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Northern Quest Resort & Casino

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Northern Quest Resort & Casino
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415 Reviews from our TripAdvisor Community

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There are newer reviews for Northern Quest Resort & Casino
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Showing 414: English reviews
New Prague, Minnesota, United States
Reviewed 28 June 2015

I recently stayed at Northern Quest Casino and Resort on June 15, 2015. I found the room to be totally awesome! Great bed and decor. Shower was huge with mutiple shower heads. Towels were the top of the line. I enjoyed my stay VERY much! If this review was helpful in any way check the "yes" box below.

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Helpful?
1Thank 310waynet
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Hi there - we can work with "Awesome!" We are very proud of our amenities and The Bed, made exclusively for us, and spa-style shower are definitely something our guests rave about. Thank you so much for your review and we hope to see you again!

Bellingham, Washington
Reviewed 13 June 2015

we stayed here one night on our way back from Montana and were pleasantly pleased. The value was ok - it was about $50 more than area hotels, but the amenities made it worth it. We also walked out ahead from our casino winnings. The food was good, clean room, comfortable bed, great shower, and friendly staff! We would stay...

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Helpful?
Thank krazyducky
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Hello and thank you for stopping by! We're excited you discovered us and hope to see you again. Many of our guests are surprised by, and comment on the complimentary amenities so we are glad you enjoyed them! Congratulations on your casino experience and we’re happy you enjoyed the dining as well. Thank you again and happy travels!

Seattle WA
Reviewed 1 June 2015 via mobile

We stayed here for one night on the holiday weekend. The beds are extremely comfortable and the rooms are very well maintained and modern. My room had a fresh plant in it. Rooms have great amenities with bath robes and a huge shower and good coffee. Staff was professional and accommodating. There are a lot of restaurant choices and big...

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Helpful?
1Thank TikiTravels
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Hello and thank you for your review! It sounds like you had a chance to enjoy the AAA Four-Diamond and Forbes Travel Guide’s four star service and complimentary amenities (And, of course, the shower!). We strongly suggest you experience La Rive Spa next time you visit, we know you’ll enjoy the world-class day spa relaxation! Thank you again for staying...

Mukilteo, Washington
Reviewed 30 May 2015

There were plenty of machines on the spacious floor, but only one open craps table could be found. It was crowded. Maybe a second is open when needed? This was a clean, friendly casino, with plenty of food available. Easy parking. Yes, we returned.

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Helpful?
Thank Royce F
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Thank you very much for your review. We are in the process of rearranging our floor to renovate our entire HVAC system so we apologize for not having an additional craps table open. We’re working on keeping all our table games open and available for our guests. We are very happy you found the casino clean and friendly. We do...

Reviewed 11 May 2015 via mobile

Reserved a room for our honeymoon online after switching from cda casino. Never stated that they were going to withdraw the money right away after reserving the room. Called to talk to customer service and the women had a very snotty attitude. After 5mins into the conversation after her lecturing me that I should read the fine print before reserving...

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Helpful?
1Thank Nikkolehaase
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

We are very sorry to read about your described experience. This is not typical as you can see from the reviews below and is not what our valued guests can expect when staying with us. We have reached out to you but have received no response. Perhaps you could contact us so we may make things right. Our contact information...

Butte, Montana
Reviewed 10 May 2015

We stayed here on a trip to Seattle...very nice. Complimentary valet parking...beautiful spa bathrooms..comfortable beds. We had an early bird special and had $20 credit for breakfast or dinner. The restaurant had great prime rib! 😀

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Helpful?
Thank Tricia_0701
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for staying with us and we hope you enjoyed your trip to Seattle! It sounds like you took advantage of quite a few of the complimentary amenities and we are big fans of the Prime Rib at River’s Edge. Thanks for your review and we hope you will visit again soon!

Chattanooga, Tennessee
Reviewed 8 May 2015 via mobile

We stopped on the way to on a cross country trip and were pleasantly surprised. Had not planned the stay but when looking for lodging near Spokane we saw the listing and decided to give it a try. Sometimes casinos are not the best bet for lodging but this was an exception. Both the Casino and Resort were first class....

