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Novotel Manaus

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Traveller (143)
Dining (35)
Room & Suite (20)
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Overview
  • Excellent56%
  • Very good37%
  • Average5%
  • Poor1%
  • Terrible1%
15 Oct 2017
“Convenient, well kept, comfortable”
24 Apr 2018
“So, so”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (352)
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1 - 5 of 22 reviews
Reviewed 24 April 2018

We didn't have the best experience at this hotel I'm afraid. We arrived very late at night and when we got to our rooms, there were only two beds made up, not the three we'd requested and had confirmed whilst standing at reception. As it...More

Review collected in partnership with Accorhotels.com
Thank catherineyates6
Reviewed 6 February 2018 via mobile

here them say breakfast include but there in hotel not include and they charge more for this and i dont feel any interesting of hotel about wrong information ! pool was dirty and they dont have jacuzzi or this dont work great anyway for me...More

Thank Hi O
Response from ibisManaus, Gerente geral at Novotel ManausResponded 5 April 2018

Dear Guest, Thank you for taking the time to write us about your stay at Novotel Manaus. We regret that the service did not live up to your expectations, please accept our sincere apologies. Novotel hotels always want to provide the best quality of service...More

Reviewed 28 October 2017 via mobile

Short version: staff does not seem to care, the pool is dirty, the room service food cold and dry and stale, the breakfast buffet not worth it but the rooms are clean and spacious. Long version: We stayed here for 1 night before heading into...More

1  Thank FlorianeLena
Response from ibisManaus, Gerente at Novotel ManausResponded 5 November 2017

Dear FlorianeLena We appreciate your comments to the Novotel Manaus. We were gratified to know that we exceeded your expectations. Your comments are very important as improvement tool and excellence for our services. You will be always welcome and let us know your next stay...More

Reviewed 15 October 2017

We spend just one day/night, on our way to a cruise. We found the hotel very nicely put together, modern looking, clean and with friendly staff. Our room was of a good size, the beds really comfortable. Quality of breakfast and dinner was pretty decent....More

Thank evilalta
Response from ibisManaus, Gerente at Novotel ManausResponded 5 November 2017

Dear Evilalta We appreciate your comments to the Novotel Manaus. We were gratified to know that we exceeded your expectations. Your comments are very important as improvement tool and excellence for our services. You will be always welcome and let us know your next stay...More

Reviewed 11 September 2017

This hotel is not bad, the rooms are good, the reception speaks English, but the laundry service is a not acceptable. And the level of exxageration justifies the rating. We paid approx €200 for our laundry. Just as a reference, the same laundry was invoiced...More

Thank SC7701
Response from ibisManaus, Gerente geral at Novotel ManausResponded 14 October 2017

Dear Mr. We appreciate your comments to the Novotel Manaus. We were gratified to know that we exceeded your expectations. Your comments are very important as improvement tool and excellence for our services. You will be always welcome and let us know your next stay...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 39 - USD 58 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Manaus
#3 Green Hotel in Manaus
#7 Business Hotel in Manaus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
USD 39 - USD 58 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Manaus
#3 Green Hotel in Manaus
#7 Business Hotel in Manaus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (143)
Dining (35)
Room & Suite (20)
Pool & Beach (10)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
DebMur59
3 March 2018|
AnswerShow all 2 answers
Response from ibisManaus | Property representative |
Hello DebMur59 A hostel reception is 24 hours, there is always someone to greet them.
1
Vote
Google Translation
Brian D
5 July 2015|
AnswerShow all 2 answers
Response from pereirareis | Reviewed this property |
You can take a taxi or Uber from airport. By taxi R$86,00 more or less. By Uber R$48,00 more or less..
0
Votes
Google Translation
Room Tips
"Rooms looking out to pool area"
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"go for 2nd floor if you can"
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"It can be hard to get one room for a family of 4 (2 adults and 2 children), but it is possible with extra..."
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