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Crowne Plaza Washington National Airport

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Crowne Plaza Washington National Airport
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502 Reviews from our TripAdvisor Community

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Showing 483: English reviews
London, United Kingdom
Reviewed 27 July 2015

The room i was assigned had a bad horrible odour, it made me physically sick required some chasing up, that said i was given another room which was a lot better and did have good comfortable bed and i did have good nights sleep for all the time i was there. However there was no safe in the room. Also...

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Helpful?
2Thank IMS26
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, I would like to thank you for providing us with feedback about your recent stay at Crowne Plaza Washington National Airport. The team here works hard to make sure our guests have an excellent stay, and I apologize your experience was shy of that. I can promise you the room will be looked at to make sure...

Reviewed 18 July 2015

Good value, great location and friendly staff. Onsite bar is not great nor the food they serve however many good places within walking distance. The rooms are a nice size although the bathroom was a little cramped. No one to assist with luggage and the shuttle from the airport was a long time arriving.

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Thank stressedfromdownunder
Miami, Florida
Reviewed 16 July 2015

My elderly sister got stranded at DCA and was placed at this hotel by the airlines. She was connecting to an International flight to Managua, Nicaragua. She does not speak any English and has trouble with her health. This experience was extremely dangerous for her. I thank God that she found two wonderful Spanish speaking ladies that helped her be...

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Thank mariamontes250
Little Rock, Arkansas
Reviewed 11 July 2015 via mobile

Ok, so this hotel has a complementary shuttle from the hotel to the airport and vice versa but you need to call and tell them you need it. You can go one stop on the metro from Reagan airport to Crystal City stop. Come off the metro, up the escalator them go right through the mall. Come to military store...

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Thank jrsplorer
Murphy, North Carolina
Reviewed 10 July 2015

During the 2nd day of a 4 night stay, the hotel's fire alarm began to ring, and my wife & I followed the evacuation instructions by using the stair well from the 6th floor even though I must use a cain because of unbalance due to Parkinson's. Though the fire department response was rapid, they had little information from the...

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2Thank DrCarlos28906
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, Thank you for providing us with feedback regarding your recent stay at Crowne Plaza Washington National Airport. I would like to apologize for your experience with us. In the event of a fire alarm, we take it very serious, and rely on the trained Fire Fighters for instruction. Furthermore, in the event of a fire, we have...

North Andover, Massachusetts
Reviewed 7 July 2015

Mediocre hotel, the staff was nice and helpful but the rooms were mediocre at best. The bed was comfortable but the room was very muggy and humid. There is a starbucks on the MZ floor which is convenient and a café which is pricey. The area is nice, across from a indoor mall with tons of restaurants.

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1Thank Jennifer P
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Dear Valued Guest, Thank you for taking your time to let us know about your recent experience at Crowne Plaza Washington National Airport. I would like to apologize that our guest rooms did not meet your expectation. I will inform engineering to ensure the air-conditioning unit is working to our standards in that guest room. Additionally, I would like to...

Reviewed 5 July 2015 via mobile

Pretty nice place to stay, we took advantage of a special rate plan that was running. Desk staff was incredible, we had an extra person and the cleaning crews put extra towels in without even asking! We brought an air mattress, but the sofa was a hide a bed, so everything worked out well. Only problem was the bathroom is...

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Thank Gary R
Rhode Island
Reviewed 1 July 2015

The room is at the end of the hall . It's large air conditioner works well . The bed is very comfortable the pillows are so comfortable . Rm was very clean staff is friendly very close to the metro . Easy access to downtown as well as Georgetown with the now red circle buses .

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1Thank AmandaRhodeIsland
Arlington, Virginia
Reviewed 1 July 2015 via mobile

Love the location of this hotel with street parking. Clean, spacious rooms and comfy bed. Free internet which I needed during my stay. I really enjoyed my stay. Staff very friendly and welcoming. Hotel has a very nice entrance.

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Thank elsa2048
Central NY
Reviewed 1 July 2015

We stayed here one night and have no complaints. Staff was very pleasant, room was large and nicely furnished - very clean accommodations. Comfortable king sized bed. Bathroom had plenty of towels and was brightly lit. Wished it was a bit larger but it would not deter me from staying here again. Our meal in the hotel restaurant was excellent....

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Thank Daazyface

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza National Airport Hotel in Arlington, Virginia is a first class, full service hotel located in the heart of Crystal City. Only moments away from the Nation s Capitol and the Pentagon, we are less than one mile from Reagan National Airport. Located within minutes of Washington, DC agencies and attractions, the Crowne Plaza has been newly upgraded offering the Sleep Advantage Program for your additional comfort. With you in mind, each guest room offers plush duvet covers with 7 pillows, upgraded linen and mattress toppers, and a 43" flat-panel television. The Crowne Plaza National Airport Hotel is close to companies and agencies such as US Airways, IBM, Boeing, Lockheed Martin, General Dynamics, National Guard , and many more. We specialize in government travelers offering per diem rates. Stay connected with our free Wireless High Speed Internet Access in our public areas and 24 Hour business center. Maintain your exercise regimen in our 24 Hour Fitness Center. The Crystal City Metro Station is one block away with Historic Old Town Alexandria only two miles. We boast five meeting rooms plus an array of business class amenities. We take pride in providing exemplary customer service and will take care of your every need. Come to the Crowne Plaza National Airport Hotel, The Place To Meet! ... more   less 

Additional Information about Crowne Plaza Washington National Airport

Address: 1480 Crystal Drive, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $141 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Washington National Airport 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza Arlington
Crowne Plaza Hotel Arlington
Hotel Style:
#4 Green Hotel in Arlington
#25 Business Hotel in Arlington
#31 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Washington National Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor- south facing”
  • View of Potomac River, Old Town Alexandria, and National Harbor in the morning
 of 5 bubbles jirkmcgirk, 11 Feb 2017 | Read review
“find out which location in the hotel is best or wi-fi if you plan to get work done!”
 of 5 bubbles 671damianc, 10 Dec 2016 | Read review
“Location was phenomenal. Crystal City is close to everything.”
 of 5 bubbles constitutionm, 8 Dec 2016 | Read review
“Stay lower than the 11th floor in the summer unless you like it hot. Upper rooms don't get below about 76 degrees.”
 of 5 bubbles ssP5312LL, 7 Dec 2016 | Read review
“The floors have ice/vending near the elevators, so for a quieter room, travelers might want to choose a room further from the elevator.”
 of 5 bubbles TNT1016, 28 Nov 2016 | Read review
5 of 5