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Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport \/ Crystal City
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496 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn National Airport / Crystal City
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Showing 469: English reviews
Reviewed 7 December 2014

Just looking for a place to stay for the night, this hotel had one of the most reasonable prices for the area so booked it. Shuttle driver out front wasn't very friendly, didn't realize we couldn't park near entrance just to check-in (took like 2 min thanks to the awesome front desk) and driver was pretty rude, could've kindly said...

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Helpful?
3Thank 794cay
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear guest, Thank you so much for the review. Byyron was so proud to be mentioned and your kind words were really appreciated. We do regret that our driver did not deliver the same quality of service, in our ongoing effort to improve our customer service, we are taking your feedback very seriously and we also thank you for that....

Boise, Idaho
Reviewed 27 November 2014

We needed a resonably priced hotel nearby to Reagan National Airport since we were flying out in the morning after spending a number of days in DC sightseeing. Not only did this Holiday Inn fit the bill, it turned out to be a very accomodating stay. Shuttle service to and from the airport and local Metro station was very helpful,...

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4Thank FeistyHeroine
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear guest, I’m so glad you found us! Thank you very much for sharing your stay with us, we are very pleased to know that our hotel and service were a good fit for your travel. We understand how exhausting could be traveling, that is why we do an effort to accommodate early arrivals if it is available. Our goal...

Rheinfelden, Aargau, Switzerland
Reviewed 25 November 2014

This hotel is just a few minutes taxi ride from the airport and even not too far from an underground train station - the hotel bus connects to both. Rooms are on US standard though not spacious. Meeting facilities are available though they seem all to be without any windows. The restaurant serves typical american food from sandwiches to steaks....

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Helpful?
1Thank GerhardCH
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear guest, Thank you for your detailed review and valuable feedback regarding you recent stay with us. We are very proud to work with a great team and I’m glad to hear you have perceived the friendliness in our Hotel and Restaurant’s staff. Our shuttle service anywhere with-in a mile radius, to and from National Airport and Subway Station is...

Lilydale, Australia
Reviewed 23 November 2014

We arrived at 1:30pm via the free hotel shuttle to and from Ronald Reagan National Airport (the website says they collect every half hour, but the driver indicated it is best to ring reception first on arrival). Our king size bed room was ready so we were able to check in before the normal 4pm check in time. The reception...

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Helpful?
2Thank StephenIG
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear StephenlG, Thank you for being our guest at the Holiday Inn National Airport your review is much appreciated. We are very pleased to see that you had an enjoyable stay and found the accommodations, hotel staff and services provided a good fit for your travel needs. We do regret that the stay was not perfect and we would like...

Stockton, California, United States
Reviewed 21 November 2014

I got this hotel thru Hotels.com. Looking for a decent hotel that has: Free airport shuttle Free Wifi in the room Washer & Dryer(pay) Nice roomy accommodations with refrigerator, coffee, tea Microwave (in Lobby) Near Metro(Crystal City) Shuttle will drop off and pick up Near a big mall ( Pentagon City) With the metro so convenient, you don't need to...

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6Thank Mateenah F
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Mateenah, Thank you for being a guest of Holiday Inn National Airport; it was a pleasure having you with us. We appreciate your positive feedback and are delighted to hear that our staff was very helpful and friendly. We are indeed surrounded by many shops and great restaurants. Thank you again for staying with us and we look forward...

Midland, Michigan, United States
Reviewed 20 November 2014

Stayed here two nights for a business meeting nearby. Price was better than neighboring hotels but still cost $240/night after all the taxes. Pros: Friendly and helpful staff, close proximity to National Airport, free airport shuttle, nice breakfast buffet included in price. Cons: Older facility with those obnoxious heater/AC wall units which wail loudly, spewing alternating blasts of Hudson Bay...

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1Thank Ed C
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Mr. Ed C We want to thank you for staying with us and for your kind words about our staff. Your feedback is very important, and we will make sure we consider your observation to improve our overall service. We hope to see you next time while in the area. Kind Regards, Leslie Alves Front Office Mananger

Reviewed 19 November 2014

I travel a lot for business and have stayed at many many hotels. I must say the front desk staff - KRISDA AND LAURA are the MOST FRIENDLIEST staff I have ever met! I am serious! They are amazing and funny! They made me feel like I am at home. I stayed for 3 nights and each morning we would...

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5Thank Rob7899
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Rob7899, How nice of you to take the time to write a wonderful review. I am delighted to read that from start to finish your experience has been so positive during your 3 days visit. In behalf of Laura and Krisda I want to give you a big THANK YOU! for your kind words. We are delighted to see...

Reviewed 13 November 2014

I am IMPRESSED!!! A three letter word to describe my over all experience "W.O.W" I must admit, I have stayed at other holiday inn properties and this property wow'd me! I Know it's not a luxury hotel but the service that was provided and that I experienced especially from the front desk staff is beyond exceptional!I would like to THANK...

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5Thank CassandraG49
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Cassandra G49, Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you so much for the kind words and compliments for Krisda and Laura, that means a lot to us to see that they were a big part of making...

Reviewed 12 November 2014 via mobile

The hotel has a good location and a walking distance to where I was taking my training that was by Crystal Dr. They need to improve the following: 1) Didn't clean my room in my first day of visit. 2) Asked assistance because the shower faucet was jammed and didn't want to ruin it. Got assistance but the answer was...

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3Thank Carlos F
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Mr. Carlos F. Thank you for taking the time to write a review and sharing with us your experience in our hotel. Our goal is to always deliver an exceptional guest experience, and based on your feedback, there is room for improvement. Feedback like yours is what help us to continue improving our service. We hope you give us...

Gaithersburg, Maryland
Reviewed 11 November 2014

Stayed here for a week when we went to DC for a friend's graduation from med school. This hotel was significantly less expensive than others in the area, and we weren't planning on being in the hotel much, so it seemed like a good choice. It is a bit of a walk from the metro (maybe ten minutes) but not...

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2Thank Mrs_Gonzales575

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 

Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $167 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#5 Green Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn National Airport / Crystal City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room on the top floor”
 of 5 bubbles insurancesalesman, 20 Jan 2017 | Read review
“i would think an upper floor would be nice”
 of 5 bubbles dag804, 20 Nov 2016 | Read review
“any top floor”
 of 5 bubbles billwither, 14 Nov 2016 | Read review
“as far away from the elevator as possible”
 of 5 bubbles Dan_Switzerlan, 12 Nov 2016 | Read review
“higher floor”
 of 5 bubbles WendyH819, 11 Nov 2016 | Read review
5 of 5