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Wonderful hotel, lovely modern rooms, close to many restaurants, good gym facilities, great conference venue, very friendly staff. Can't fault anything except far from the city centre but bus stop is nearby and only $1.25 to get into town.
This was overall a good hotel and I would stay again. There were some quirks but I'll focus on good 1st: immaculately clean, great pillows and comfortable bed. Very accommodating and helpful staff at entrance. Wonderful location near shops and restaurants. Less positive: no door...More
My son attended an event hosted at this hotel. Whilst trying to find a parking spot, we were approached by a very angry and rude attendant who yelled at us about the lot being full and that we should use the parking garage. I understand...More
Response from Brian L, Front Office Manager at Renaissance Austin HotelResponded 4 January 2017
We're very sorry to hear about the experience you and your son had with parking. We will review this with our staff - you're absolutely right that this was not a good first impression and we want to make sure each interaction a guest has...More
Big hotel with nice inner plaza and ideal for conferences. Rooms are spacious but unfortunately the walls are very thin. I would have given it four stars if it was not for the person in the room next to me who was having a meeting...More
1 Thank John B
Response from Mike K, Manager at Renaissance Austin HotelResponded 1 January 2017
Thank you for taking the time to provide your feedback. We are sorry to hear that you were woken by a neighboring guest. If your travels bring us back to Austin, we hope you will consider the Renaissance Austin for a future stay. If...More
I stayed here because the downtown hotel hosting the conference I attended was full. Front desk, valet, and room service were all excellent. The coffee shop in the atrium was great. For me --and this may not apply to you --I unfortunately had the sense...More
Response from Jennifer F | Property representative |
Hi SunLover, we do have a shuttle at the Renaissance Austin that will gladly take you anywhere you need in a 5-mile radius and is available on a first come first serve basis. We look forward to welcoming you to Austin!