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Windsor Excelsior Hotel

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Windsor Excelsior Hotel
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1,345 Reviews from our TripAdvisor Community

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Showing 513: English reviews
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Houston, Texas
Reviewed 3 days ago NEW

First time on Copocobana and here on business. Hotel is fine for that or as a tourist. Rooms are clean and comfortable although as with all the hotels I have stayed in within Brazil, the mattresses are always hard. Lots of goodies when you enter the small but functional bathroom. Breakfast buffet is great. Ate in the hotel on evening...

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Helpful?
Thank Cav_on_tour_13
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear guest, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly,

Reviewed 1 week ago

Right acrss the road from Copocabana beach. Room clean and comfortable but could perhaps do with a little updating. Breakfast buffet very good and staff friendly. Rooftop bar seating ok. Waiter service not as good as it could have been on rooftop bar. Pool small. Just for dipping in, not swimming. Restaurant very nice and food good and reasonably priced....

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Helpful?
Thank honeysusie
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Honeysusie, Thank you for coming to Trip Advisor and leave your experience in Windsor Excelsior Hotel. We work diligently care and receive this return. Your considerations are very important for us to verify where we make mistakes and we can improve to maintain service excellence. Thank you. I look forwards to see you back in Rio. Kind regards,

Karratha, Australia
Reviewed 2 weeks ago

This hotel is on the Copacabana Beach front, on arrival we requested a room with a view which was quickly organized. Room was clean and the bed was great, I always appreciate a room with slippers and a grown. We had a lovely view of the breach front - just wished they had bar stools so we could sit and...

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Helpful?
Thank Deb K
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mrs Deb, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards,

Saline, Michigan
Reviewed 2 weeks ago via mobile

The hotel is in a great location on Copacabana and is very convenient. The staff was great especially Aline who helped us with a late checkout for one of our rooms. It is a clean, comfortable, well run hotel at a good price but is not one of the nicest hotels on Copacabana. I would definitely recommend it as a...

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Helpful?
Thank Intopia
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review
Google Translation

Estimado hospede, Gracias por elegir el Windsor Excelsior Hotel para alojarse en la maravillosa ciudad! Estoy muy contento de que...

Melbourne, Australia
Reviewed 2 weeks ago

You cannot fault the location of this very comfortable hotel. We looked one way out our window onto Cococabana Beach and the other way to Christ the Redeemer in the distance! Especially loved the rooftop Pool and bar......sunset over the beach was stunning. We found the rooms fine, with comfortable beds. Plenty of hot water in the bathroom and nice...

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Helpful?
Thank gillianlf
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Hello, Mrs Gillian, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly,

Reviewed 3 weeks ago

Super hotel choice facilitated by Expedia. Spot on the Copacabana beach and right in the middle of the strip. From the hotel you can cross the street and then you are on the beach. If you have a beach facing room then you have the beach view every day and night. We got the room 1006, which is an end...

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Helpful?
Thank Mathew J
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mr. Mathew, Thank you for choosing the Windsor Excelsior Hotel to stay in the Marvelous City. I am so happy that our services have pleased you. Especially happy for your compliment to our staff. We work with pleasure in serving. I hope you kept good memories of my city. Greetings,

London, United Kingdom
Reviewed 3 weeks ago

The hotel is in a good location near the beach but it is very tired. There is little lounge space and the little there is can be found in reception and the nearest to a rest area is on the roof by the pool. The pool itself is very small and not more than a plunge pool and the surrounding...

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1Thank NABAVEY
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Nabavey, First, I would like to thank you for your feedback on your accommodation at Widnsor Excelsior Hotel. Unfortunately I was unable to locate your reservation at our hotel to find out exactly what type of room booked with us. It is important to make it clear that all hotels around the globe have categories of apartments from the...

London, UK
Reviewed 4 weeks ago

Our 'partial ocean view' room looked over the side street leading up to the Copacabana Beach; you needed to press your head to the window to get a glimpse of the sea, so if it's important to you to be able to see the beach from your bed, make sure the room faces onto the ocean. The room is functional...

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1Thank Munrox
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Munrox, We appreciate your kind comments on our hotel, services and staff. And we understand your point of view regarding certain care that should be taken in the night. We hope you have kept good memories of your days with us. We hope to see you again. Kindly,

Woking, United Kingdom
Reviewed 5 weeks ago

The Windsor Excelsior is situated a couple of "doors " away from the famed Copacabana Palace Hotel ( now belonging to the Belmont chain ) and Copacabana beach is immediately infront of both these hotels . Check -in was seamless into this small hotel which is tall and narrow ( about 13 floors high ). The hotel lounge was very...

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1Thank 1NONLY
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear guest, First, I would like to thank you for your feedback about staying at the Windsor Excelcior Hotel. Reporting your experience with us, your point of view about our services is important as other travelers can make decisions for choosing a hotel in Rio. However, I must clarify some points: Our cable TV has channels in different languages, to...

Reviewed 21 March 2017 via mobile

General services, restaurant quality and roof top view is great, however cleaning issues made me feel very unhappy with this hotel. It's pretty hard to believe I found a hair from the previous host on shower wall. But I haven't found it once! I found it twice on room 602 (check in on March 13th) and again on room 310...

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Helpful?
Thank Sheyla B
Emiliano L, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mrs Sheyla Brito, Firstly, I would like to thank you for your compliments regarding our services, restaurant, breakfast and location of our hotel. Certainly you and our visitors can prove through the feedbacks left on this and other portals that our hotel has a good index of satisfaction. And we owe this to our services, above all. I am...

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Double Deluxe Room with Straight Seaview (38)
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Double Superior Room (37)
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Executive Suite (73)
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Junior Suite (81)
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King Deluxe with Lateral and Straight Seaviews (48)
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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Windsor Excelsior Hotel

Address: Avenida Atlantica 1800 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $207 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windsor Excelsior Hotel 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Hotel Windsor Excelsior
Windsor Excelsior Hotel Rio De Janeiro, Brazil
Hotel Style:
#20 On the Beach Hotel in Rio de Janeiro
#22 Romantic Hotel in Rio de Janeiro
#22 Luxury Hotel in Rio de Janeiro
#23 Family Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Excelsior Hotel staff and other travellers.
33 questions
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Questions? Get answers from Windsor Excelsior Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach view probably very nice but would spend my money on something else unless you look out of the window a lot. No balconies.”
honeysusie, 17 Apr 2017 | Read review
“Beach side is good”
DebK337, 9 Apr 2017 | Read review
“Ask for a room with full view of the beach...that would be lovely”
  • sunset view over Cococabana beach from rooftop pool & bar
  • our comfortable room
gillianlf, 6 Apr 2017 | Read review
“Ask for right most rooms from 8th to top floor. This gives front facing and side facing Ocean views along with Christ The Redeemer Views.”
559mathewj, 1 Apr 2017 | Read review
“Ocean view recommended albeit no balconies”
NABAVEY, 1 Apr 2017 | Read review
5 of 5