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Crowne Plaza Hotel Old Town Alexandria

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663 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Showing 646: English reviews
ny, ny
Reviewed 7 October 2014

After American Airlines cancelled our flight out of Reagan back to JFK, we were given a voucher to stay at this hotel. We arrived at 11pm on a Sunday evening. We hadn't eaten. The disheveled desk clerk told us that there's a bar that serves food 3-4 blocks away. Took a pass. Got to the room, and crawled into bed....

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2Thank flatironnyc
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear flatironnyc, Thank you for your valued comment, we look forward to hearing from our guests on how we can make improvements. It is our goal to make sure all of our guests have an absolutely fantastic stay. We regret that in your experience with us we did not accomplish that goal. We apologize that you were not pleased in...

Swansea, United Kingdom
Reviewed 5 October 2014

We stayed here for two nights a part of an organised tour, the hotel is a lovely hotel spacious bedrooms, and in a nice area, it is walking distance to the little old town of Alexandria, with plenty of bars and resturants, and a lovely Harbour, and yet close enough to Washington DC As part of our tour, we went...

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Thank ann17_11
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear ann17_11, Thank you for your kind review of our hotel and it's services. We are happy to hear from our guest and what they have experienced with us. So glad to hear you had a wonderful stay with us, also in and around our area. We hope we will be your destination once again, we look forward to your...

Crestwood, Kentucky
Reviewed 26 September 2014

I stayed here for five days and had a very enjoyable experience. I ate breakfast each morning in the hotel restaurant and found the food hot, fresh, and tasty. My room, the Dolly Madison Suite, was outstanding. Registration and check out flowed smoothly. The reason I gave it 4 instead of 5 stars was due to poor internet connectivity, i.e....

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Thank Robert K
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Robert K, Thank you for the wonderful comments about your recent stay. We look forward to responses from our guest. It is our pleasure to have served you. We really appreciate your recognition of our staff and our hotel. We're sorry that we fell short for you as far as not having a good wireless connection. We are glad...

Ontario
Reviewed 24 September 2014 via mobile

Very convenient location that puts you within walking distance of the Potomac and parks. The breakfast was excellent, the room excellent and quiet. A good value for "the high rent" area. We will stay there again. Parking was extra which is why an imperfect rating.

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1Thank William W
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear William W, Thank you for the wonderful comments about your recent visit with us. We look forward to responses from our guest. We are glad you found the rooms, and the food to be commendable at a good value, and our location perfect for your itinerary. We are sorry that parking charges made your stay not pleasant as you...

CA
Reviewed 22 September 2014

I gave this hotel 3 stars because it is not a 5 star property . However for a hotel in this category, I would give it 5 stars. Check in/out were quick. Room 608 was clean. Did not have views. Room had mini fridge and microwave. The staff was friendly and helpful. There is no concierge . Hotel is within...

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Thank labguides
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear labguides, We do appreciate your comment and feedback on your recent stay with us. We're always ready to hear how we can better assist and serve our guest. It is our goal to make sure all of our guests have an absolutely fantastic stay. We are very happy to hear that our staff was helpful and friendly, and that...

Marietta, Georgia
Reviewed 22 September 2014

Located in Alexandria VA only a 10 minute ride via hotel shuttle from Reagan airport. In a combo residential/small business area one block from the Potomac and a short hotel shuttle ride to King St. Hotel staff friendly and efficient. The room was quite clean and well stocked. Very comfortable bed and excellent breakfast. Hotel supplied bicycle, helmet and lock...

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1Thank keepemflyin
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear keepemflyin, Thank you for your complimentary review of our hotel. We are happy that you were please with your accommodations, service and our location. It is our goal that each guest would have a great overall experience while staying with us. We're glad your get away was scenic, relaxing and enjoyable. It was our pleasure to serve you. Thank...

Bridlington, United Kingdom
Reviewed 21 September 2014

Stayed here on a tour of the east coast an excellent hotel in the delightful location of Old Alexandria. Staff were extremely friendly and helpful.Rooms large, spacious and bright with two really comfortable queen beds with hairdryer, fridge, ironing board, though no iron or safety deposit boxes - these are found at the main reception. A shuttle bus is available...

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1Thank stevejefferson
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear stevejefferson, Thank you for your complimentary review of our hotel. It is our goal that each guest would have a great overall experience while staying with us. We are glad you found the rooms to be spacious, our staff helpful, our service commendable, and our location perfect for your itinerary. Thank you for making us your choice hotel. It...

Richmond, Virginia
Reviewed 20 September 2014 via mobile

This is a reasonably priced and convenient hotel on the edge of Old Town. The staff goes out of their way to be friendly and helpful. There seem to be international travelers who really enjoy this hotel and it's easy access into DC and I witnessed all staff being patient and helpful to these visitors. The hotel is clean if...

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Thank smotley
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear smotley, Thank you for taking the time to share your experience with us. We are very happy to hear from our guest. Your experience is important to us. We strive towards the goal that each guest has a great overall experience. It is our pleasure to have served you. We really appreciate your recognition of our staff and our...

Connecticut
Reviewed 19 September 2014

This hotel was clean and friendly. The staff really shines here. Check in was pleasant, and the desk clerk was very helpful. She gave us directions, and made sure we knew how to get around the area. Clearly explained transportation and use of the shuttle and metro to see the sights in DC. Very pleasant to deal with. The free...

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Thank SteveL54
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear SteveL54, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are glad you found the rooms to be clean and comfortable, our staff pleasant and caring. We are happy you were...

Christchurch, New Zealand
Reviewed 18 September 2014

Situated about 8 small blocks from the main street we found this hotel very clean and well cared for and rooms spotless. They do have a shuttle service but found walking was easy and safe. Very good supermarket almost behind the children's playground opposite the hotel. Nice, friendly and professional staff.

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Thank JohnnyUK7
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear JohnnyUK7, Thank you for your complimentary review of our hotel. We are happy that you were please with your accommodations, service and our location. It is our goal that each guest would have a great overall experience that exceeded your expectations. It was our pleasure to serve you. Thank you for choosing us, and good to know you would...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 N Fairfax St, Alexandria, VA 22314-1501 (Formerly Radisson Old Town Alexandria)
Region: United States > Virginia > Alexandria
Price Range: $163 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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Questions & Answers

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Questions? Get answers from Crowne Plaza Hotel Old Town Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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