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Extended Stay America - Washington, D.C. - Alexandria - Landmark

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Extended Stay America - Washington, D.C. - Alexandria - Landmark
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106 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Alexandria - Landmark
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Showing 104: English reviews
Locust Grove, Virginia
Reviewed 5 February 2016

This was a bad experience, the clerk had a heated argument with a customer while I stood there. I felt unsafe. The young man claimed someone stole $500 from him and he wanted to go into the mans room. The clerk said no and he didn't care if it was a million he couldn't let him in someone elses room...

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Helpful?
Thank Susan M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. Please know that guest safety is our first priority, and I will be taking steps to ensure that each guest has a comfortable stay. I will also retrain our front desk...

Westport
Reviewed 14 November 2015 via mobile

The staff was extremely rude had no idea about anything going on, the beds were extremely uncomfortable. .. the hotel smelled like weed the air conditioning unit was so loud it wasn't even worth it to have it on, the towels were really hard and it was definitely not worth the money spent.

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Thank Laura P
Arrington, Virginia
Reviewed 4 November 2015 via mobile

The rooms are perfect the customer service by far best among all customer service. Salema, Bachir and AKI Have The Best Service EVER. Rooms are very clean staff is 5ge best. Location is the key. Room service is ubove the rest

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Thank T S
Berlin
Reviewed 7 September 2015

OK, it's a two-star hotel and you get what you pay for. But such a disappointment. From the incompetent and lengthy check-in and assignment to a room that was already occupied to the long wait for the miserable free "breakfast" to be replenished, this was an unhappy experience. The room I eventually landed in was darkly decorated and unpleasant. Thankfully...

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Helpful?
Thank Szymanowski
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that it took a long time to check you in and that you were not satisfied with the room appearance. Your comments were reviewed by the staff, and we will coach our team and...

Reviewed 21 August 2015

Located in a quiet area across from I95, Strayer University and Cameron Run Regional Park, which by the way, is too expensive and not worth it; it needs to be cleaned. I digress, ESA was kewl, wish they had sidewalks in the parking area instead of having to walk in the dirt. Bed and pillow; comfortable. Continental breakfast available from...

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1Thank Shear B
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

The staff and I read your review, and would like to thank you for writing such great comments about our hotel. I’m glad that we were able to accommodate your needs with our convenient location. I’m thrilled we were able to provide you with a home away from home experience. Thank you again for your kind words. The staff and...

Reviewed 11 August 2015 via mobile

Clean room. Wonderful customer service. My stay was short but it serves the purpose. Thank you Kidi and Mr. Zerbruk, the hotel manager who greeted us with great smile. I was looking how to get to DC with a metro and Kidi gave me a print out driving direction with out hesitation. Thank you all.

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Thank Eshetu M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your...

Alexandria, Virginia
Reviewed 4 August 2015 via mobile

I arrived at the this hotel late night.The hotel clerk helped us to chicken quickly we lOVED the room. Near by shooping center and bunch of restaurant. I will definetely stay here, if my future trip brings me to the area.

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Thank Atsibha M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about the hotel and our location to nearby restaurants and convenient stores. I am glad to read that you were pleased with the service you received by associate as well. Thank you again for choosing Extended Stay America. We hope to see...

Concord, New Hampshire
Reviewed 29 June 2015

This is not a 4 star hotel, this is a short/long term residence hotel. I have stayed in similar type locations in the past and this location is pretty good. There were some down sides and they were, mold on the ice cube tray and along the molding in the freezer but I didn't use it so it really wasn't...

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Thank GuardianTiger
Reviewed 24 June 2015 via mobile

Booked this room for 3 nights and 4 days! Staff was very unpleasant and unprofessional! My bed sheets were dirty, the room smelled and I found a used comdum rapper next to the double bed my 8yr old son was sleeping in! I informed a housekeeper since no management was available and she laughed.I will never stay at this hotel...

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Thank Wowitshorrible2015
Reviewed 4 June 2015

Thank you to Kidi and also Zerbruk!! Your staff has been absolutely amazing to work with! Friendly, helpful and a great place to stay!!! I would recommend this hotel to everyone! The hotel is nice, clean and the staff was wonderful! We had a large group and many changes and they went out of their way to help us! We...

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Helpful?
Thank Missy C
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am so happy that you enjoyed our friendly staff and your clean room during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Alexandria - Landmark

Address: 205 North Breckinridge Place, Alexandria, VA 22312
Region: United States > Virginia > Alexandria
Price Range: $123 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Alexandria - Landmark 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay America Alexandria Hotel Alexandria
Alexandria Extended Stay
Extended Stay Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Washington, D.C. - Alexandria - Landmark staff and other travellers.
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Questions? Get answers from Extended Stay America - Washington, D.C. - Alexandria - Landmark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only way is to check in and find out. Staff sure knows which room is good and bad.”
 of 5 bubbles James_Bond_Not_Not_7, 20 Aug 2016 | Read review
“Be polite & courteous to the staff”
 of 5 bubbles michaelmL2264CC, 3 Aug 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles jimmaryPortland, 22 Mar 2016 | Read review
“Hotel is located in a quiet area, room given sb fine.”
 of 5 bubbles shearb2015, 21 Aug 2015 | Read review
“Great place to stay!”
 of 5 bubbles 134missyc, 3 Jun 2015 | Read review
5 of 5