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Crowne Plaza Austin

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#29 of 197 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
Crowne Plaza Austin
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1,150 Reviews from our TripAdvisor Community

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Showing 1,143: English reviews
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Reviewed 2 days ago NEW

We came in for a night visiting family at a nearby hospital. We happened to come on a busy weekend and all of the non smoking double queen rooms were booked. Lexi took the time to show us a few smoking double queen rooms to see if they could possibly work. We found one that barely smelled like smoke and...

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Thank Makeli S
Windermere, Florida
Reviewed 2 days ago NEW

Great for the price. The rooms are a little bit older but well kept and clean.I like the location to places to eat. Staff is outstanding! Hats of to Lexi for outstanding service! I came here for work and was unsure if i was going to be here for 1 or 2 days. Lexi and the staff worked with me...

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Thank Rick M
Tracy, California
Reviewed 2 days ago NEW

Terence, our van driver from the airport to the hotel, was very informative! He knew about the area the hotel was located in and could tell us not only what the hotel had to offer but also where to eat, shop, find entertainment, etc. in the surrounding area. And, that the hotel van could take us to places within a...

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Thank donnaweberfa
Atlanta, Georgia
Reviewed 5 days ago NEW

We chose this location to avoid the SXSW madness (the week before the actual start) and to have easier driving access to the University and surrounding housing. It sufficed on these two points. I didn't really have any lofty expectations with this hotel but it managed to significantly disappoint nonetheless. Also, I typically try to avoid being too critical but...

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Thank WorldAdventurer_7
Brisbane, Australia
Reviewed 6 days ago NEW

I couldn't be happier with my stay at the Crowne Plaza Austin. I was here for the entirety of the SXSW conference. The rooms are comfortable and the service is exceptional. I was able to get a shuttle bus to the train station most mornings, which helped with transport costs going downtown everyday.

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Thank rickster2017
Reviewed 1 week ago via mobile

Visited this location for sxsw, great hospitality. Clean rooms, great service! Wanda was especially a very nice woman and helpful. Breakfast was delicious pool was pretty decent also. All in all a good stay here!

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Thank Will B
Reviewed 2 weeks ago via mobile

Loved my good mornings on the 7th floor with Wanda. Nice room. Lovely staff. The kitchen is top notch. Bartender was friendly. Hot tub well maintained. Will come again. Microwaves on request. Gym larger than most.

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Thank Jennifer W
Frederick, Maryland
Reviewed 3 weeks ago via mobile

Hotel staff was super friendly and welcoming. We arrived late so the kitchen was closed. They had already prepared sandwiches for us in case we were hungry! That's excellent customer service!!! Lots of places to shop and eat. Hotel offers to drive you to pretty much any of the areas.

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Thank Marcella1966
Fort Worth, Texas
Reviewed 3 weeks ago via mobile

Must start with the good. Wanda, the hostess for the executive room in the mornings, was 5 ++++!! She is beyond friendly and helpful, a of sunshine!! The shuttle driver, Lee, was also, very friendly and so so nice!! He walked us to our room just to make sure our key worked after we had trouble with it. The room...

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Helpful?
Thank Lisa B
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review. I always appreciate it when our associates are recognized. They continually strive to provide top flight service and I'm pleased you enjoyed you time with us. I hope you will continue to choose the Crowne Plaza Hotel whenever you're in Austin. Sincerely, Randy Brunnemann General Manager

Reviewed 3 weeks ago via mobile

Bed needed repairing, shelf in closet struggled the whole clothing, only one ball were there should've been three. Chain lock on door broke replacement just screwed in above it. Hot tub full of tree leaves, the Crowne Plaza has lost its crown. Taking Crowne plaza off my list of hotels to stay at.

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1Thank Brad S
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the concerns you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Randy Brunnemann General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 N Interstate 35, Austin, TX 78752-3801
Region: United States > Texas > Austin
Price Range: $168 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Crowne Plaza Austin Texas
Hotel Style:
#15 Business Hotel in Austin
#16 Best Value Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good rooms a little bit older but very clean”
 of 5 bubbles C6773TDrickm, 24 Mar 2017 | Read review
“Ground floors have access to the hotel grounds and patio furniture directly outside the room.”
 of 5 bubbles melodiec504, 28 Feb 2017 | Read review
“7th floor is very quite”
 of 5 bubbles ittybity, 24 Feb 2017 | Read review
“clean rooms and hotel”
 of 5 bubbles harolddoraflenoy, 4 Feb 2017 | Read review
“the rooms on the side of the highways can be a little noisy if you don't have the a/c fan on.”
 of 5 bubbles 651wesleyy, 11 Jan 2017 | Read review
5 of 5