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Sheraton Austin at the Capitol

PricelineUSD 128*
View Deal
#92 of 201 Hotels in Austin
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 348*
USD 128*
USD 348*
USD 128*
USD 348*
USD 128*
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Sheraton Austin at the Capitol
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957 Reviews from our TripAdvisor Community

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Showing 939: English reviews
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Houston, Texas
Reviewed yesterday NEW

Pros -Walkable location and easy to get to places downtown. Club Level was worth it for snacks, sodas, bottled water, and breakfast. On the weekends, they give you a voucher for the buffet breakfast at the Yard restaurant. Maintenance staff is working hard to update the hotel and very friendly. The common areas and restaurant are up to date. The...

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Helpful?
Thank Lmr05006
Scottsdale, Arizona
Reviewed 4 days ago NEWvia mobile

This hotel is a disaster. I have Been waiting here 4 hours to get my room and still waiting. As the guest speaker for big client in Austin, please do not recommend Anyone to stay here in the future. The front desk manager needs to take service training

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Helpful?
Thank Holly D
Sacramento, California
Reviewed 1 week ago

I stayed at this hotel for a total of 3 rooms in May of 2017. The rooms were clean and the staff were beyond pleasant. During the day I could hear music coming from the street but at night I didn't hear anything. Offering free water bottles was a nice touch. I didn't dine at the restaurant so I cant...

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Helpful?
Thank keenada1977
Texas
Reviewed 1 week ago via mobile

We were in town for the Texas UIL State Track & Field Championship Meet & were looking for a nearby hotel. This Sheraton is located close to the University of Texas campus. Luckily I didn't read some of the reviews or I might have been reluctant to book here. But our experience was good! A good size clean room &...

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Helpful?
1Thank Sweetie1953
New York City, New York
Reviewed 1 week ago via mobile

So the lobby and restaurant are beautiful. Food is decent, beer selection is good. Now nothing is more disappointing than when the public areas are newly renovated but the rooms are stuck in the 90s. Other frustrating fact is they never distributed SPG Green Choice vouchers even though I selected GC and put out the door card. Still waiting on...

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Helpful?
Thank djr311
San Jose, California
Reviewed 1 week ago

Stayed here for two nights, enjoyed the restaurant/bar and coffee in the mo9rning. However our room was next to the elevator, which made for a noisy night's (lack of) sleep. It felt like the elevator door was opening and closing inside our room each time it stopped on our floor. Since it was a short stay I didn't request a...

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Helpful?
Thank Nathan B
Ginger M, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear Nathan B, Thank you for taking the time to leave your review in regards to your recent stay at the Sheraton Austin Hotel at the Capitol and for your loyalty as an SPG member. As we pride ourselves on delivering a memorable hotel experience during your travels, it appears the noise from the elevators made for a not-so-awesome stay....

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

Changes made to the bar and pool area have changed the ambiance from a bit dull to very pleasant. The mattresses are still a bit springy and strange and the baths very low to the ground but is was in a great position to explore Austin. Pleasant staff made this a very nice stay.

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Helpful?
Thank Julian E
Boston, Massachusetts
Reviewed 2 weeks ago

So the hotel was pretty decent. The cons in my opinion were not enough pads for the chairs outside, not enough security outside, the weights in the weight room went from 5 lbs to 20 lbs, (10 and 15 were missing), and there was either a roach or grasshopper by the indoor pool area. For the security portion, a homeless...

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Helpful?
Thank Kristina F
Ginger M, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear Kristina F, Thank you for taking the time to provide your feedback in regards to your recent stay at the Sheraton Austin Hotel at the Capitol. As we pride ourselves on delivering an amazing hotel experience during your travels, it sounds as if we fell short during your stay. I am very disappointed to hear of the many issues...

Reviewed 2 weeks ago

I just scrolled through a few of these past reviews and I am so confused because the experience I had was totally different. I recently stayed here about 3 weeks ago with my best girlfriends for a bachelorette party and we had the best time ever! Our room wasnt huge but it was for sure more than enough space for...

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Helpful?
Thank Amber G
La Habra, California
Reviewed 4 weeks ago

My wife and I stayed for 3 nights together with old school friends from around the USA. I think we had 10 rooms total. Someone else in the group selected the hotel and made the original reservation. Check-in went smooth enough and room was ready upon arrival. Rooms need to be updated, a little shabby and showing their age. Hallways...

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Helpful?
1Thank jpDills
Ginger M, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear jpDills, Thank you for taking the time to share your recent experience at the Sheraton Austin Hotel at the Capitol. As a management team we take all our guests' comments seriously and share them with our staff in an effort to use them as training tools to improve for our guests in the future. I am disappointed to hear...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Sheraton Austin at the Capitol

Address: 701 E 11th St, Austin, TX 78701-2622
Region: United States > Texas > Austin
Price Range: $191 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Austin At The Capitol Texas
Austin Sheraton
Hotel Style:
#12 Green Hotel in Austin
#63 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Austin at the Capitol staff and other travellers.
11 questions
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Questions? Get answers from Sheraton Austin at the Capitol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level”
Lmr05006, 25 May 2017 | Read review
“higher is better!”
944amberg, 10 May 2017 | Read review
“Upper floor corner with windowns on two walls.”
jpDills, 27 Apr 2017 | Read review
“not recommended”
sportsdocusa, 23 Apr 2017 | Read review
“Choose another hotel in Austin!”
jmfbul, 4 Apr 2017 | Read review
5 of 5
Priceline
USD 128* /night
View Deal
Booking.comUSD 128
Expedia.comUSD 128
AMOMAUSD 348
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*Disclaimer
Prices are for 1 room, 2 adults
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