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Sheraton Austin at the Capitol

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#91 of 200 Hotels in Austin
GreenLeadersSilver level
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901 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Austin at the Capitol
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Showing 884: English reviews
New York City, New York, USA
Reviewed 8 November 2014

The hotel is very well maintained. The front desk is very warm and welcoming. I ordered room service and the food was great. Trevor, who delivered the room service, was extremely friendly and offered me advice on what I should visit during my short stay in Austin (proved very helpful). I would definitely stay here again.

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Helpful?
Thank TheZaxy
Sherwood, Wisconsin, United States
Reviewed 7 November 2014

Great Hotel and Alan did a great job in the Club Lounge. Breakfast had nice fresh fruits and healthy options and evening had nice selections of cheese and fresh fruits too. Liked the indoor outdoor pool. Thanks for making our trip special. Keep up the good work.

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Thank Sarah S
Dallas, Texas
Reviewed 5 November 2014

great location - walking distance to 6th street, franklin's BBQ and the state capital. Excellent staff at the front desk and at the club floor lounge always make my business travel enjoyable! Alan is very friendly, provides outstanding customer service and always remember to save me a couple of diet mountain dews!

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1Thank phyxius78
Northeast
Reviewed 4 November 2014

Rooms are not spacious, but adequate. Décor in rooms was starting to show some signs of wear, especially compared to the conference rooms, tall glass windows in the lobby. For our conference reception, the hotel provided a limited "Tex-Mex" bit of fare, that seemed like previously-frozen fried food that was thawed - yuk. Fortunately, shrimp cocktail was also served -...

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Thank InnChaser
Tucson
Reviewed 4 November 2014 via mobile

Definitely should try to stay on the club floor with nice perks like free water, soda drinks, chips, coffee, business center, two TVs and happy hour food too ( although a bit late on weekends at 7.30-10.30 pm ) Trevor who is in charge is very nice and so helpful !! Overall will definitely stay there again when in Austin.

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Thank Arizona03
Reviewed 29 October 2014

I recently had the pleasure of staying in Austin for a conference. Everyone at the Sheraton was great and make me feel at home. Alan in the SPG members club was very professional, giving outstanding service. He always went out of his way to make our stay enjoyable.

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2Thank Linda G
Reviewed 24 October 2014 via mobile

Stephanie at the front desk made our trip. She was so sweet and made our anniversary memorable. She is the epidomy of great customer service! I will be back because of her!!!!! On top of that the beds and pillows were amazingly comfortable and rooms clean, clean, clean ! Thanks for a great night

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Thank Jeni W
Texas
Reviewed 22 October 2014

Entering the lobby area, I passed a stand offering wine and cheeses. For $5, guests or lobby visitors generally could enjoy a sampling of two highly rated wines and any number of cheeses. To right as you walk is a very open bar area. It is well designed to allow large gatherings with well-spaced tables and seating for perhaps 50...

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Thank Kaiser_D
Reviewed 21 October 2014

I had a nice south facing room on the club 15th floor but unfortunately the noise from the live music at the Mohawk club a few blocks away made it impossible to sleep. If you are traveling with kids this creates a problem. Other than the noise, the stay was great.

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Thank Dlc0082
Corpus Christi, Texas
Reviewed 20 October 2014

Grear location in the heart of Austin. Walking distance to 6th Street. The ameneties are great and the staff very proffesional and friendly. The rooms would need a little update to be perfect but it was a very nice stay.

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Thank Alejandra F

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Sheraton Austin at the Capitol

Address: 701 E 11th St, Austin, TX 78701-2622
Region: United States > Texas > Austin
Price Range: $137 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
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Also Known As:
Sheraton Austin At The Capitol Texas
Austin Sheraton
Hotel Style:
#12 Green Hotel in Austin
#63 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Austin at the Capitol staff and other travellers.
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Questions? Get answers from Sheraton Austin at the Capitol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the club room for the breakfast and snacks”
 of 5 bubbles MrsClean76, 10 Nov 2016 | Read review
“If you're in a hurry, get a room on a lower floor and take the stairs”
 of 5 bubbles sarahdY9015YC, 17 Oct 2016 | Read review
“Avoid the highway side”
 of 5 bubbles mohbaban, 3 Oct 2016 | Read review
“Ask for lake view”
 of 5 bubbles jacktn13, 23 Sep 2016 | Read review
“Find another hotel”
 of 5 bubbles dhp333, 15 Sep 2016 | Read review
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