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Crowne Plaza Austin

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#28 of 197 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
Crowne Plaza Austin
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1,138 Reviews from our TripAdvisor Community

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Showing 1,131: English reviews
Reviewed 4 weeks ago

We visited Austin during the coldest weekend we've had all winter. The thermostat in our room never got above 67. The halls and lobby were cold enough to require a coat for comfort. On the positive side: Our room was clean, roomy and quiet. The hotel staff is very friendly and helpful. The food at the hotel grill is tasty....

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Helpful?
Thank Melinda B
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your candid comments. I can assure you we take your review seriously and we are continually working on ways to make our hotel the best. We hope you will visit us again. Randy Brunnemann General Manager

Salado, Texas
Reviewed 4 weeks ago

My business travel takes me to Austin frequently. Jana Ibarra, Government Sales Manager always accommodates myself and my staff when we need meeting space for large groups and private rooms for smaller meetings. The staff is always accommodating and makes you feel comfortable and special. Miquel in food service is on top of things. Kristine on the concierge level always...

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Thank davidgutierrez31
Reviewed 4 weeks ago via mobile

Roy was a great help. He offered to carry things in for us. He brought new keys when mine quit working. He let us know when he would be back the next day in case we needed help again. He also gave us directions to the nearest store.

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Thank Christina A
Nacogdoches, Texas
Reviewed 4 weeks ago via mobile

Great Hotel location is very conveniently located. Sydney and Tori are the friendliest and out going employees They are the best. They will take carry of your need from beverages to food. Great service Great food Great place to hang out.

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Thank amarillotruck
Reviewed 5 weeks ago

Being away from home is always hard but with team members like Wanda in the club you feel right at home. Thank you Wanda for your help! She was able to help in procuring the space needed for a quick meeting and was so pleasant and helpful

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Helpful?
Thank Richard R
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review. I always appreciate it when our associates are recognized. Wanda is exceptional and she continually strives to provide top flight service. I'm pleased you enjoyed you time with us. I hope you will continue to choose the Crowne Plaza Hotel whenever you're in Austin. Randy Brunnemann General Manager

Denver, CO
Reviewed 5 weeks ago via mobile

They started construction around 9 AM and kept pounding for hours. Super annoying. Then the front desk lied about it saying they were only on lower floors and waited till 10; both not true. So if they are still working when you come, just skip it.

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Helpful?
Thank ColoradoFoodLover
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you so much for your comments in regards to your stay. We are sorry that our services were not what you expected. We take great pride in meeting all our guests expectations and we hope that you will consider us for your next visit to Austin so we can better meet your expectations. Randy Brunnemann General Manager

Denton, Texas
Reviewed 23 January 2017 via mobile

The nicest people and very helpful. Front desk made a copy for me with no charge and gave me coffee from the restaurant too. Rooms were very large and super clean . Frig, but no MW. Super nice hot tub and pool. Great place to go sit and have a drink and smoke. Breakfast buffet had an omelet station which...

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Thank roadwarriorxxx
Scottsdale, United States
Reviewed 23 January 2017

The Crowne Plaza Austin is located in proximity to downtown Austin and the airport, with direct access to I-35 and 290. It has been our hotel of choice for a number of years and every stay has been productive, comfortable and enjoyable. The hotel restaurant has great food and beverage selections and there are also a number of other restaurants...

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Thank Gary W
Richardson, Texas
Reviewed 18 January 2017

I recently had to visit Austin on business and stayed at the Crowne Plaza hotel. I enjoyed the facilities, the room, room service, as well as its location to nearby restaurants. However, the one moment that stuck with me regarding the staff at the hotel had to do with my plans to leave Austin a day early because my work...

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Thank F3067QXgeorgej
New York City, New York
Reviewed 11 January 2017

This guy is one of many bright spots in this hotel. So friendly and helpful. He was extremely helpful at checkin with info and again the next morning. I stay a several hotels each month. I wish everyone was as friendly and kind as this guy. Thanks Roy!

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Helpful?
Thank Wesley Y

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 North IH 35, Austin, TX 78752
Region: United States > Texas > Austin
Price Range: $147 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Crowne Plaza Austin Texas
Hotel Style:
#13 Best Value Hotel in Austin
#15 Business Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
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Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor is very quite”
 of 5 bubbles ittybity, 24 Feb 2017 | Read review
“clean rooms and hotel”
 of 5 bubbles harolddoraflenoy, 4 Feb 2017 | Read review
“the rooms on the side of the highways can be a little noisy if you don't have the a/c fan on.”
 of 5 bubbles 651wesleyy, 11 Jan 2017 | Read review
“I have stayed here but once so I don't have a clue.”
 of 5 bubbles Arnold_Ziffel, 12 Nov 2016 | Read review
“executive floor”
 of 5 bubbles lcicilese, 7 Nov 2016 | Read review
5 of 5