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BEST WESTERN Pentagon Hotel - Reagan Airport

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BEST WESTERN Pentagon Hotel - Reagan Airport
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988 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pentagon Hotel - Reagan Airport
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Showing 919: English reviews
Knoxville, Tennessee
Reviewed 30 June 2015 via mobile

At the time we were booking this was the only hotel available for the dates we were visiting DC. At check in, we were presented with a welcome gift and after checking in, we decided it was a Good Choice for the price we paid. There was a Single Cup Keurig machine. Also, as a Best Western Rewards member, we...

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Helpful?
Thank DiscJocke
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I'm so glad that we were able to WOW you! Sometimes it's the little things that make a guests stay memorable. I hope that you will choose our hotel on your next visit to the area. Thank you for posting the photos, especially of the "reserved parking" sign. Our Best Western guests deserve special recognition.

Troy, United States
Reviewed 25 June 2015

Was a nice clean hotel..breakfast was incredible. Shuttle to the Metro super convenient very nice stay!!!!!!!! Free breakfast was better than most restaurants which was a very pleasant surprise and HUGE money saver!

Review collected in partnership with Best Western
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1Thank Colleen L
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your remarks regarding our breakfast buffet. We have recently added new items and are now featuring a rotational menu, so that each morning there are fresh, new options for our guests. It's like a different buffet each day! I will share your comments with our team. We always welcome hearing from our guests perspective. Thank you for...

Charlotte Nc
Reviewed 25 June 2015

This BW Hotel is in process of upgrading furnishings and decor. Our room had not yet been refurbished; but, the room was very clean, all amenities were accessible and functional (loved the Keurig) and the present decor was unobjectionable. One of us (out of two) complained "the mattress was too soft"- these were being replaced room by room. Otherwise, we...

Review collected in partnership with Best Western
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Thank SEUSAtraveler
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review and for noticing that we are continually improving our product. We appreciate your comments regarding our amenities which we feel offer added value to our guests. We are looking forward to your return visit.

Enterprise, Alabama
Reviewed 23 June 2015

We stayed 3 days at this hotel. The breakfast is good, the rooms are clean and large for 4 people. The shuttle to the mall is really handy. the hotel is somewhat close to the Pentagon. The staff is nice and helpful.

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Helpful?
Thank KarinaFreire
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your complimentary review. I always share our guests comments with our team and both positive and negative comments inspire us to try harder. I'm pleased that you enjoyed our large rooms, hot breakfast buffet, shuttle service and proximity to local attractions. We hope to see you again soon!

Eureka
Reviewed 23 June 2015

The location is good for getting to right off the interstate. Hotel seems a bit run down and needs some updating. Shuttle service to the Pentagon City Mall is a plus and probably the biggest plus over all . Breakfast was fine the first day, then you could plainly see that the sausage patties was reheated to hockey pucks for...

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Helpful?
Thank Deborah D
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review of your recent stay with us. We appreciate hearing from our guests. I am very surprised to hear that you didn't enjoy our breakfast buffet. We have recently updated our selections and offer different hot items each morning. I can guarantee that nothing was reheated from the previous day, but perhaps we accidentally overcooked some...

Washington DC, District of Columbia
Reviewed 23 June 2015

I chose this hotel because it was $200/night less than DC hotels. The free shuttle to the Metro and Reagan Airport, plus free breakfast each morning really made the trip and my jet lag easy to deal with. I felt safe, even when using the small gym room at night. It's not fancy, but it was comfortable and I have...

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1Thank Shelley M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review. I am glad that you were able to enjoy our hot breakfast buffet, shuttle service and fitness room while visiting us. We look forward to welcoming you back soon!

Diamond Bar, California
Reviewed 21 June 2015

A nice hotel. The location is not near the center but there is shuttle bus drop off and pick up.The room is bigger but in my room, two lights didn't work.We can hear the voice in the next door and the sound of water in the toilet the whole night. The staff are nice.

Review collected in partnership with Best Western
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Thank samantha224
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I'm sorry that the lights didn't seem to work in your room. Several of the lights in each room are controlled by a switch near the entrance door that is sometimes overlooked. This switch controls the power to several outlets where the lights may be plugged in. I'm glad that you enjoyed your stay and...

Marysville, Washington
Reviewed 21 June 2015

A mixed bag of pleasure and displeasure during my stay here. The front desk was helpful, the wheelchair ramp into the desk was deadly. You cannot have ruts on a wheelchair ramp. Especially the only ramp to the front desk. Moving forward the front wheels drop into a hole and lock up throwing the occupant forward towards the cement. Please...

Review collected in partnership with Best Western
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Thank lggilmore
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for bringing your concerns regarding the entrance to the lobby and front desk to our attention. We will certainly address this as we refinish the access ramps during our exterior updates. I am sorry that our pool hours were not convenient to your schedule. Perhaps we can consider having our pool company extend the hours. It is always...

Boca Raton, United States
Reviewed 20 June 2015

We selected this hotel due to its location near Washington DC, but it fell way short of our expectations and was the main reason for us checking out a day early. This hotel was in poor shape and caused our family to cut our vacation short. It is very noisy here as it is close to the airport and airforce...

Review collected in partnership with Best Western
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Thank Dennis R
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. While many of our guests like our proximity to Reagan Airport, I can understand that doesn't suit the needs of every guest. We are in the process of updating our hotel and welcome you to come back after our work is completed!

Saint Louis, Missouri
Reviewed 18 June 2015

Excellent value for money I chose this because of the location and the price - 8 minutes by car from Reagan airport- with a shuttle to Reagan and the metro No frills and the bathroom could have done with updating but there was free internet, free parking, large rooms, pool, excellent breakfast and friendly helpful staff.

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1Thank Heather M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your excellent review. I'm so glad you found value in our great location and amenities! We take great pride in providing our guests with an exceptional experience at a reasonable price, all minutes from the sights of Washington DC! Please come back and see us on your next trip to the area.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 

Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 S Glebe Rd, Arlington, VA 22206-2576
Region: United States > Virginia > Arlington
Price Range: $165 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and other travellers.
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Questions? Get answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just stairs to the 2nd floor and a fair walk if you're not close to them. We picked a 1st floor.”
maryw95, 22 Apr 2017 | Read review
“second floor away from roads for quiet”
geeLongIsland_NY, 26 Oct 2016 | Read review
“They all seemed equally nice.”
David-Travels2, 18 Oct 2016 | Read review
“Choose a main floor room as there is no elevator.”
JPMMJM, 11 Oct 2016 | Read review
“rooms 236-268 or 301-336 for quieter rooms (street or freeway noise)”
, 7 Oct 2016 | Read review
5 of 5