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Embassy Suites by Hilton Crystal City - National Airport

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Embassy Suites by Hilton Crystal City - National Airport
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1,593 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Crystal City - National Airport
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Showing 1,572: English reviews
Boise, Idaho
Reviewed 20 April 2016

This property is very conveniently located to Reagan National, and the metro. The hotel was very clean, the rooms in excellent condition with new mattresses, and the staff were extremely helpful, friendly, and courteous.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Julie W
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. We are fortunate to be located to closely to Reagan Airport and the Metro. This makes it so simple for our guests to come in and explore DC without having to rent a car or use taxis. Yes, we have received great comments on our brand new mattresses and I am glad you found...

Boca Raton, Florida
Reviewed 20 April 2016

We rented two rooms that were adjoining, hence once the door between our rooms was open it felt like a huge suite that was very comfortable for three kids and two adults. The location was close to dining and shopping and we easily used uber several times. The downstairs lobby has a large area for dining or a drink at...

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Helpful?
Thank LejonGirl
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. We have many families take advantage of the connecting door and you are correct that once it is opened, the feel is like having a large suite. We are fortunate to be in a location that offers so many different types of cuisines. I am glad you not only enjoyed the hotel, but the...

Bettendorf, Iowa
Reviewed 20 April 2016

Our family stayed here for four nights, April 14-17. We had the best stay, mainly because of the wonderful customer service. Hamid and Sofia at the evening reception made our entire family feel like prized guests, making special drinks for our girls, and making sure all of our needs were taken care of. They were a smiling face every evening,...

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Helpful?
Thank ljf0630
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. It is rewarding to read the team had such a positive impact on your stay experience. Hamid & Sofia are superstars and I know they will be thrilled to read your comments. We will be sure to recognize them for their efforts. I am glad you enjoyed your suite accommodations and took advantage of the...

Newport, Rhode Island
Reviewed 19 April 2016 via mobile

Great location, only 3 easy blocks from the Crystal City Metro stop. Clean. Good breakfast and complimentary evening cocktails/appetizers. Less expensive than comparable alternatives. Can be noisy due to "courtyard-type arrangement, particularly during school visit season. Fitness center disappointingly small.

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Helpful?
Thank deBo739
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. I am glad to read that you had a positive experience and enjoyed the complimentary amenities that make Embassy Suites such a great value. The atrium can get quite busy with kids here touring Washington DC and I am sorry if the noise disturbed you. While the fitness room is small, we try to...

Norfolk, Virginia
Reviewed 16 April 2016

I wished the gym was better. It was tiny and awkwardly set up next to the dining area. Half of the gym had no ceiling so people can hear you from the dining area and see you from the balcony. If there were multiple people in the "lifting" area it was cramped, so on numerous occasions the other person would...

Review collected in partnership with Embassy Suites Hotels
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Thank Z1244IKbrianb
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. I am sorry that the fitness room did not meet your expectations. While it is limited in size, we try to offer a wide variety of equipment for our guests to enjoy. I hope all the other aspects of your stay were positive. Thank you again for your review and for staying with us....

West Islip, New York
Reviewed 16 April 2016

If you have stayed at an Embassy Suite you know the drill. If not: the rooms are suites with a sitting/TV room and separate bedroom. They have free breakfasts, with made to order eggs, and free full bar in the afternoon, with snacks, that's right FULL bar not just wine and beer. Over all they are a nice place to...

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Helpful?
Thank Tom A
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your experience. Actually, being typical is not such a bad thing when speaking of Embassy Suites product/amenities. Unlike so many other hotel chains where you do not know what to expect until you arrive, Embassy Suites are very consistent which the majority of our guests really appreciate. I am sorry that you found the service at...

Salina, United States
Reviewed 15 April 2016

This hotel did an exceptional job. The staff was friendly, the hotel is clean and the amenities make the price well below any other hotel. The free breakfast and the evening reception are always amazing.

Review collected in partnership with Embassy Suites Hotels
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Thank Tina L
St. Augustine, Florida
Reviewed 15 April 2016

Staff went out of their way to be helpful. Provided transportation to local restaurants and return after dinner. Great Manager's Reception and Breakfast. Always felt safe and secure. Clean and comfortable rooms.

Review collected in partnership with Embassy Suites Hotels
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Thank Patricia438
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. It is rewarding to read that you found the staff to be helpful. Many of our guests enjoy the complimentary shuttle that goes anywhere within Crystal City. This type of shuttle is not offered at most area hotels and makes it quite simple for our guests to get around town. It is nice to...

Washington DC, United States
Reviewed 15 April 2016

Booked at last minute due to flight connection problem in Reagan National Airport. Price was outrageous and the hotel (and Hilton system) were completely inflexible. Paid $416 with tax. I would not recommend nor patronize this hotel again.

Review collected in partnership with Embassy Suites Hotels
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Thank Ronald E
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. I am sorry that you found our price to be outrageous. Just as with any business, when the demand is heavy, the prices do increase. Having booked many last minute flights and being charged much higher rates than if I had booked further in advance, I understand your frustration. Unfortunately, as in your case, there...

Saint Bernard, LA, United States
Reviewed 14 April 2016

Very nice hotel and shuttle service to Mall and Metro around the clock. Staff very friendly and helpful. Full Breakfast every morning and snacks in the evening. Restaurant has very good food and service at a good price for area.

Review collected in partnership with Embassy Suites Hotels
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Thank Paul T
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. I am so glad to read that you enjoyed your stay. Our airport shuttle runs 6am - 12am and our Metro shuttle runs 6am - 11pm (7am on weekends). So many guests utilize the complimentary shuttle as it offers a great convenience. I appreciate your comment on the staff and it is nice to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. All of our guests can enjoy complimentary full breakfast buffet and the evening reception. This offers a fantastic value to our guests as these amenities would add approximately $30++ per person at other area hotels. ... more   less 

Additional Information about Embassy Suites by Hilton Crystal City - National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $231 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Crystal City - National Airport 3.5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites
Hotel Style:
#11 Green Hotel in Arlington
#12 Business Hotel in Arlington
#12 Family Hotel in Arlington
#15 Romantic Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Crystal City - National Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Crystal City - National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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