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Room was decent in size and quality of the atmosphere. I experienced a problem and politely asked for it to be addressed multiple times to no avail. I was promised relief by a supervisor and she never followed up. It became clear that she was...More
Thank Mr. Keith J
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 11 May 2017
Thank you for your feedback. It is certainly disappointing to hear about your experience as we truly take pride in our guest service efforts. I have shared your comments with our entire staff to ensure our focus remains on exceptional service. We hope you will...More
When we went to hotel , No staff was there to attend us. After wait for a while one cleaner came and he was not able to speak english properly , nor he understood. We somehow managed and he gave us room. When we entered...More
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 27 March 2017
I am so sorry you encountered cleanliness issues with your room. It is very unusual for our Front Desk team to be unresponsive to the needs of a guest when made aware of an issue, and our housekeeping staff delivers outstanding service. We sincerely apologize...More
We have just checked out today and I'm sorry to say we were very disappointed with our three night stay.
Please don't be fooled by the "Breakfast Included" con that is added to their guest information. It's a joke. Bad bitter coffee and a measly...More
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 23 March 2017
Thank you for evaluating your stay. I am very sorry our breakfast offering and facilities were not to your satisfaction. I have shared your review with my respective team members. However, please feel free to reach out our Front Desk for further clarification about your...More
The staff were great and friendly, unfortunately the non smoking room stank of cigarette smoke so would not stay here again. Also there was only sweetened coffee mate for the morning coffee. Not very healthy!More
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 18 March 2017
Thank you for being our guest and for sharing your feedback. We are sorry for the inconvenience you experienced due to the smoke smell in your room. We have strict policies where we prohibit smoking in some areas, so I appreciate you bringing this to...More
We arrived at the hotel after driving for around 11 hours. They did let us check in a couple of hours early, which we were grateful for. When we got into the room first impressions were good - the room was very clean, but the...More
Thank Alison O
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded 22 January 2017
I am sorry we failed to meet your expectations and hope you will accept my apology for what transpired. We truly care about each guest that enters through our doors. I hope you will give us another chance to prove we are committed to providing...More
USD 87 - USD 143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Homestead Washington Dc - Alexandria Hotel Alexandria
I'm not sure if there is a shuttle to the Metro; possibly the airport. And we asked for non smoking. The best way to get your questions answers is to call the hotel directly. Good luck. We enjoyed our stay.
I was recently a guest at the Alexandria Extended Stay. I don't know if there is a shuttle provided by the hotel, but there are two Metro stations nearby--one in either direction, each about a 5 minute drive, with public... More
I was recently a guest at the Alexandria Extended Stay. I don't know if there is a shuttle provided by the hotel, but there are two Metro stations nearby--one in either direction, each about a 5 minute drive, with public parking available (for a fee).