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Overall a pleasant stay with polite staff. Clean and quick check in.
The “Gastro pub” was a little disappointing in quality of the food but the staff was excellent
The only real concern I had was that the toilet valve kept getting stuck each time...More
Thank Adam D
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 15 March 2018
Dear Adam D,
We really appreciate your review of our property. We would like to apologize that you were did not enjoy the food and had issues with the restroom. We appreciate the feedback as we utilize this information to make improvements in the hotel....More
Experience was great. Checked in at 4am. Came from out of town. Staff was very friendly and efficient. Although 2 night stay because of late check in, was only charged parking for one day. Rooms were nice. Breakfast was delish. Plan on going back soon.More
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 14 March 2018
Thank you so much for your recent stay, we are so pleased you enjoyed your visit so much with us. It is nice to hear that the accommodation and breakfast made a great impression on you during your stay and with the food...More
This is an older hotel but it seems to have been remodeled within the past few years giving it plenty of modern appearances. Comfortable room with the nice Crowne Plaza amenities. Seemed to be a lot of internal noise. I stay in hotels a lot...More
Thank Matthew J
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 17 February 2018
Dear Matthew J,
Thank you for the choosing the Crowne Plaza Old Town Alexandria. We are happy to hear that your room was comfortable and you enjoyed the amenities. We are sorry to hear that the noise took away from your stay. We have been...More
Stayed here for business and had a good stay but nothing remarkable.
Ten minute ride to Washington National Airport on their free shuttle.
Outstanding gym for this size property. Spacious workout room with new equipment. Everything clean and in good working order.
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 13 February 2018
Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. Communication is a key ingredient in serving our guest. We...More
This hotel looks outdated from the exterior and isn’t right in the heart of things but will do. The rooms have been updated and the bed was quite comfy. Staff were friendly and the onsite bar/restaurant was great. Convention/meeting services were good. Good food and...More
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 7 February 2018
Thank you so much for taking the time to provide a review of our Hotel. I appreciate hearing that you enjoyed our friendly staff, the restaurant, and the banquet experience. It is good to hear that you had the opportunity to explore the...More
I believe there was a coffee maker, but I think it was a Keurig type for individual cups....No there is not a minibar in the room. There are vending machines and a little store, but outside of the hotel are stores and... More
I believe there was a coffee maker, but I think it was a Keurig type for individual cups....No there is not a minibar in the room. There are vending machines and a little store, but outside of the hotel are stores and restaurants that would sell bottles of water.