asked for a sea room view, but they were all taken - but we were given an excellent room on the 12th floor, from...

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Thank watford-soros
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear traveler, Thank you for coming to Trip Advisor and leave your experience in Windsor Excelsior Hotel. We work diligently care and receive this sensational return. It makes them happy! I look forwards to see you back in Rio. Kind regards,

Rome, Italy
Reviewed 11 April 2012

This is the third time I've stayed at Windsor Excelsior in Copacabana. Location is definitely great ! Rooms (deluxe or superior) are ok.There's an evening housekeeping service and they also leave some chocolates each day. The swimming pool (roof) is small but very comfortable, pool service is good. There's also a "private beach" across Copacabana street reserved for hotel's clients....

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Thank CaterinaCTheHague
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear traveler, Thank you for coming to Trip Advisor and leave your experience in Windsor Excelsior Hotel. We work diligently care and receive this sensational return. It makes them happy! His considerations are very important for us to verify where we make mistakes and we can improve to maintain service excellence. Thank you. I look forwards to see you back...

Brisbane, Australia
Reviewed 10 April 2012

We had a lot of fun in Rio and the Windsor Excelsior Hotel was very central to everything. The hotel is right on the beach, and we had lovely views from our hotel window. There is a small pool and bar on the rooftop which was a nice place to spend some time in the evening before sunset. The rooms...

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Thank Sharni63
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear traveler, Thank you for coming to Trip Advisor and leave your experience in Windsor Excelsior Hotel. We work diligently care and receive this sensational return. It makes them happy! His considerations are very important for us to verify where we make mistakes and we can improve to maintain service excellence. Thank you. I look forwards to see you back...

sydney
Reviewed 9 April 2012

Being located on Copacabana Beach is handy. Also the restaurant is relatively good value. Now for the bad:- (1) The building has a modern facade but the rooms are disappointingly dated in an old 1970's brown style. (2) Our bed was only queen-size when, at this price, we were accustomed to getting king-size beds. (3) Our room was looking out...

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1Thank chris19531955
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear traveler, Thank you for coming to Trip Advisor and leave your experience in Windsor Excelsior Hotel. We work diligently care and receive this sensational return. It makes them happy! His considerations are very important for us to verify where we make mistakes and we can improve to maintain service excellence. Thank you. I look forwards to see you back...

Grimstad, Norway
Reviewed 6 April 2012

The location on Copacabana is really great. It is as close to the beach as you can get and the hotel has deck chairs and service on the beach itself. The top roof has a small pool and a great view. Not too many places to sunbath, but that does not seems to be a problem. The hotel has everything...

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1Thank Adventureseeker1
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear traveller, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Regards,

Ghent, Belgium
Reviewed 27 March 2012

Rooms need definitely a refurbishing job as well as the bathrooms that are too small to stretch your arms horizontally without touching the walls. Fridge seems to be a white dented 1950 model which was still working properly. Noise insulation did not seem to be invented here as we woke up in the morning as from 6 a.m. caused by...

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1Thank Patrick H
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mr Patrick, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Regards,

lancashire, england
Reviewed 25 March 2012

Not much to add to previous reviews but the key positive features of this hotel are: location (hard to improve on); breakfasts; roof garden with pool and great views; helpful and plentiful staff. The restaurant looks very formal and appeared to have very few diners; most residents seem to eat out and there are plenty of places within a short...

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2Thank oldvole
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear traveller, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Regards,

Reviewed 25 March 2012

The hotel is giving on Copacabana beach and is well located not far from the main mall in Rio, Rio sul. Also the restaurant is quite nice for its buffet in the morning with fresh pastries and croissants. Service is good but a smile would be nice sometime. Also the rooms are small so are the beds. A hotel I...

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Helpful?
Thank Mgribe
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Gribe, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Regards,

Tampa, Florida
Reviewed 20 March 2012

small but cozy rooms. nicely decorated. bed a little soft for me but comfortable. right across the street from the beach. plenty of food places, local shopping, bars nearby. metro isn't too far either.

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Thank chopstick1
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear traveller, Thank you very much for your time to leave us a comment about Windsor Excelsior. I am glad that your stay with us was enjoyable. Regards,

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Windsor Excelsior Hotel

Address: Avenida Atlantica 1800 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $207 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windsor Excelsior Hotel 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Hotel Windsor Excelsior
Windsor Excelsior Hotel Rio De Janeiro, Brazil
Hotel Style:
#19 On the Beach Hotel in Rio de Janeiro
#22 Luxury Hotel in Rio de Janeiro
#22 Romantic Hotel in Rio de Janeiro
#23 Family Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Excelsior Hotel staff and other travellers.
33 questions
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Questions? Get answers from Windsor Excelsior Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room at the front, if you want a view of the beach.”
 of 5 bubbles khandallah2015, 11 Mar 2017 | Read review
“Get a room with a beach view or at least on a higher floor.”
 of 5 bubbles car_ort1211, 20 Feb 2017 | Read review
“Full ocean view rooms are worthwhile.”
 of 5 bubbles Mikefar, 13 Feb 2017 | Read review
“Spend the money for one of the Luxury rooms on the corners facing the beach. Large roomy, and the views are great”
  • Looking down Copacabana Beach in other direction from above photo
  • View from 8th fl
 of 5 bubbles rjg1219, 14 Jan 2017 | Read review
“Best deal is to book for 3 nights and pay for 2 nights, go for sea view rooms!!!”
 of 5 bubbles vivekpawaskar, 6 Dec 2016 | Read review
5 of 5