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Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
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849 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal City Marriott at Reagan National Airport
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Showing 817: English reviews
Louisville, Kentucky
Reviewed 25 December 2014

I spent the night at this property while en route to vacation in Iceland. The location from National Airport was convenient and the hotel staff was very helpful in helping me satisfy my craving for an easy walk to find Chinese food! I would definitely stay at this location again. Deborah at the front desk was exceptionally friendly and helpful...

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Helpful?
1Thank Todd40223
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Todd40223, What a pleasure it is to have read this wonderful review and I am so happy to learn that you enjoyed your time in our hotel. And in addition, thank you for the wonderful comment about Deborah as she is certainly someone that displays the hospitality and focus on service that we strive for at this hotel. Thank you...

United States
Reviewed 20 December 2014

The hotel is connected underground to the Metro. It is a 5 minute walk although there are some stairs up and down. The lobby, lounge, gym and pool are all pretty good. However, the rooms need some improvement. Got upgraded to a "larger room" (junior suite). The room is nicely sized. The bathroom is renovated and nice but a little...

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2Thank Want2GoHome
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Thank you for staying with us Want2GoHome and I am sorry to read that everything was not brilliant. And while I am happy to read that you enjoyed your stay overall, I am sorry that the room was not up to your expectations. In fact, I can tell you that while we are hoping to begin the process of our...

Petaluma, CA
Reviewed 19 December 2014

Nice, helpful and attentive staff throughout the hotel. Convenient to DCA Airport, N.VA and D.C. Smaller lobby, bar and restaurant than most Marriott's but that can be an advantage for those who want less traffic, noise and more intimacy. The rooms are standard Marriott with good bedding, bathroom amenities, etc.

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Helpful?
1Thank Dennyinsf
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

What a pleasure it is to have read that you enjoyed your stay, our hotel and especially our service Dennyinsf. Yes, we are smaller compared to some other hotels but we really think that it gives us an advantage as we truly strive to connect with our guests and provide just the brilliant experience they are expecting. Thank you again...

Pittsburgh
Reviewed 18 December 2014 via mobile

Great hotel! Convenient access to Metro. The beds were very comfortable and the rooms very clean! My son loved the pool and the lounge concierge floor was very nice. We are looking forward to staying here again this summer!

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Helpful?
1Thank Pittsburghgal32
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Thank you so much Pittsburghgal32 for choosing to stay with us recently and for taking the time to share your wonderful feedback. In fact, reading that you enjoyed the room, our location and that your son loved our pool was great and I am so happy to learn that you will be returning to stay with us. Thank you again...

Englewood, Colorado
Reviewed 18 December 2014

very nice staff, clean rooms, great location and easy metro access. The beds and pillows were all very comfortable. I did not like the doors, the doors slam shut and are very loud so whenever anyone's goods in and out of their rooms, you will know it. The bathrooms are also a little cramped and they need to update the...

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Helpful?
1Thank Flygirl_1350
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good morning Flygirl_1350, I am so happy to read that you enjoyed our hotel and especially our staff and their service. A clean hotel with great service is exactly what we aim for and I am happy to read that you experienced that. I am also sorry however that there were slamming doors that disturbed you. In fact, I will...

San Antonio, Texas
Reviewed 16 December 2014

i am usually put in 3 or 4 star hotels by my company on business travel, not sure of this hotels star ranking, but the customer service was Platinum. Lakeysha started it before i even arrived, and Corky completed the great service even after i checked out. On my arrival day , I called from the airport to ask for...

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Helpful?
3Thank Alvaro G
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon Alvaro G, Thank you, thank you and thank you again. Your review of our hotel and certainly of our staff was wonderful to read as service is something we truly focus on here at the Crystal City Marriott. In fact, your comments about Lakeysha, Felisha and Corky are great and they will all be recognized for how they...

St. Louis, MO
Reviewed 13 December 2014

OK...maybe this place isn't a Ritz or JW, but it's where I feel most at home in the Marriott chain. I travel here often as my office is across the street - but it's the staff that keeps me coming back as there are other nice hotels in the area. First off, Malik and Felisha always recognize me by name...

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Helpful?
1Thank FoxTravels51
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

On behalf of all of us here at the Crystal City Marriott, thank you very much FoxTravels51 for choosing our hotel and sharing your comments. As you know from staying with us, we focus on providing brilliant service and a brilliant stay for our guests and I am so happy to read that you experience that when you are here....

Gilbert, Arizona
Reviewed 7 December 2014

Stayed here for a quick overnight stay. Awesome staff and well kept facility. Rooms are well appointed and very large. I was amazed at the amount of space in the bathroom. Especially since there was only one sink. Overall, excellent.D

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1Thank Joe L
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon Joe L, Although it was a quick stay, I am very happy to read that it was a great one. We truly appreciate that you were with us and I am so pleased that you enjoyed our rooms and especially our staff. Thank you again and please come back and see us soon.

Denver
Reviewed 6 December 2014 via mobile

Stayed last week for business. As with prior visits, the service is first class. Great safe location with underground metro access (no need to go outside in bad weather or late at night). Manager Corky and the wonderful staff make sure guest needs are taken care of promptly and with a warm, personal touch (for example, allowing me to celebrate...

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Helpful?
1Thank MileHighCty
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Welcome back MileHighCty and thank you for your great comments. Reading that you continue to enjoy our hotel is wonderful and I am so happy to read how Corky impacted your stay and even assisted your colleague. We certainly appreciate you returning to stay with us and hope that we can continue to be your hotel of choice in the...

Florida, Massachusetts
Reviewed 5 December 2014

Had a business trip and found the room to be comfortable and a very nice accommodation staff. Food and beverages and meeting facilities were good. Even had Sprite zero and Diet Sierra Mist. Nice to see alternatives to Diet Coke where one can get diet soda without caffeine. Thanks. But the WiFi in the rooms never worked. Couldn't get to...

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Helpful?
Thank Steve S
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon Steve S, Thank you for choosing our hotel for your recent stay and I am happy to read that you found your room to be comfortable, our staff to be accommodating and our food and beverages to be good. Also, I am pleased to let you know that we have begun the process of upgrading our guestroom wifi...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 

Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: $144 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott
Hotel Style:
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crystal City Marriott at Reagan National Airport staff and other travellers.
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Questions? Get answers from Crystal City Marriott at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for highway view”
 of 5 bubbles Kalalia, 4 Jan 2017 | Read review
“Higher rooms are quieter and get a room near the elevator”
  • Dresser and Work Space
  • Bathroom Sink
  • Bedroom
  • Bedroom
  • Shower and Tub
 of 5 bubbles Dionges1, 27 Dec 2016 | Read review
“10 floor had a great view”
 of 5 bubbles saphoto1, 3 Dec 2016 | Read review
“know the name before you go for the airport shuttle, lots of Marriotts close-by”
 of 5 bubbles dfbjumps, 28 Nov 2016 | Read review
“The higher the floor the better the view. We had a 9th floor suite which was quiet.”
 of 5 bubbles tomasd510, 14 Oct 2016 | Read review
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