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Courtyard Alexandria Pentagon South

CourtyardUSD 195*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 195*
USD 195*
USD 196*
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Courtyard Alexandria Pentagon South
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424 Reviews from our TripAdvisor Community

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Showing 420: English reviews
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Greensburg, Pennsylvania
Reviewed yesterday NEW

I've been staying at this hotel practically every week for the past 6 months. The best part by far has been the staff. After a while they start to feel like family. People like Manna at the Bistro take great care of me, as do the people at the front desk. The location is great for my project work and...

Thank Joe P
New York City, New York
Reviewed 2 days ago NEWvia mobile

Stayed here for business and the rooms are old, dark and a little musty. For the rate I paid I could have stayed at a Ritz Carlton. Would recommend looking elsewhere for a lower rate and newer room. Close to Alexandria businesses, however.

Thank Brandon F
HHGBGM, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Brandon F, Thank you for your feedback. I am sorry to hear that you did not feel that you received the value you were expecting. Our rates are typical for the Alexandria area, but we will review your comments to see what we can do differently in the future. Best regards.

Berkley, Michigan
Reviewed 18 April 2017

We were in town over the holiday weekend visiting family. This hotel was within 5 minutes of their house in Alexandria, and was just a 5-15 minute drive from downtown DC. The staff was very friendly. And they were accommodating when we arrived around 3am, which was several hours before check-in, and allowed us to get into the room.The buffet...

Thank myrickbrian
Toronto, Canada
Reviewed 16 April 2017

This hotel is quite a interesting route from the highway to get to. Little over above average accommodation.Rooms are OK, but need updating. No safe deposit boxes or safes in the rooms. The staff is however great, from the front desk to all other staff, polite and helpful. Breakfast included, quite nice, buffet style, good selection. We would probably take...

Thank Miles334
HHGBGM, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Miles334, Thank you for your feedback. I am pleased to hear that the staff and breakfast offerings were to your liking despite your displeasure regarding our location here in the West End section of Alexandria. We certainly hope that you will stay with us again in the future. Sincerely.

Right Here
Reviewed 12 April 2017

Hotel staff was very very supportive. The room had no microwave and we had packed food for our vegetarian parents. The hotel provided us with a microwave to use. The room had stained carpet, damaged bath tub with dents and painting stripped all over. $21 per day parking was the craziest part of all !!

Thank rajbhanu
HHGBGM, General Manager at Courtyard Alexandria Pentagon South, responded to this review

rajbhanu, Thank you for the feedback. We will review your comments to see where we went wrong in providing a comfortable stay. Thank you kindly.

Seal Beach, California
Reviewed 12 April 2017

The property is a bit old, but looks like it was recently renovated. If you have a room facing the parking garage, be prepared for traffic noise from the 395, car alarms going off and sirens. Also, it seems like it is under a flight path of helicopters that fly over pretty low. Other than that, it is pretty much...

Thank Cheapasian
HHGBGM, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Cheapasian, Thank you for your feedback. Please accept my apologies for what sounds like a less than ideal guest experience. Our hotel is in fact located conveniently off of I-395 and our proximity to the Pentagon does periodically result in some low flying helicopters, but generally the disruptions to our guests generally are kept to a minimum. I am pleased...

Billings, Montana
Reviewed 9 April 2017

This hotel is awkwardly located and not one you'd choose for a vacation, being adjacent to nothing more interesting than other hotels and a strip mall, but its shortcomings were made up for by a very friendly and accommodating staff. Standout was the free shuttle to the Metro stop, which was four miles away. Nice breakfast as included-in-price hotel breakfasts...

Thank EcoArtTraveler
HHGBGM, General Manager at Courtyard Alexandria Pentagon South, responded to this review

EcoArtTraveler, Thank you for the review. The team here works very hard each and everyday to ensure our guests are satisfied with services and amenities offered at our property, thus it is nice to see that they made a favorable impression on you. We hope that you will visit us again the next time your travels take you to the...

Greenwood, Missouri
Reviewed 6 April 2017 via mobile

I will retirn only if all hotels in the DC Metro area are booked. The only good experience was with the check in staff. All other staff behaved as if they didn't want to be there. If you havr any respiratory issues, stay away. The lobby smells like cigarrette. I startec having mild allergy symptoms, i thought it was the...

Thank epazo
HHGBGM, General Manager at Courtyard Alexandria Pentagon South, responded to this review

epazo, Thank you for your feedback. It is disappointing to hear that we were unable to meet your travel needs and we will review your comments to see where we went wrong. We pride ourselves on providing a memorable experience for all of our guests and we hope that you will consider giving us a another opportunity to do so....

Altanta, Georgia
Reviewed 29 March 2017

I was amazed that the hotel procedure was for guests to pull up out front of the hotel to check in before going to the garage. I arrived at 2pm for a Thursday - Saturday stay in March 2017. However, I wasn't amazed at how outdated and drab the hotel lobby was upon entering hotel. However, I was immediately greeted....

Thank kadickerson
Boston, Massachusetts
Reviewed 28 March 2017 via mobile

Stayed here for 2 days over the Superbowl weekend and had a great time. There's a lot of shops across the street, close to Old Town and the highway... It was a nice hotel to stay at for a few days. Staff was friendly and welcoming which is always a plus!

1Thank Steph L

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04/06/2017 05/06/2017
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  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard Alexandria Pentagon South is located in Alexandria, VA. Equipped with state-of-the-art technology equipment, indoor pool, and fitness center, versatile for business or leisure travel. The Courtyard Alexandria Pentagon South hotel also offers a free hotel shuttle service to and from Reagan National Airport, BRAC-133 (the Mark Center) and the Pentagon City Metro station. ... more   less 

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Ave, Alexandria, VA 22304-1304 (Formerly Sheraton Pentagon)
Region: United States > Virginia > Alexandria
Price Range: $160 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Alexandria Pentagon South staff and other travellers.
3 questions
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Buffalo, New York
1 month ago
San Francisco, California
over a year ago

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Questions? Get answers from Courtyard Alexandria Pentagon South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room that faces the parking garage”
Cheapasian, 11 Apr 2017 | Read review
“Can see the Washington Monument and capitol building if you're on the right side of the building and high enough up.”
EcoArtTraveler, 9 Apr 2017 | Read review
“Top floors are best and quieter. I prefer rooms facing market versus those facing the interstate.”
RoseM721, 10 Dec 2016 | Read review
“Be aware that a lot of young sports teams use this hotrel.”
gayee2013, 6 Nov 2016 | Read review
“Even numbered rooms are cooler”
williamrdavis2, 19 Oct 2016 | Read review
5 of 5
USD 195* /night
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Prices are for 1 room, 2 adults
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