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DoubleTree by Hilton - Washington DC - Crystal City

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2,616 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Showing 2,530: English reviews
Tallahassee, Florida
Reviewed 29 March 2016

As a seasoned mtg planner, I was extremely impressed with my experience at the DoubleTree property. We anticipated 450 ppl for a 4 day conf and had 850 ppl onsite. The hotel was innovative and resourceful. They worked within our budget. Onsite they were available and beyond helpful with last minute changes.

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1Thank Colleen M
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. The banquets and events team works hard to offer each meeting planner the same impression that you have. We are fortunate to have 34,000 sq ft of meeting space and try to offer each group a fantastic experience. It is nice to know that your function was so popular that the attendance nearly doubled...

Reviewed 29 March 2016

almost every staff member is friendly / helpful. They exactly know what is expected of them and are very knowledgeable about every aspect of hotel. The skydome restaurant is a unique experience but the food quality needs drastic improvement. We ordered hot chicken lolipop and it was anything but hot (neither temperature wise not taste wise)

Review collected in partnership with DoubleTree by Hilton
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Thank makarandv2016
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. It is rewarding to read that staff had such a positive impact on your stay. The team works hard to give each guest the same impression that you had. While it is nice to read you enjoyed the uniqueness of the Skydome, I am sorry the food quality let you down. I hope you...

Reviewed 29 March 2016 via mobile

We had a great stay for the long WE. The hotel was perfect good location and very comfortable. The welcome cookies are amazing, staff is friendly :) Metro station and shoping at walking distance was great! The stratosphere is also pretty cool Loved it!

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Thank Anne S
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. We have many guests that visit us to enjoy the Cherry Blossom season and I am glad that you found our location to be a perfect place to stay while taking in the sites. I appreciate your comment on the staff and it is nice to read that you enjoyed the Skydome. I agree...

Reviewed 29 March 2016 via mobile

We just completed a 4 night stay at the Doubletree. We were looking for something inside the beltway that was near the Metro and didn't kill us with parking. It is not a swanky luxury location if that is what you are looking for. It is pretty sterile but had all the needs we were looking for. Great proximity to...

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1Thank WNYbonnie
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am glad we fit your needs and that you had a pleasant stay experience. We are fortunate to be located close to the Metro station as that makes getting into DC so simple. Our view rooms are our most popular, so please be sure to reserve this room type if it is something you...

Orwell, Ohio
Reviewed 29 March 2016

My husband and I stayed at this hotel for five days with our three children (7, 5, and 3). It could not have been a better stay. Upon check-in, we were offered a complimentary upgrade to a suite, which was great for our family and included a mini fridge and microwave with lots of space for the kids. The suite...

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Thank Kara H
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. It is nice to read that you had such a great stay experience. The suite is most definitely more spacious and I am sure that was helpful for a five day stay with five people. The pool is quite popular with the kids and I am glad your enjoyed it so much. I appreciate...

Reviewed 28 March 2016

So I was a little timid about the hotel after reading other reviews prior to booking, but I booked anyway because it was a GREAT rate. $149/night with breakfast buffet for my family of 5. We sugar stayed in the North tower and had a corner room, which is much large, and had a sleeper sofa. Room was very neat...

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Thank Shakara F
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. Wow, you did get a great deal and I am glad it was tempting enough to have you book with us so you could experience the Doubletree by Hilton Washington DC - Crystal City. It is nice to read that you enjoyed your room accommodations and I am sure the housekeeping team will be thrilled...

Myrtle Beach, South Carolina
Reviewed 27 March 2016

Overall a great value and nice hotel. It was great for our family as it was close to the national mall. Nice clean rooms and great service in valet series of car. We had a great time staying there with no issues in room and in food by the market.

Review collected in partnership with DoubleTree by Hilton
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Thank chiloon c
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Dori FamiliantThank you for writing a review. I am glad you had a great stay experience. We are fortunate to be in a location that allows so many families enjoy our hotel as a "home base" while touring Washington DC. The housekeeping and valet departments will be thrilled to read your comments. Thank you again for the review and for...

Houston
Reviewed 26 March 2016

The hotel was quiet, had nice decor and comfortable pillows. I appreciated the refrigerator, the safe for valuables, the creamer for coffee in the room, and the nice bright lighting in the shower and the room. Definitely use the free shuttle to Reagan airport. On the downside, it would be nice to have a free breakfast like other types of...

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Thank loves2garden
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. It is nice to read that you had an enjoyable stay and that the room accommodations exceeded your expectations. The shuttle does add quite a convenience for our guests who travel to/from the airport. Actually, we do offer room packages that include breakfast; be sure to look into these should you return. Thank you...

Lake Villa, Illinois
Reviewed 25 March 2016

No one was very nice. They weren't rude but not overly helpful either. The pool opens at 5 PM Monday-Friday. What? No one told us that and that information isn't published anywhere, I would've chosen a different hotel if I knew that. Get to the pool, attendant arrives 10 minutes late, after the kids have been in the pool for...

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Thank Michele F
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. I am so sorry that we failed to offer you a warm welcome or offer the top customer service that we strive to deliver. Actually, the pool hours are posted on the website. In Arlington, VA, a public pool must have a lifeguard. The pool gets so little use Mon - Fri prior to...

Pittsburgh, Pennsylvania
Reviewed 25 March 2016

Check in staff was very friendly; my room was okay but I hated the small bathroom (north tower) and asked for another room. I was given a junior suite in the south tower which had no view but was much nicer.There is a large open lobby with bar and restaurant on same floor. Food was very good in this restaurant...

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Thank aealex
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. I appreciate you mentioning the friendliness of the check in staff. We are fortunate to have many different room types and each offers different attributes that are important to most guests. I am glad the room change met your needs. Many of our guests comment on how much they enjoy the wide open lobby...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: $165 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
32 questions
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Columbus, Ohio
8 months ago
Jacksonville, Florida
Easton, Maryland
16 days ago
Arlington, Virginia
11 months ago

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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