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Hyatt Regency Crystal City at Reagan National Airport

Expedia.comUSD 284*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,825 Reviews from our TripAdvisor Community

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Showing 1,776: English reviews
Start your review of Hyatt Regency Crystal City at Reagan National Airport
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New Orleans, Louisiana
Reviewed yesterday NEWvia mobile

Trade show mandated stay. After being emailed and offered at check-in "upgrades" at least half a dozen times I should have taken hint, my room would be a disaster. Lock needed to be replaced to get in after going for ice, A/C fan never stopped didn't cool, old mildew in bath and A/C vent and a 30" wide window. Called...

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Helpful?
Thank Michael M
Reviewed 3 days ago NEW

Clean and quiet hotel with ridiculously HIGH prices for standard food ($12.00 for a glass of wine and $22.00 for a small buffet breakfast). Staff is very friendly and helpful. Great location for getting in and out of D.C.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ra6692017
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We appreciate your feedback regarding pricing and will continue to look at this area to ensure we provide our guests with quality and value.

Colorado Springs, Colorado
Reviewed 3 days ago NEW

I am both angered and disappointed that the Hyatt staff shared my reservation status and payment information with an unauthorized third party on TWO separate occasions. On both occasions, the third party was also allowed to make changes to my reservation and payment method without my prior consent and without notifying me. At no point did the Hyatt staff reach...

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Helpful?
Thank FrequentTraveler303
New York City, New York
Reviewed 3 days ago NEW

Nice and quiet hotel just outside of the Capital. Very friendly and helpful staff.Rooms maybe a little dated but comfortable.No street parking, $32.00 for overnight valet parking with unlimited entrance and exit. In an area where lots of other hotels are all around. On site restaurant.

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Helpful?
Thank lennypn935
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We appreciate your feedback. We do offer valet on site or there are many self parking lots in the area as well. We hope to see you back in the future.

Williamsburg, United States
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ronq78
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

New Smyrna Beach, Florida
Reviewed 4 days ago NEW

Bicycle riders representing police departments from all over the U.S. had this hotel as their headquarters. Staff was excellent with help for metro, restaurants etc. The bar downstairs makes a mean Irish coffee, so welcome on a cold, rainy evening.

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Helpful?
Thank Cher K
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response! We are glad you enjoyed your stay with us and appreciate your feedback.

Reviewed 5 days ago NEW

Excellent customer Service, great locations and staff. Valet car service was wonderful. Our visit was about D.C. and Chrystal City was near Washington thanks for a great staff and establishment. We enjoyed our stay

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank F3131ZGsusang
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response! We are glad you enjoyed your stay with us and we hope to welcome you back again soon.

Columbia, Maryland
Reviewed 5 days ago NEW

I arrived at 1 AM in the morning and was advised by the valet person (after seeing a sign valet parking only) that the garage was full. At the front desk they confirmed the garage was full despite my status as a Globalist (highest level in Hyatt program). While disappointed and thinking that some accommodation should have been made since...

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Helpful?
Thank William746
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review and feedback. We apologize for the parking issues you encountered and understand this can be a frustrating experience, especially very early in the morning. We will be working with our valet staff to ensure we do our best to accommodate all our guests moving forward. Your feedback and membership are very important to us and...

Grand Forks, North Dakota
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 332bethb
Honolulu, Hawaii
Reviewed 1 week ago via mobile

Quality hotel with great facilities. Staff was friendly and courteous. Rooms were nice and clean. Parking situation could be better. You can utilize valet parking for $32 a night or use the parking lot next door which was almost as pricey. Overall a great hotel and a great stay.

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Helpful?
Thank Jason N
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you Jason! We appreciate this feedback and your business. We hope to see you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Hwy, Arlington, VA 22202-4002
Region: United States > Virginia > Arlington
Price Range: $151 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travellers.
22 questions
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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room at a different hotel”
FrequentTraveler303, 23 May 2017 | Read review
“No club rooms.”
lennypn935, 23 May 2017 | Read review
“Avoid Room 830”
William746, 21 May 2017 | Read review
“Upper floors above noise of atrium.”
nidahodave, 11 May 2017 | Read review
“Ask not to be put on a floor with the school tour groups”
habzfan, 1 May 2017 | Read review
5 of 5
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USD 284* /night
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Prices are for 1 room, 2 adults
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