We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crystal Gateway Marriott

Booking.comUSD 112*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Crystal Gateway Marriott
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,405 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crystal Gateway Marriott
See the most recent reviews
Showing 1,358: English reviews
Stafford, Virginia
Reviewed 2 August 2015

Prior to moving to the area, this was my favorite place to stay in the metro-DC area. One stop from Reagan National on the Metro, three stops from the District. You can walk from the Metro station to the hotel through the Crystal City underground shops and never be exposed to the weather! The beds are great, the rooms are...

 Report
Helpful?
1Thank ALocksley
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear ALocksley, Thank you for your business, and for taking the time to post your review. I am happy that you enjoyed our convenient location, and the comfort of our rooms. You are right, we’ve had significant turnover at the front desk, I am sorry you have felt somewhat negatively impacted by this; some of our most seasoned associates have...

Arlington, Virginia
Reviewed 31 July 2015

This hotel will always receive my praise. When my parents came to visit, my mom fell and broke her hip and had to go to the hospital. My parents were supposed to leave the next day, but with her in the hospital, they obviously couldn’t do so. I called the Crystal Gateway Marriott and asked if I could extend my...

 Report
Helpful?
2Thank kprantil
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear kprantil, We appreciate you taking the time to post your review. We hope your mom is feeling better. Your kind remarks go a long way towards bolstering the pride our associates have in taking care of our guests. We will be happy to share and celebrate your comments with the rest of the team at the hotel! We look...

Reviewed 31 July 2015

This hotel is conveniently located one subway stop from Regan National Airport and has inside access from the subway station to the hotel. There are many shops adjacent to the hotel as well as some national brands (e.g. Dunkin Donuts, Starbucks, Morton's The Steak House). We were checked in by a very friendly and helpful person, Ana Crina, who made...

 Report
Helpful?
1Thank Paul B
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Paul B, Thank you for staying and for your great review. We are delighted to hear you enjoyed your stay with us - especially for mentioning our staff service! We will be happy to share your kind remarks with Cesar and Ana; it will be our pleasure to recognize them internally for their outstanding service. We look forward to...

Darien, Illinois
Reviewed 30 July 2015

I was only for one night at the hotel. This hotel has an excellent location with respect to the DC airport and it is right on the blue and yellow metro lines. That makes it very convenient. The checkin was quick and smooth. However, the hotel was deficient in service in several other areas. Most notably, the Executive Lounge during...

 Report
Helpful?
Thank amir r
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear amir r, Thank you for providing feedback on your recent stay with us. We strive to exceed our guest’s expectations, and I am very sorry to read that we failed to do so in your case. Rest assured the items you pointed out will be shared and addressed with the appropriate team to avoid similar situations from occurring in...

Richmond, Virginia
Reviewed 30 July 2015 via mobile

We stay here for a short vacation. This hotel location is perfect. You won't need a car at all since the hotel is connected to the metro yellow and blue line. The tunnel door close at wee hours, but who will need the tunnel when the metro not running anyway. Location of this property is a walking distance to shops,...

 Report
Helpful?
Thank deb-5584
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear deb-5584, Thank you for your visit and for your post. We are delighted to read that you enjoyed your stay with us, and we look forward to welcoming you back soon!

Garner, North Carolina, United States
Reviewed 28 July 2015

Caught late on Sunday in DC looking for dinner and happened upon the Crystal City Marriott Atrium. Cesar was exceptional. He was fun and attentive. Drinks arrived very promptly and good food for some tired sight-seers on our way back on the Metro. Genuinely appreciative of our visit, I will certainly stay at this Marriott on our next DC stay...

 Report
Helpful?
1Thank PAyscue
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear PAyscue, Thank you for your business and for your great post. We shared and celebrated your kind remarks with Cesar and the rest of the team at the hotel – thank you for letting us know or your experience! Please think of us the next time you are in the area, we’d love to host your stay!

Springfield, IL
Reviewed 26 July 2015

Stayed here after booking at an extremely great third party price. I would have stayed at double or triple the price I got. Customer service was great. Parking was a bit high, but expected for such a metro area. Room was not exceptional, but it was clean and the beds were very comfortable. Property a block from the Metro and...

