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Extended Stay America - Washington, D.C. - Alexandria - Landmark

125 reviews
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Traveller (19)
Room & Suite (17)
Dining (2)
Overview
  • Excellent26%
  • Very good13%
  • Average21%
  • Poor6%
  • Terrible34%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)Write a Review
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11 - 15 of 123 reviews
Reviewed 12 July 2017

The guest who checked in after me got his room first. Not the worst issue. The elevator and 2nd floor smelled like weed. Not the worst issue The room smelled like mildew/mold. The bathroom looked like someone took a wet rag with blue cleaning solution...More

Review collected in partnership with Extended Stay
Thank olivemantupars
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 15 July 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 10 July 2017

very low low low quality. disgusting pillows and pillowcases. the place stinks. the room was still dirty when I walked into it. I left 5 minutes later and went to the counter for a refund. the guy helping me instead charged me again because these...More

Thank Mandi E
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 11 July 2017

Mandi, we strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We...More

Reviewed 9 July 2017

I came into this hotel blind. I needed a place to stay that night and couldn't find anywhere else that was close to the apartment I would be moving into the next day. It was nice and quiet but smelled like needed all new carpets,...More

Review collected in partnership with Extended Stay
Thank Rbriggs1287
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 9 July 2017

We are sorry for the unpleasant smell you encountered during your stay. We work hard to provide a clean and comfortable environment, and we're sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve...More

Reviewed 4 July 2017

I had an excellent stay the staff was courteous and very well trained the rooms were clean and spotless of any odors or defects and the view was beautiful. I enjoyed how the grocery store the post office and Kentucky Fried Chicken we're right around...More

Review collected in partnership with Extended Stay
Thank leroyl452
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 5 July 2017

Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Washington, D.C. - Alexandria – Landmark. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We enjoyed...More

Reviewed 9 June 2017

Do not stay at extended stay America, spend another $50 per day and get a quality, safe , and clean rooms somewhere else, this location should be red tag and completely inspect and repair to meet the federal hotel standardsMore

Review collected in partnership with Extended Stay
Thank Eddie G
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 10 June 2017

Eddie, thank you for staying with us during your recent visit to this area. We appreciate your review and hope you will accept our apologies for our shortcomings while you were here. We hope you will give us another chance to provide you with exceptional...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 86 - USD 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 86 - USD 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (19)
Room & Suite (17)
Dining (2)
Questions & Answers
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Gylmarie12
17 March 2017|
AnswerShow all 3 answers
Response from Urban1026 | Reviewed this property |
I think it is free but not really sure.
0
Votes
Room Tips
"Bad check-in experience, dirty room, and has bedbugs"
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"Free wifi was unable to load web pages, they offer an upgrade to a faster services but I did not do the..."
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"Only way is to check in and find out. Staff sure knows which room is good and bad."
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"Be polite & courteous to the staff"
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