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DoubleTree by Hilton - Washington DC - Crystal City

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2,684 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Showing 2,596: English reviews
Wichita, Kansas
Reviewed 9 February 2016

I stayed here on a recent trip because I had an early morning flight, and the rate was extraordinary. The hotel is fine. The rooms are good and the staff is pleasant. If you do not have a car, it's not incredibly convenient. A (free) shuttle is necessary to reach Metro. But for the price, a tourist could put up...

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Thank WorldTraveler4500
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. The rates fluctuate depending on the demand in the area. Typically weekdays are more expensive than weekends. It is nice to read that you took advantage of a good rate offering. I am glad you enjoyed your room and found the staff to be pleasant. Many of our guests do not have cars and...

DCA, United States
Reviewed 2 February 2016

Price - No leisure people stay here, i guess. pretty much business use, then it is OK not me paying. The Hotel Stuff quality? Lets think it is nice Motel. then i felt... OK. The front desk women was nice person I guess, but smile or welcoming attitude is nothing hard for them to give customer, but this hotel was...

Review collected in partnership with DoubleTree by Hilton
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Thank Yuichi N
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. Actually, we have quite a bit of leisure travelers, especially on the weekends & during the summer. At those times on many nights we have many more leisure travelers than business travelers. While I am glad you found the hotel to be nice, I am very sorry we failed to welcome you warmly with...

alexandria, Chile
Reviewed 1 February 2016

The hotel in a great locution convenient fort Myer, and the Penagon. The. staff was professional, helpful as always, a special Thanks go's out to the following people. Cecilia, Yonas, Shelia, Betty, Lauren,Ivan, Shantia ,Vanassa., Mohammad from housekeeping, yaw, abdoul and Anwar Engneering

Review collected in partnership with DoubleTree by Hilton
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Thank Yolander R
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. We are fortunate to be in a location that is convenient to so many popular destinations. I sincerely appreciate you recognizing these employees by name so we can properly thank them for their efforts. I am so proud of the staff for how hard they worked and the attitudes they displayed during the 2016...

Charlotte, North Carolina
Reviewed 1 February 2016 via mobile

I travel for business, recently booked at this hotel for a series of meetings. The hotel is fine, my room was clean and comfortable and service was generally good and friendly. This was the strange: returning one evening just after dusk, I found a new iPhone on the side walk outside of the hotel. Located the owner through her phone...

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Thank SoFudie
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. We appreciate you choosing to use our hotel for a series of meetings. I am glad that you found your hotel room to be clean and that the service met your expectations. While we do require an id prior to releasing any found items, it is strange that Sheila would not give her name; especially...

New Orleans
Reviewed 30 January 2016

Thank you to Cecilia who was a great help to me during a blizzard. I had overnighted an envelope of prescription meds to my daughter who was staying at the hotel for the March for Life Rally in DC. Unfortunately the blizzard was on the way, therefore the envelope did not make it to hotel before my daughter had to...

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Thank debmacNewOrleans
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. We are very lucky to have Cecilia on our team as she consistently looks for ways to do whatever she can to make a positive impact on our guests. While I am sorry that the blizzard disrupted your daughter's stay, I am so glad that Cecilia was able to locate the package and return...

Lynchburg, Virginia
Reviewed 29 January 2016 via mobile

I was thoroughly impressed with our experience at this hotel. At check in, James was very pleasant and attentive, and he went above and beyond to ensure that all of our requests were met. The room that he selected for us was a beautiful King Suite, complete with a wet bar, a meeting/dining table, a sitting area, a luxurious bathroom,...

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1Thank Katilynn S
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. It is always an honor to get a rave review from a fellow hotelier as the majority of us come in with a different perspective than a typical guest. I appreciate you mentioning James so we can thank him for his efforts to make a positive impact on your stay. James will absolutely be...

panama city
Reviewed 28 January 2016 via mobile

We recently were in D.C. for the March For Life and we stayed here. Even during the blizzard and being snowed in the staff all went above and beyond for our group. The hospitality was amazing! Would always recommend this lovely hotel!

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Thank nrf1211
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. Wow, we are honored to top your list of hotels! The staff worked so hard during the blizzard and despite working long hours they were amazing. I appreciate you recognizing their efforts and I know they will too. Thank you again for your review and for your recommendation. We hope to welcome you back...

Bhubaneswar
Reviewed 28 January 2016

The Reception Lobby may be bustling with people, but the rooms are quiet and restfull. The sleep quality is excellent. The Breakfast buffet is sumptuous. You need to make prior reservation for using the revolving bar/ restaurant. Enjoyed the stay.

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Thank R N P
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. The lobby is quite popular due to the ample seating and spacious feel. Many of our guests really enjoy meeting up there rather than their sleeping rooms to relax and catch up. I am glad you found your room to be peaceful and enjoyed a nice night's sleep. The kitchen and restaurant staff will...

Reviewed 28 January 2016 via mobile

I checked in to the Doubletree hotel on Jan 22 - Jan 27, to be cautious for my health because of Jonas (the 2016 Blizzard) which was predicted to be rough. Upon check in, the front desk clerk informed me the package I purchased was for Self parking but since I was a Gold member she would waived my fee....

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Thank Jonathan F
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing such a detailed review. I am sorry you had such a different experience than just about every other guest that stayed with us during the blizzard. The staff received rave reviews and the challenges our guests experienced were minimal. It is so rare for so many challenges to happen to one guests and I truly am...

Panama City, Florida
Reviewed 27 January 2016

I recently attended the March for Life in Washington DC with our church youth group. Our hotel was the Doubletree in Crystal City. The staff there was very friendly and accommodating. When we realized we would be snowed in all the staff went the extra mile to do whatever they could to accommodate our group and make our unexpected time...

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Thank redtwin1968
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. The blizzard sure made it difficult for those that came in to attend the march. We had many staff member volunteer to stay over during the blizzard and I am so proud of them for the efforts they displayed that weekend. You are correct that they worked long hours and were away from their...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Dr, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: $178 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
33 questions
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Columbus, Ohio
10 months ago
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2 months ago
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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Choose a DC view room on a higher floor.”
DebbieJ144, 21 Apr 2017 | Read review
“We upgraded our view room to a view room suite. The extra space and 2nd tv were very nice.”
alanmR8887GJ, 8 Apr 2017 | Read review
“The eighth floor in the south tower was quiet on weekdays but not during the weekends!”
DoverJungleboy, 3 Apr 2017 | Read review
“North Tower - City View”
CharlesC918, 30 Mar 2017 | Read review
“Wi-if is free if you enroll in the Hilton Honors Club. Self-parking fee is $30 nightly. There is 12-hour metered parking on the street.”
churchmusiclover, 19 Mar 2017 | Read review
5 of 5