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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

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Traveller (16)
Room & Suite (6)
Dining (3)
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Overview
  • Excellent36%
  • Very good20%
  • Average14%
  • Poor11%
  • Terrible19%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (181)
There are newer reviews for Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
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All reviewsaffordable place to stayonly stayed one nightmisaelmetrokitchenettelaundryconveniencewashington
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31 - 35 of 175 reviews
Reviewed 26 June 2017

Do not bring your wife or small children here. It's a dirty truck stop. Don't get me wrong, I can enjoy a good, clean truck stop, but this hotel is a dirty one. It probably was a nice place in the past, and might be...More

Thank mchristophertodd
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 27 June 2017

We are disappointed to read your feedback and apologize for your less than stellar stay. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. Rest assured that we take these reviews seriously and then fine-tune our...More

Reviewed 12 June 2017

Last minute booking. Was a little high priced but accommodations were good. Only stayed one night and would stay there again if we needed to. Probably would not be our first choice if it was extended stay!More

Review collected in partnership with Extended Stay
Thank KelPaton
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 13 June 2017

Kel, thank you for being our guest at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. We are glad you had a pleasant stay with us and our facilities were to your satisfaction. We appreciate your feedback and look forward to seeing...More

Reviewed 8 June 2017

LET ME FIRST SAY THAT THE STAFF WAS NICE. HOWEVER, I had 2 separate rooms during my stay because the stench was so bad that i begged to be moved. The second room was slightly less smoky but the smell of the carpet was twice...More

1  Thank vivalaparis
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 9 June 2017

We sincerely apologize for problems with your room and the inconvenience caused by moving to a new one after your arrival. Our rooms are subjected to strict standards of cleanliness, and what you described is not acceptable, or normal at our hotel. We have shared...More

Reviewed 7 June 2017

I made reservation for Non Smoking Suite but they gave me smoking room. The room smell so bad, felt it was like a tobacco storage than a bed room. I challenged the front office lady to give me the room that I booked but she...More

1  Thank lovely m
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 8 June 2017

Thank you for choosing to stay with us on your trip to the area. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we...More

Reviewed 6 June 2017

My girlfriend and I stayed at the hotel while visiting her brother. On arrival, we noticed a very musty smell in our room. We also noticed the bedsheets were dirty with hair and what appeared to be ink. The bathroom fan did not run at...More

Review collected in partnership with Extended Stay
1  Thank travisk355
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 7 June 2017

Please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 108 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 108 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (16)
Room & Suite (6)
Dining (3)
Questions & Answers
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Stephanie J
29 January 2017|
Answer
Response from Sheila P | Reviewed this property |
I'm not sure if there is a shuttle to the Metro; possibly the airport. And we asked for non smoking. The best way to get your questions answers is to call the hotel directly. Good luck. We enjoyed our stay.
0
Votes
janasueperry
23 June 2016|
AnswerShow all 2 answers
Response from HangryDude | Reviewed this property |
Yes. My set of items was in the kitchenette.
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Votes
Pam M
30 March 2016|
Answer
Response from John C | Reviewed this property |
I was recently a guest at the Alexandria Extended Stay. I don't know if there is a shuttle provided by the hotel, but there are two Metro stations nearby--one in either direction, each about a 5 minute drive, with public... More
0
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Room Tips
"Check room over before accepting it."
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"Never stay here.. worst rooms and service"
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"Avoid this hotel."
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"Another hotel chain."
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