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Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport \/ Crystal City
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487 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn National Airport / Crystal City
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Showing 462: English reviews
Europe
Reviewed 12 November 2016

The Holiday Inn National Airport clearly had seen better times. The elevator is squeaking upward and the aircon rumbles as a old steam-engine - not teh palce for a quiet sleep when your room's beside the elevater. The bar serves fingerfood that looks like it was cooked yesterday and the whiskey sour comes with Amaretto in it... Last stay at...

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Helpful?
2Thank Dan_Switzerlan
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Dan, Thank you for sharing your feedback, it is very important to us that we continually improve our product and services. I am disappointed to read your comments regarding your visit to the Crystal City area and to the Holiday Inn. It is our expectation that the hotel provide a high level of consistent service to allow our guests...

Middleton, Canada
Reviewed 11 November 2016

hotel was in a great location. Drove in and left the rental and used the public transit for the weekend. It was close hop with the free shuttle to the airport where we picked up the transit. We had a great room it was quiet, beds were comfortable and great restaurant and pub on-site

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Thank Wendy H
Tampa, Florida
Reviewed 10 November 2016

rooms are a little old and jared..pillows are horrible check in was good and checkout smooth... short walking distance to cyrstal city that has a lot of restaurants and offices... also short walk to metro as well... very limited food options at the omalleys restaurant but servers are great but its easy and convenient

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Helpful?
Thank KudosKompliments
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you very much for your review. We are happy to receive feedback on your recent stay. It is pleasant to read that you received excellent service from our front desk team and our shuttle services. We do work very hard to provide exceptional service each each day. I do apologize that our restaurant menu did not meet your expectations,...

Reviewed 8 November 2016

I work from home and because of that look for hotels that have a wired ethernet connection, which I then call and confirm with the hotel before booking. Holiday Inn Express said that it was wired. Checked in on Saturday and tried the connection first thing but it didn't work. Waited until Monday before letting the front desk know. 5...

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Thank Jackie T
Reviewed 22 October 2016 via mobile

Upon arriving at the hotel the front desk agents were very kind, however they took my credit card to use as a security hold for any damages which should only be $30. They assured me that was only the money being charged to my account. The next day I checked my credit card statement and they have taken the full...

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1Thank floridasurfer 9
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Guest, On behalf of the Management and staff I would like to extend my sincerest apologies for the inconveniences that you experienced during your stay with us. Upon arrival to the Hotel, all guests are required to provide a valid Credit Card, which is authorized for the amount representing your entire hotel stay, plus a margin for anticipated incidental...

Riverview, Florida
Reviewed 19 October 2016

We selected this hotel for the first day and last day of our trip because it is close to the airport, and has it's own shuttle. That is a plus as we used the shuttle to get to the Crystal City metro stop, and from there to the National Mall. The hotel is nice, but parts are being renovated. Our...

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Thank HelenMaddix
Portsmouth, United Kingdom
Reviewed 19 October 2016 via mobile

A weekend in DC meant we needed something accessible. The location is fine for Reagan airport but the Metro is quite a long walk from the Hotel so not ideal if you haven't hired a car. The breakfast was more like a Holiday Inn Express version and the room was small for the number of guests. Staff were fine but...

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Thank JEJ01
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your recent stay. We take all guests comments very seriously, as it benefits us in our continuous strive for providing each guest with complete satisfaction. The Holiday Inn National Airport Hotel offers Shuttle Service to the Ronald Reagan National Airport as well as Shuttle Service for the...

Detroit, Michigan
Reviewed 18 October 2016

Several of the halls had damaged drywall, looked like water leaks (5th floor) I had to go there because the ice maker on the second floor didn't work. Capeting is dated, fan in bath room (#211) sounds like a propellor plane ready for take-off. Sufficient lighting in room, good drapes. Bed was "springy", it'd be great for kids jumpin up...

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Thank pekopper
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Guest, First and foremost, I would like to extend my deepest apologies for the inconveniences that you experienced during your stay with us. I am appalled by comments mentioned and as such, I have shared your feedback with the Chief Engineer and the Executive Housekeeper to have these concerns given immediate attention. We strive for excellence and based on...

Orlando, Florida
Reviewed 18 October 2016 via mobile

I was very disappointed in this Holiday Inn. It's obviously an old property with furniture and carpet that need to be replaced. The socket in the lamp was broken. I couldn't get to the plug since it was behind the bed. I called the front desk and explained it was a fire hazard. 90 minutes later still no one came....

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Helpful?
Thank TravelinMindy
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Mindy, We truly appreciate you taking the time to leave us your feedback on your recent stay with us. We take pride in our commitment to providing a comfortable and safe accommodation for all our guests. I am appalled that you waited so long for assistance in such an urgent matter. Your comment has been shared with the Front...

Issaquah, Washington, United States
Reviewed 13 October 2016 via mobile

We stayed here as part of an Honor Flight group. The room was quite small with only a single rack for suitcase (no room for another one). The small bathroom showed signs of rust and very worn and broken caulking. We did not realize there was a refrigerator built in to the dresser/tv stand until someone told us. The door...

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Helpful?
Thank Gail C
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Gail C, First and foremost I would like to extend my deepest apology for the inconveniences that you experienced during your stay here with us. We value all our guests as well as all your feedback to ensure the highest level of satisfaction is met at all times. I am pleased that you found our beds to be comfortable,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 

Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $118 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#5 Green Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn National Airport / Crystal City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room on the top floor”
 of 5 bubbles insurancesalesman, 20 Jan 2017 | Read review
“i would think an upper floor would be nice”
 of 5 bubbles dag804, 20 Nov 2016 | Read review
“any top floor”
 of 5 bubbles billwither, 14 Nov 2016 | Read review
“as far away from the elevator as possible”
 of 5 bubbles Dan_Switzerlan, 12 Nov 2016 | Read review
“higher floor”
 of 5 bubbles WendyH819, 11 Nov 2016 | Read review
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