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The Ritz-Carlton, Pentagon City

1,650 reviews
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Traveller (487)
Room & Suite (140)
Dining (55)
Overview
  • Excellent66%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“pentagon city”(275 reviews)
“club level”(92 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,650)Write a Review
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1,619 results
Traveller rating
1,038
377
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1,038
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Show reviews that mention
All reviewspentagon cityclub levelturn down serviceshopping mallmetro stopfashion centrelarge malleasy accessdc areawonderful stayfitness centerhotel restaurantreagan airportindoor poolconvenient locationcrystal cityrc
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11 - 15 of 1,619 reviews
Reviewed 3 weeks ago

Loved the location , the service and particularly the people from the Hotel. Very accommodating ! Wonderful . I would highly recommend this hotel to everyone , Restaurant breakfast food and service was sufficient .

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank judithl642
Response from ManuelMartinezG, General Manager at The Ritz-Carlton, Pentagon CityResponded 3 weeks ago

Dear judithl642, Thank you for sharing some wonderful compliments regarding our Ladies and Gentlemen and restaurant, fyve. We thank you for taking the time to share your experience and look forward to welcoming you again soon. Best Regards, Manuel Martinez Garcimartin General Manager

Reviewed 4 weeks ago

Very good location to conduct business meetings. Rooms was very good and the convenience of the Metro station was a real plus. Being at the hotel around Christmas was also a plus since a large mall is connected to the property.

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank O514KHroberts
Response from Manuel M, General Manager at The Ritz-Carlton, Pentagon CityResponded 3 weeks ago

Dear O514KHroberts, Thank you for your 5 star review of the Ritz-Carlton, Pentagon City. We look forward to welcoming you back. Best wishes, Manuel Martinez Garcimartin General Manager

Reviewed 4 weeks ago via mobile

Wonderful stay! Staff most helpful and friendly from the check-in, doormen , bellman, house-keeping- room service. Nicely appointed and very clean rooms. Attached to the mall which is definitely a plus!

Thank Cindy P
Response from Manuel M, General Manager at The Ritz-Carlton, Pentagon CityResponded 3 weeks ago

Dear Cindy P, Thank you for your 5 star review of the Ritz-Carlton, Pentagon City. We look forward to welcoming you back. Best wishes, Manuel Martinez Garcimartin General Manager

Reviewed 19 December 2017

The staff satisfied above and beyond all needs. They were also very friendly. The bed was clean, big, and comfortable. Cleanliness of the hotel was excellent. The hotel was walking distance to many restaurants and shop areas, which made it very convenient.More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank quychauv
Response from ManuelMartinezG, General Manager at The Ritz-Carlton, Pentagon CityResponded 4 weeks ago

Dear quychauv, Thank you for your 5 star review of the Ritz-Carlton, Pentagon City and for sharing some wonderful complements regarding the comfort of our beds and the cleanliness of our hotel. We appreciate you for taking the time to share your experience and look...More

Reviewed 19 December 2017

Staff was great and genuinely interested in my comfort and needs. I arrived late and they were extremely friendly, helpful, and concerned that I missed dinner, in which they were persistent (in a positive way)to on having something delivered to my room.More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank mdohara007
Response from ManuelMartinezG, General Manager at The Ritz-Carlton, Pentagon CityResponded 5 weeks ago

Dear mdohara007 , Thank you for your 5 star review of the Ritz-Carlton, Pentagon City. I was delighted that you enjoyed the added little extras that we try to provide our guests to make them feel more at home. Once again thank you and we...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 193 - USD 511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#7 Romantic Hotel in Arlington
#8 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 193 - USD 511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#7 Romantic Hotel in Arlington
#8 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (487)
Room & Suite (140)
Dining (55)
Pool & Beach (2)
Hotel & Grounds (277)
Bathroom (52)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Keny1
24 August 2017|
AnswerShow all 2 answers
Response from FlightTime27 | Reviewed this property |
Sometimes I get a pre-arrival email. Lately, I get an option to connect with the hotel directly using the RC app. If you have a special request just simply call ahead.
0
Votes
yeseniasb
29 June 2017|
AnswerShow all 2 answers
Response from T_bough85 | Reviewed this property |
There is an indoor pool which is heated. It is a shallow pool 4-4 1/2 ft deep the whole way so no diving or anything like that. Decent for making laps or just wading around. Hotel would be alright for children I believe... More
2
Votes
Jason T
12 June 2017|
Answer
Response from PnSfromLA | Reviewed this property |
The mini fridge is for the mini bar and is fully stocked with items for purchase. If you need extra room, you would need to have them send up an empty fridge.
0
Votes
Room Tips
"Higher Up to see the city"
Read review
"The club level is lovely and my children say they have the best snickerdoodle cookies!"
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"Rooms on higher floors have better views"
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"Any room would do!"
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