 Report
Helpful?
Thank JKincentralIL
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear JKincentralIL, Thank you so much for your stay, special thanks for the review. I am happy to read that you enjoyed the comfort of our rooms, location, especially our customer service. We look forward to another opportunity to welcome you back, and please extend our thanks to your son for his service to our country! Kind remarks, Maimy Castellanos

New Jersey
Reviewed 23 July 2015 via mobile

The hotel is clean and convenient to the Metro and shopping. However, the staff was unhelpful and often unfriendly. We had several issues during our three night stay. First, it took them 20 minutes to fix an issue with getting linked to the Internet. This made my husband late for an online work meeting. They also failed to let us...

 Report
Helpful?
Thank Jazica
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Jazica, Thank you for taking the time to share your feedback regarding your recent stay with us. I am very sorry to read that you did not have a wonderful stay at our hotel. On behalf of our staff and the hotel, I wish to convey our sincerest apologies. I have shared and addressed your concerns with the appropriate...

Charlottesville, Virginia
Reviewed 22 July 2015

Review collected in partnership with Amoma.com
 Report
Helpful?
Thank dennisbP1346GH
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

NC
Reviewed 19 July 2015

We visited Arlington in June, 2015 to take in a Washington Nationals game (metro stop: Navy Yard.) We decided to stay at the Crystal Gateway Marriott after comparing prices and room packages. We chose the baseball package at this hotel which included a $25 Visa gift card, free parking (a definite plus in DC where parking prices are crazy expensive),...

 Report
Helpful?
Thank SpringdaleGirl
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear SpringdaleGirl, Thank you for your review! We appreciate your business and your feedback. I am glad to hear your stay was comfortable. You are right our connected walkway to the shops, restaurants, and Metro station is definitely a plus. Thank you for your kind remarks regarding Teresa, she does a wonderful job and we will recognize her internally for...

356 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (298)
Viewed
Room/Suite (113)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (33)
Viewed
Dining (19)
Viewed
Bathroom (25)
Viewed
View from Room (25)
Viewed
Business Centre/Function Rooms (3)
Viewed
1:51
Videos (1)
Viewed
Other (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (9)
Viewed
Business Centre/Function Rooms (14)
Viewed
Dining (4)
Viewed
Pool/Beach Area (2)
Viewed
Other (12)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Arlington hotels
0.1 km away
The Westin Crystal City
The Westin Crystal City
#11 of 51 in Arlington
1,149 reviews
0.3 km away
Hampton Inn & Suites Reagan National Airport
0.3 km away
Crystal City Marriott at Reagan National Airport
Show Prices
Show Prices
Show Prices
0.3 km away
Embassy Suites by Hilton Crystal City - National Airport
0.8 km away
Residence Inn Arlington Pentagon City
0.8 km away
The Ritz-Carlton, Pentagon City
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 

Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Hwy, Arlington, VA 22202-3555
Region: United States > Virginia > Arlington
Price Range: $192 - $660 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Gateway Marriott 4*
Number of rooms: 697
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, Cancelon, Priceline, Evoline ltd, getaroom.com, HotelsClick and HRS so you can book your Crystal Gateway Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott
Hotel Style:
#4 Romantic Hotel in Arlington
#4 Luxury Hotel in Arlington
#11 Family Hotel in Arlington
#13 Business Hotel in Arlington
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crystal Gateway Marriott staff and other travellers.
26 questions
Ask a question

See all questions (26)

Questions? Get answers from Crystal Gateway Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose concierge level rooms. Access to M club is worth the extra cost”
B2263VXjoes, 16 May 2017 | Read review
“Location and easy to get to. Friendly staff.”
robs813, 1 May 2017 | Read review
“higher floor room that is further off the street is a bit quieter. West side rooms face away from the airport”
1969usmc1988, 28 Apr 2017 | Read review
“I was on the 6th floor at one of the ends of the hallway and I had zero noise issues.”
lauriew78, 21 Apr 2017 | Read review
“The rooms are well-buffered from noise, and the climate control was barely audible.”
RichardK715, 11 Apr 2017 | Read review
5 of 5
Booking.com
USD 112* /night
View Deal
CancelonUSD 307
Hotels.comUSD 113
TravelocityUSD 113
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates