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Embassy Suites by Hilton Crystal City - National Airport

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Embassy Suites by Hilton Crystal City - National Airport
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1,537 Reviews from our TripAdvisor Community

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Showing 1,516: English reviews
Blanchard, United States
Reviewed 4 days ago NEW

Great location, food, and staff were very friendly. I love the fact that everything is so convenient. The shuttle was so helpful to get around. The fitness room was nice and clean and up to date. There is a grocery store close by that helps with getting extras if needed for a long stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank melaniej689
North Carolina USA
Reviewed 1 week ago

We stayed here while visiting family. From the wonderful ladies who checked us in, the cleaning staff, breakfast staff, and the manager, everyone was delightful. They were welcoming, professional, and seemed truly happy. I couldn't be happier with this hotel.

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3Thank KarenandBeth
San Antonio Tx
Reviewed 1 week ago

Nice hotel for the money. Marshes special free drinks and very light snacks 530-730 pm. Could use an upgrade on snacks just chips and dip and veggie sticks. We had four bus load of kids come in one day and was difficult to get a breakfast. Free breakfast at this hotel. Coffee to go in the mornings. Use Uber to...

Review collected in partnership with Embassy Suites Hotels
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Thank SanAntonioTxChris
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. The Embassy Suites does offer a fantastic value, partly due to the complimentary evening reception. The snacks are meant to be lite snacks, but if you have suggestions on what you would like to see then please share with me. My apologies for the challenge at getting to breakfast among the many students in...

Reviewed 1 week ago

the rooms are nice and we slept well. The breakfast was decent, but gets boring after a few days. My main disappointment was that the atrium/common area feels cold and dead, which surprised me for an Embassy Suites. Also the internet was spotty. blackout curtains are perfect and bed is nice so we slept well.

Review collected in partnership with Embassy Suites Hotels
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Thank Matt R
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your experience. I am so glad that you had a good night's sleep. With all that is offered at the breakfast, I had not heard it described as boring before. January is typically a slower time so there are less people enjoying the breakfast. I invite you to come in April when the atrium is packed...

Howell, New Jersey
Reviewed 1 week ago

Typical Embassy Suites with rooms centered about open atrium. So one does hear a lot of noise from other guests. The hotel is also facing US 1 so there can be traffic noise. It was still a very nice experience. My Hilton Diamond status was acknowledged at check-in and check-out and staff was cordial and friendly. Suite was adequate for...

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Helpful?
Thank Kevin K
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. While we do not get many noise complaints from the outside or the atrium, I am sorry you were disturbed. We love to welcome our Diamond Members and I am glad you were warmly welcomed. The front desk team will be proud to read your comment. The elevators are fast moving and with three...

Washougal, United States
Reviewed 1 week ago

This was a GREAT experience. Embassy Suites NEVER lets me down. The staff and facility were TOP NOTCH. I hope to visit this location, again, when I am in the area. THANKS for making my stay OUTSTANDING.

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1Thank scottkP211FX
Morton, Pennsylvania
Reviewed 1 week ago

So warm and friendly. ..perfect for families touring DC . Mall only 5 minutes away. Food and great shopping. Also easy to use metro taking you right to the heart of museums. One train and you are there.

Review collected in partnership with Embassy Suites Hotels
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1Thank Marian K
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. We do welcome a lot of families coming to enjoy all that the Washington DC area offers. We are fortunate to be located so close to the Metro and a four level shopping mall. Thank you again for your review and for staying with us. We hope to welcome you back soon. As always, I...

wallingford, United States
Reviewed 1 week ago

We have stayed here on multiple occasions and found the accommodations to be very clean and comfortable. The hotel staff is extremely friendly and courteous going out of their way to assist guests. Have enjoyed dining in the restaurant whose staff is also friendly and courteous. The complimentary breakfast is of good quality with a wide selection of breakfast items....

Review collected in partnership with Embassy Suites Hotels
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1Thank Gina F
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. We always enjoy welcoming back a familiar face and it is rewarding when someone has such a great experience that he/she chooses to return. Your comment on the staff is appreciated. They work hard to offer this impression to all of our guests. The kitchen staff will be thrilled to read that you enjoy...

Reviewed 1 week ago via mobile

Room is in need of updating...Simple repairs/fixes have not been addressed in the room (see pics (rm 514)). On a positive note all hotel staff have been courteous and helpful. I am a Hilton honors member but will select a different Hilton brand hotel for all future stays in the DC area.

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Thank Haven W
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. I appreciate your recommendation for a room update and have shared this with our ownership. However, the simple repairs is something we should have done prior to your arrival and I am sorry we did not. Your comment on the team is appreciated. Thank you again for your review and for staying with us....

Dayton
Reviewed 2 weeks ago

Paid for a monument view room - not a monument in site from the room window. The only monument was a picture on the wall. Complained to the front desk, but a replacement room was not available. Was told that I did not pay for the premium monument view room, so a complete view of the monuments would not be...

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Thank douglascH2571DI
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. I am so sorry that we were unable to offer you a view room as reserved. This should have been discussed with you at check in and not left for you to find out upon entering the suite. Once again, I am sorry. Thank you again for your review. We hope to welcome you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. All of our guests can enjoy complimentary full breakfast buffet and the evening reception. This offers a fantastic value to our guests as these amenities would add approximately $30++ per person at other area hotels. ... more   less 

Additional Information about Embassy Suites by Hilton Crystal City - National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $176 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Crystal City - National Airport 3.5*
Number of rooms: 267
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, HotelsforEveryone and Priceline so you can book your Embassy Suites by Hilton Crystal City - National Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites
Hotel Style:
#11 Green Hotel in Arlington
#12 Family Hotel in Arlington
#12 Business Hotel in Arlington
#15 Romantic Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Crystal City - National Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Crystal City - National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If traffic noise bothers you, take room on west side. East side faces US 1.”
 of 5 bubbles kevink650, 16 Jan 2017 | Read review
“I would not bother with a monument view room as the Washington monument is so far away it is not much of a view.”
 of 5 bubbles RobinCarr, 8 Jan 2017 | Read review
“Ask for a newly done room with TVs that work.”
 of 5 bubbles DouglasB834, 15 Dec 2016 | Read review
“Good luck!”
 of 5 bubbles jofu2016, 7 Dec 2016 | Read review
“Book another hotel.”
 of 5 bubbles NJGal2014, 26 Nov 2016 | Read review
5 of 5
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