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La Quinta Inn Austin University Area

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La Quinta Inn Austin University Area
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238 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Huffman, United States
Reviewed 5 days ago NEW

Excellent employees at this location. The weather was horrible and I asked to check in early and the staff accommodated my request by having cleaning move to my room to prepare it. Above and beyond my expectations.

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Helpful?
Thank P820RUsharonb
General M, General Manager at La Quinta Inn Austin University Area, responded to this review

Dear Customer, Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Austin - University Area La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,...

Houston, United States
Reviewed 2 weeks ago

La Quinta Inn, University Area in Austin, Texas, is conveniently located on the I-35 feeder road, with easy access from two other freeways. The hotel is clean, every staff member I dealt with was friendly & helpful, and the room was quiet, dark, and comfortable. I have stayed at this inn in the past and I will definitely stay there...

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Helpful?
Thank christopherbI8706YD
General M, Manager at La Quinta Inn Austin University Area, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Austin - University Area La Quinta. Our team looks forward to providing you with exceptional and friendly service. We are here for you! We’ll see you soon. Sincerely, Ray, General Manager

Dallas, United States
Reviewed 3 weeks ago

This hotel is not fancy, yet it is clean and the people here are great. I find it a good value. It is convenient to the highway, restaurants, and the job sight. Plenty of parking, well lit, and maintained.

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Helpful?
Thank Carol S
General M, Manager at La Quinta Inn Austin University Area, responded to this review

Dear Guest, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some areas and facilities very soon. Sincerely, Ray, General Manager

Las Vegas
Reviewed 3 November 2016

It is an older La Quinta. The rooms and bathroom were clean. The bed was comfortable. The breakfast in my opinion was lacking. Normally LQ's have waffles. I did not see any waffles at this location. You had bagels, toast, cereal and fruit cups.

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Helpful?
Thank Kenneth K
General M, Manager at La Quinta Inn Austin University Area, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Austin - University Area La Quinta. Our team looks forward to providing you with exceptional service in the future. We can not provide hot breakfast due the circumstance that Austin Health Department is not authorizing us to do it because of the small size...

Denton, Texas
Reviewed 12 October 2016

We stayed at this hotel for ACL this past weekend and it was gross. There were roaches in our room. There were only 3 plugs open (which one didn't work anyway). After we left I saw that they charged my card twice. It took calling them multiple times to get a confirmation email that they fixed the problem. It served...

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Helpful?
Thank smansfield454
LQ Customer Car... T, Manager at La Quinta Inn Austin University Area, responded to this review

Thank you for your review of our hotel, I was very disappointed that your stay was not up to standard. I will personally look into each point that you have noted and make sure that these items are looked after. I would like to discuss this further with you at your convenience and I apologize for not providing a more...

Vicenza, Italy
Reviewed 20 September 2016

LaQuinta has always been a place we stay when we travel with our dogs, but I will look into where the hotel is located better next time. The entire hotel is out of date and could really use a makeover. The room was very gross.

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1Thank U4715PSelizabethc
General M, General Manager at La Quinta Inn Austin University Area, responded to this review

Thank you for taking the time to review our property based off of your recent experience. I sincerely apologize for those problems and assure you that it is not a good representation of what we want to provide to our guests. We as a company take the pest control very seriously and occasionally we encounter difficult situations such as the...

Houston, United States
Reviewed 29 August 2016

The Good - staff was friendly and accommodating (considering) The Bad - other patrons were loud, noisy and physically fighting all hours of the night and early morning. Parking was impossible (shared with 2 local restaurants). Breakfast needs to be re-vamped. & The Ugly - hotel was old, smelly and run-down, in dire need of a remodel. Smoking areas need...

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Helpful?
Thank Diana T
General M, General Manager at La Quinta Inn Austin University Area, responded to this review

Dear Diana I was very disappointed to read about your experience, I certainly empathize regarding the points you mention in your review, specially about the disturbance from other guesses and the crawly parking lot, that is not acceptable and will be addressed immediately to ensure this kind of expedience won't occur. Also I am pleased to announce we just start...

Corpus Christi, United States
Reviewed 26 August 2016

Ive stayed at many La Quinta Hotels, this one by far was the worst. