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Sheraton Pentagon City Hotel

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Traveller (346)
Room & Suite (174)
Dining (10)
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Overview
  • Excellent28%
  • Very good39%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“pentagon city”(113 reviews)
“rooftop pool”(27 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (1,344)
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1,264 results
Traveller rating
348
465
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126
87
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LanguageEnglish
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348
465
238
126
87
Show reviews that mention
All reviewspentagon citythe air force memorialrooftop poolcity viewthe club loungeshuttle serviceevery half hourfree shuttlemetro stationwashington dchotel restaurantthe hotel offersfront desk staffper nightking bedreagan airportbusiness center
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1 - 5 of 1,264 reviews
Reviewed today

Nice Hotel and beautiful lobby in Tower 1, but Tower 2 felt like a MOTEL, and not worthy of its Sheraton name. Conveniently close to the city if you have a car, otherwise it is a nightmare to the Metro station as your limited to...More

Thank Stephen S
Reviewed 5 days ago

This hotel was amazing. I booked through hotels.com and there was an issue with our reservation, and the lovely front desk staff took care of it immediately with no hassle. The staff is amazing, the rooms were clean, and the shuttle to the metro station...More

Thank Katie G
Response from Mehmet B, Manager at Sheraton Pentagon City HotelResponded 4 days ago

Dear Katie G, We want to thank you for your kind comments regarding your experience with us. We are delighted to hear that we were able to not only meet but exceed your expectations. Thank you for recognizing the services of my Associates, who did...More

Reviewed 5 days ago

This hotel was very nice. Genny checked us in and was very pleasant. The hotel is a little older but it just adds to the character of the place. My room had a wonderful view of the Washington Monument and the Pentagon. The bed was...More

Thank shunda2011
Response from Mehmet B, Manager at Sheraton Pentagon City HotelResponded 4 days ago

Dear shunda2011, We want to thank you for being our guest and sharing your valuable gift of feedback with us. Please accept my sincere apologies for the inconveniences you encountered with the cleanliness of your bathroom and the parking pass. I want to assure you...More

Reviewed 1 week ago via mobile

Thank you so much for such a great services. I would like to give all 5 stars. Barry and Genny you are the best and deserve 100 stars. The only thing is I wish our room had microwaves and beds were a lil bigger.More

Thank Steve J
Response from Mehmet B, Manager at Sheraton Pentagon City HotelResponded 5 days ago

Dear Steve J, We want to thank you for your kind comments and recognizing my Associates Barry and Genny who were able to create a memorial experience for you . I assure you my Associates will be recognized for their passionate services. We look forward...More

Reviewed 1 week ago via mobile

Very nice hotel with very friendly and accommodating staff. Shuttle service was wonderful! We were welcomed by Genny and she was so sweet! Took care of us immediately and made us feel welcome! Beautiful view from our window! Room was very spacious with a comfy...More

1  Thank moesha4355
Response from Mehmet B, Manager at Sheraton Pentagon City HotelResponded 5 days ago

Dear moesha4355, We want to thank you for sharing your experience with us and we are delighted to hear your kind comments regarding the services of my Associate Genny who goes above and beyond everyday to exceed our guests's expectations. I assure you she will...More

View more reviews
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 96 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Arlington
#21 Romantic Hotel in Arlington
#29 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 96 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Arlington
#21 Romantic Hotel in Arlington
#29 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms
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Traveller (346)
Room & Suite (174)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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dukeyttrip
16 November 2017|
Answer
Response from Connie H | Reviewed this property |
Good Morning. The only problem I had with the parking lot was the pigeons. Just watch where you park or you will have a mess to deal with as you leave. Otherwise the parking is great and very convenient.
1
Vote
Hippydiva
3 November 2017|
AnswerShow all 6 answers
Response from HannahCash | Reviewed this property |
Sorry there are too many variables and I can not predict the future. The hotel was nice when I was there.
0
Votes
KiwilineNY
18 October 2017|
AnswerShow all 11 answers
Response from mcmillan865 | Reviewed this property |
Not really, it would be a short taxi ride.
0
Votes
Room Tips
"Stay in Tower 1. Tower 2 feels like a MOTEL."
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"Become a SPG member."
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"Make sure to ask for even side numbered rooms for amazing view of DC - our view was of the freeway (odd..."
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"Go to Sheraton in Crystal City"
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