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The Westin Alexandria

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821 Reviews from our TripAdvisor Community

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Showing 803: English reviews
Fareham, United Kingdom
Reviewed 4 December 2016 via mobile

Only stayed one night but rooms very comfortable and quiet. Ideal place to recover following the trans-Atlantic flight and left me fully rested for a week of business in Washington. Location is also very convenient for DC and only a 30 min drive from Dulles.

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Helpful?
Thank Phil P
Toledo, Ohio
Reviewed 4 December 2016 via mobile

This hotel is in a nice location with some restaurants within walking distance. You can catch the free trolley a few blocks away to go to old town for more dining and shopping options. Rooms are decent size and comfortable. Rooms include a refrigerator. There is a nice restaurant in hotel that is hotel priced. Beds are very comfortable. Housekeeping...

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Thank SharonB231
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear SharonB, Thanks for staying with us recently. Needless to say, I was delighted to read your many positive comments concerning the room, our restaurant, our housekeeping and our location. I do hope we will have an opportunity to be of service again soon. Rich Casale General Manager

New York City, New York
Reviewed 21 November 2016

I stayed here for a work trip and enjoyed my stay. The rooms are spacious and well appointed. The bed is super comfortable and the restaurant downstairs makes a great breakfast! The staff were also friendly and helpful. I'd definitely stay here again if visiting the area.

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Thank GeorgT_82
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear GeorgT_82, Thanks for staying with us recently and for taking the time to share these comments. I was delighted to know that you enjoyed our service and accommodations and look forward to your return visit. Rich Casale General Manager

Reviewed 18 November 2016 via mobile

I was here for a conference. The room was very nice, comfortable, and clean. The hotel staff were very friendly and helpful. The conference area was nice and convenient. The hotel shuttle was very convenient. I would stay here again.

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Thank McMahanBucketList
New York City, New York
Reviewed 11 November 2016

The staff were very nice and professional. The room was clean, modern and comfortable. The trademark restaurant is on the 1st floor. It has a nice ambiance and the food was good. However, he menu doesn't offer many options.

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Thank RickandJackieC
Reviewed 4 November 2016 via mobile

The hotel room was nice, including the bedding. It's in a nice area. A nice walk to old town. We found small things were annoying. Our keys stopped working and we were both coerced (separately) to go back to the desk twice in a row. Each time the person at the front desk did not say a quick and easy...

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1Thank Eleni V
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Eleni, Thanks for staying with us and taking the time to share these comments. I realize the little things make a big difference and can appreciate your frustration with having the keys continue to fail you. Regardless of the reason, it appears we could have be more proactive in helping you solve the issue. My apologies. I hope that...

Atlanta, Georgia
Reviewed 31 October 2016

I stay at this hotel when I have a hearing the next day at the federal courthouse. The rooms are comfortable and have the usual outstanding Westin mattress, pillows and bathrooms. The area around the hotel is also very nice, and it's convenient to have a Starbucks behind the hotel. The two primary complaints I have about this hotel are...

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1Thank lllaroo
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear lllaroo, Thank you for staying with us and sharing these comments. I was disappointed to learn of the inconveniences you experienced this time in and offer my sincere apologies. There is no excuse for the poor service you experienced with room service housekeeping and upon check out. Clearly we have some opportunities to work on in these areas. It...

Boston, Massachusetts
Reviewed 29 October 2016

Our family had a very nice stay. The rooms were well appointed and immaculately clean. The staff was professional and helpful. The neighborhood is lovely and convenient to restaurants, shops, the sites.

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Thank Carol514
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Carol, Thanks for staying with us. So glad to read your comments and know that you enjoyed your stay, our staff and the neighborhood. Hope to welcome you back soon. Rich Casale General Manager

Johnston, Iowa
Reviewed 27 October 2016 via mobile

Despite some of the less stellar reviews, my experience was all good. Helpful/courteous staff, convenient location and very large / comfortable rooms. I did not have a car..of course, it is D.C. and parking is always a premium and will cost you. Far easier to walk, train, Uber or a combo of all. I love this historical part of the...

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Thank Dave C
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Dave C, Thank you for staying with us. I was delighted to see your comments concerning our staff and accommodations and glad to know that you had a nice experience. We look forward to seeing you again soon. Rich Casale General Manager

Wayne, Pennsylvania
Reviewed 25 October 2016

So, kids, you want to run your own hotel, but need tips on how to squeeze every dime out of your guests? Here are some ideas to consider, courtesy of the Westin chain: 1. When guests fall into your "brunch" trap, charge $15 for an egg-white omelet.But, make it out of the smallest eggs you can get your hands on....

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Helpful?
Thank John F
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear John, Thank you for staying with us recently. This feedback is much appreciated and I want to extend my apologies for how you were made to feel as a result of some of the items that your were charged for. The egg white omelet you mention is typically comprised of three eggs which is fairly standard and sizeable so...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more   less 

Additional Information about The Westin Alexandria

Address: 400 Courthouse Sq, Alexandria, VA 22314-5700
Region: United States > Virginia > Alexandria
Price Range: $193 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Alexandria 4*
Number of rooms: 319
Reservation Options:
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Also Known As:
Westin Alexandria Hotel Alexandria
Alexandria Westin
Hotel Style:
#4 Luxury Hotel in Alexandria
#10 Business Hotel in Alexandria
#18 Family Hotel in Alexandria
#18 Romantic Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Alexandria staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 822 was excellent”
 of 5 bubbles 162GREGM, 9 Feb 2017 | Read review
“I like the view of the courthouse”
  • pet allow
 of 5 bubbles CloverIsSweet, 1 Feb 2017 | Read review
“View of the Masonic temple is nice. Long hallways.”
 of 5 bubbles mahmeh, 16 Jan 2017 | Read review
“our room was on the 8th. floor no view”
 of 5 bubbles Sharoninflorida53, 9 Dec 2016 | Read review
“I was in room 505 and the view was spectacular.”
 of 5 bubbles RickandJackieC, 10 Nov 2016 | Read review
5 of 5