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Omni Austin Hotel Downtown

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Traveller (405)
Room & Suite (308)
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Overview
  • Excellent52%
  • Very good27%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“rooftop pool”(174 reviews)
“select guest”(32 reviews)
“office building”(41 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Omni Austin Hotel Downtown
Offers & Announcements: LIMITED TIME OFFER
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Offers from Omni Austin Hotel Downtown
Offers & Announcements: LIMITED TIME OFFER
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,045)
There are newer reviews for Omni Austin Hotel Downtown
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1,490
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541 - 545 of 3,004 reviews
Reviewed 2 March 2017 via mobile

Great downtown location. Walking distance to many restaurants. Clean. Comfortable. Great customer service. Ask for free Wifi. Be prepared for pricey parking. Loud hallway and street noise (partying), but this is typical of Austin.More

Thank D R
Response from GenMgrAustin, General Manager at Omni Austin Hotel DowntownResponded 3 March 2017

We appreciate you taking the time to share your feedback. We do offer the complimentary wifi in guestrooms to our Select Guest loyalty members that book directly through Omni Hotels. We welcome you to the program! Thank you for staying with us during your visit...More

Reviewed 1 March 2017

Hotel service was great and location was good. Hotel is falling apart. we had 3 rooms, one had water leak, one lost power and the third had overflowing toilet. Hotel manager was very kind, comped a few nights and even gave us a dessert tray...More

1  Thank llmama
Response from GenMgrAustin, General Manager at Omni Austin Hotel DowntownResponded 3 March 2017

We do sincerely apologize for the maintenance issues you encountered, and we thank you for reporting them so that we could rectify these challenges immediately. In addition, we are happy that our team was able to recover to your satisfaction. Please return soon.

Reviewed 1 March 2017

Stayed at the Omni for business and had a great experience. The staff was helpful and kind. The room was comfortable and clean. The building itself was shared with offices, but I thought it was a cool feel.

Review collected in partnership with Omni Hotels & Resorts
1  Thank K6148YApatrickn
Reviewed 28 February 2017

It was a pleasant stay - very comfortable beds. Yet, I wasn't that fond of the breakfast and valet was too costly and I didn't find out until I was checking out. Also, the electrical sockets at the desk was a hassle to plug up...More

Review collected in partnership with Omni Hotels & Resorts
Thank victoriaw859
Response from GenMgrAustin, General Manager at Omni Austin Hotel DowntownResponded 2 March 2017

Thank you for providing your feedback, both positive and negative. We do have additional outlets mounted on each desk and nightstand, and we apologize that they were not pointed out during your stay. We hope you will have the opportunity to return in the future.

Reviewed 28 February 2017

Upon arrival I was not assigned the room I asked for online when booking so the front desk and I had to negotiate rooms and I was still made to pay the same price for a one bedroom suite and I was going to pay...More

Review collected in partnership with Omni Hotels & Resorts
2  Thank jamesburt24
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 196 - USD 456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Austin
#20 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 196 - USD 456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Austin
#20 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms
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Traveller (405)
Room & Suite (308)
Pool & Beach (49)
Dining (48)
Amenities (20)
Business Centre & Event Rooms (5)
Questions & Answers
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ricardojmoreno
1 February 2018|
AnswerShow all 6 answers
Response from Amy C | Reviewed this property |
Sorry for the delay...we didn't have a car so I didn't pay attention to parking...I am sorry!
1
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O G
9 December 2017|
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Response from Olyfoodlover13 | Reviewed this property |
THe Lakeline Mall 20 mins away by car is the closest
0
Votes
mscarbro5
7 November 2017|
AnswerShow all 2 answers
Response from Dreux G | Reviewed this property |
About the shuttle.... Yes I saw a shuttle parked near the entrance with the hotel logo on it. I didn't use it, we walked most everywhere and we had a car..
0
Votes
Room Tips
"my room facing the atrium was quiet"
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"Choose and atrium inside room"
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"Walking distance to several restaurants, bars and people watching."
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"We stayed on the 12th floor. The view is overlooking the restaurant and bar."
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