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Omni Austin Hotel Downtown

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#37 of 197 Hotels in Austin
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Omni Austin Hotel Downtown
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2,494 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Austin Hotel Downtown
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Showing 2,460: English reviews
New York City, New York
Reviewed 25 January 2016

I had not a good experience there. The building is an angle with two wings of construction; the suites and rooms are in front of the offices wing so… the view is disgusting. I spent 4 nights. The last one was a Saturday and there was a wedding party in the lobby. Between 7 pm and 12 am the band...

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Helpful?
Thank RaquelitaNYC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for taking time to share your positive and constructive feedback. We are very sorry that you did not find your accommodations comfortable. In addition, we extend our apologies for your discomfort as a result of the event taking place in our Atrium. Please know that your experience certainly does not represent our customary service, and we hope you...

Nashville
Reviewed 23 January 2016

I stayed here for three nights for a conference. As a plat select guest member, check-in as usual at Omni was quick. Room was ready early. I greatly appreciated that after an early morning flight. Spacious suite. The club level is oddly configured in a kind of upper hallway of sorts. Not very spacious at all. But they did have...

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Helpful?
Thank Tracy S
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We truly appreciate your patronage as a Platinum level Select Guest member. Your feedback is valuable to us, and we appreciate your positive and constructive feedback. Please accept our apologies for the unacceptable lapse in service from our engineering team. We thank you for reporting the issue, and we will certainly investigate the noise you reported.

London, United Kingdom
Reviewed 22 January 2016

The Omni Hotel in downtown Austin, was a great place to stay. The staff went out of their way more than any other hotel I have stayed at, to make sure our stay was good. First class service provided by very friendly staff.

Review collected in partnership with Omni Hotels & Resorts
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Thank Giles S
Austin Downtown, United States
Reviewed 22 January 2016

Nice décor and good location. However the shower was cold, iron didn't work, unhelpful staff not what you expect given the room rate. Have stayed in other Omni's and have been happy so this one was a surprise.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Robert F
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for reporting the issues with the water temperature and iron in your guestroom. We will certainly rectify these issues. Please accept our apologies for the less than customary customer service you received. We hope you will give us another opportunity in the future to provide you with an exemplary stay.

St Paul, MN, United States
Reviewed 22 January 2016

A four star hotel. Excellent accommodations and service. The Staff is well trained and extremely courteous and helpful. The hotel is right downtown so everything you may need is at the hotel or nearby. We have stayed several times and never have been disappointed.

Review collected in partnership with Omni Hotels & Resorts
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Thank Eileen M
Chicago, Illinois
Reviewed 21 January 2016

Very comfortable two night stay for business. The hotel is quiet and the staff is always present and extremely attentive both in person and via email (they check on you during your stay via email, which is nice). I was working most of the trip and didn't use any amenities at all, but the bed was very comfortable and the...

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Thank Michael M
Burkburnett, United States
Reviewed 20 January 2016

I water temp took over five minutes to heat up on the 13th floor. This was an everyday thing. Other than the water temp problems I was very satisfied with my stay. Overall it was very good, and the staff were very friendly.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Donna M
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We appreciate your patronage and truly apologize for the hot water system delays during your stay. Thank you for your feedback.

Kempner, United States
Reviewed 18 January 2016

Beautiful room and equally impressive hotel with massive lobby! We were contacted before our stay and the hotel staff assisted us with our requests. Everything was ready when we arrived! This place was just fun and the staff was great! It is located 2 blocks from sixth street and was convenient to everything downtown.

Review collected in partnership with Omni Hotels & Resorts
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Thank John K
San Antonio, Texas
Reviewed 17 January 2016

We were in Austin for an event at the Paramount Theater. I had initially chosen a hotel a little closer to the venue, but looking at the Omni, they offered better room types than the other hotel. We travelled with a slightly larger group than one room could comfortably sleep. In selecting two rooms, I had asked that they be...

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Helpful?
Thank Michael D
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We are pleased to learn that our rooms coordinator provided you with noteworthy service, and we sincerely appreciate your bringing this to our attention. Our associate will receive special recognition to acknowledge your compliments, and we think you are very special for mentioning them. Thank you again for the positive review.

Houston, United States
Reviewed 17 January 2016

Never a complaint with this hotel. They are so accommodating. It is a convenient location. Very friendly staff and no request is too small or too difficult for them. I will continue to stay at this hotel when I am in Austin as long as this level of service continues.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Susan L

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: $282 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Cheap Tickets, Priceline and Jetsetter so you can book your Omni Austin Hotel Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Austin Hotel Downtown Texas
Austin Omni
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Omni Austin Hotel Downtown staff and other travellers.
9 questions
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4 months ago
Houston, Texas, United States
Staffordshire, United Kingdom
17 days ago
5 months ago

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Questions? Get answers from Omni Austin Hotel Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have a 13th Floor - you have to stay on it. - Ghosts and Such!!!”
 of 5 bubbles AlishaF826, 12 Feb 2017 | Read review
“absolutely, avoid by the elevators, especially at this property”
 of 5 bubbles SouthWestUSA--Bill, 28 Jan 2017 | Read review
“I asked for a higher floor for a better view”
 of 5 bubbles Vinny747, 4 Jan 2017 | Read review
“18th Flt Balcony Suite/sweet. If noise, ask for OMNI ear plugs, they'll assist you w whatever they can! It's out of traffic too, DT!”
  • suite living room w sofa bed, ample room,,,
  • the suite bedroom, w reflection of bathrm
  • Sinning on 6th Street lol, 2 blks away, vu from balcony, 18th flr
 of 5 bubbles stevieb341, 26 Dec 2016 | Read review
“The higher the better. City view or atrium view will depend on personal preference.”
 of 5 bubbles JACfromDC, 14 Dec 2016 | Read review
5 of 5