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Staybridge Suites Eau Claire - Altoona

63 reviews
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Traveller (49)
Room & Suite (94)
Dining (10)
Overview
  • Excellent76%
  • Very good14%
  • Average3%
  • Poor6%
  • Terrible1%
Travellers talk about
“fire pit”(7 reviews)
“full kitchen”(8 reviews)
“free bag”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)Write a Review
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All reviewsfire pitfull kitchenfree bagnice appearancethe toilet shower roombbq areafree guest laundrykwik tripan amazing hoteloatmealevening receptionlarge hotelliving areafitness roomrooms are spaciouslarge poolfront desk lady
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1 - 5 of 62 reviews
Reviewed 5 days ago

Check-in was very good but that was the extent of that. Once in the room, the heat could quite a while to warm up the room comfortably. The thermostat wasn't going up to a comfortable temperature that night. In addition, the queen bed in the...More

Thank dannew692010
Response from GSMEAURP, Front Office Manager at Staybridge Suites Eau Claire - AltoonaResponded 4 days ago

HI dannew692010, Thank you for taking the time to review our hotel. We appreciate any feedback whether it is negative or positive. We want to make everyone's stay as comfortable as possible. We did try to move you to a different room as you weren't...More

Hotel's Favourite
Reviewed 30 November 2017 via mobile

Love this hotel. It is the BEST choice in the area. Zero complaints! Staff is well trained. Pool and spa area is clean and breakfast staff is very attentive. I’ve stayed in most of the hotels in town an this one is #1More

1  Thank UnitedMillionMiler
Response from GSMEAURP, Front Office Manager at Staybridge Suites Eau Claire - AltoonaResponded 3 December 2017

Hi UnitedMillionMiler, Thank you for taking the time to review our hotel. I am glad you enjoyed our hotel! We take great pride in our cleanliness and I am glad it showed. Our goal is to be the top choice when staying in the Chippewa...More

Reviewed 9 January 2018 via mobile

It would be a very good hotel if they offer housekeeper. Even after several requests, we did not even have a light touch (towel changes, clean trash and made bed) in our room nor for at least once in 4 nights.More

Thank Ivani T
Response from GSMEAURP, Front Office Manager at Staybridge Suites Eau Claire - AltoonaResponded 11 January 2018

HI Ivani T, Thank you for taking the time to review our hotel. We appreciate any feedback, whether it is negative or positive. I can not locate your stay information to see why you did not receive housekeeping. If you could please email me at...More

Reviewed 11 December 2017 via mobile

I stayed at Staybridge two weeks in a row. The hotel is very clean. The staff is very friendly. Location just makes sense for anywhere in Eau Claire as it is right off the highway. Plenty of restaurant options close by. Staybridge has a nice...More

Thank gbpackfans
Response from GSMEAURP, Front Office Manager at Staybridge Suites Eau Claire - AltoonaResponded 12 December 2017

Hi gbpackfans, Thank you for taking the time to review our hotel. I am glad you enjoyed our clean and spacious suites during your long term stay. We are the perfect location when staying in the Chippewa Valley as we are just minutes from downtown...More

Reviewed 18 November 2017

First I want to say as a Spire member and a frequent traveler who prefers Staybridge Hotels , I was excited to see them build one in Eau Claire. With each stay, that excitement has dwindled to disappointment. I cant pinpoint where the problem actually...More

3  Thank MatthewMD
Response from GSMEAURP, General Manager at Staybridge Suites Eau Claire - AltoonaResponded 21 November 2017

Thank you for your comments Matthew MD, We strive to deliver outstanding customer service for our guests and have greatly succeeded in that. I am sorry you feel this disappointment with all your stays that I was not aware of until this review. I do...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
USD 114 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 114 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (49)
Room & Suite (94)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Go somewhere else"
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"Get a room away from the elevators they talk and are loud."
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"Make sure to ask for a room at the end of the hotel. We could hear everything that happened in the hallway..."
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"If the room is next to elevators, it will feel small, but if you compare this room to other hotels it would..."
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