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Helpful?
Thank Michael C
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Wow, thanks for discovering us! We are thrilled to have exceeded your expectations! Many are surprised by the amount of complimentary amenities we offer and of course, we strive to make every guest know they are very special to us. Thank you so much for staying with us and we certainly hope you visit again!

Reviewed 6 May 2015

I have stayed a couple of times in the Resort & Hotel. The rooms and showers awesome, but the tenth floor is even better. From the valley to the top, the staff are always going out of there way for you.The pool area is very inviting. How ever have visited the casino many times and I always have a blast....

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Helpful?
Thank William K
NQRC_Mgr, Manager at Northern Quest Resort & Casino, responded to this review

Thank you for staying with us and posting a review! The pool area is designed to be a relaxing and inviting amenity – we hope you tried out the hot tub, too. It’s wonderful! We look forward to your return!

Colorado Springs, Colorado
Reviewed 6 May 2015

I have now stayed at this hotel/casino twice - August 2014 and April 2015. Both times were lovely. Staff are top-notch. Rooms are comfy and roomy and the bathrooms are "spa" like. I enjoyed the casino and had fun gambling - I won both times I have stayed - enough to pay for the trips. :) I plan on staying...

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Helpful?
Thank dscottmsw
NQRC509, Manager at Northern Quest Resort & Casino, responded to this review

Hello in Colorado! Thank you very much for choosing us on your visit to Spokane! We are delighted you enjoyed your stay and congratulations on the gaming luck! We are proud to offer rooms and service that exceed our guests’ expectations. We look forward to serving you again!

Washington
Reviewed 22 April 2015

We seem to make it out here about once a year. Every time service, and accommodations are exceptional. I don't throw out a 5 point rating very often, but this place gets it every time. Beginning with the valet with a prompt smiling greeting. To the check-in staff that goes out of there way to get me the best deal...

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Helpful?
1Thank binford13
Northern Q, Manager at Northern Quest Resort & Casino, responded to this review

Hi there! Now, what can we do to encourage you to start visiting twice a year?!? Thank you very much for choosing us and we love to honor our return guests with consistent, first-class service – you can always expect excellence! Our complimentary amenities (we’ll share your compliments, by the way!) like our front entrance valet are a popular service....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The AAA Four-Diamond and Forbes Travel Guide Four-Star Northern Quest Resort & Casino is the premier destination in Eastern Washington, with award-winning restaurants, lounges and bars, complete luxury spa, extensive gaming options (with a non-smoking area), cigar bar, night club and star-studded entertainment all just minutes from Downtown Spokane. The Resort features 250 lavishly appointed rooms, including 22 suites; approximately 40,000 sq ft of flexible space for meetings and events. The Resort features an indoor pool and whirlpool, complimentary fitness center with personal trainers (by appointment), and complimentary shuttle, valet and garage parking. Northern Quest Resort & Casino - Spokane's premier destination resort! ... more   less 

Additional Information about Northern Quest Resort & Casino

Address: 100 N. Hayford Road, Airway Heights, WA 99001
Region: United States > Washington > Airway Heights
Price Range: $227 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Northern Quest Resort & Casino 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Northern Quest Resort And Casino
Northern Quest Hotel Airway Heights
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Questions & Answers

Here's what travellers have asked, with answers from Northern Quest Resort & Casino staff and other travellers.
14 questions
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Moses Lake, Washington
over a year ago
Waterville, Washington
9 months ago

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Questions? Get answers from Northern Quest Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you use the spa services, be prepared to be guilted into a tip on top of your bill!”
 of 5 bubbles Brnidgrl1961, 8 Jan 2017 | Read review
“If you are a Camas member do your reservation on Northern Quest's site not third party. Can not get any points for third party reservations.”
 of 5 bubbles equinegamer, 29 Dec 2016 | Read review
“Go as high as you can for the View!”
  • Sunrise from the 8th floor
  • Our awesome double queens.
 of 5 bubbles RushCubFan, 23 Dec 2016 | Read review
“I always say away from elevators and a high as we can go! They were most accommodating.”
 of 5 bubbles lehookedontravel, 19 Nov 2016 | Read review
“Great views from every room”
 of 5 bubbles PatE812, 2 Nov 2016 | Read review
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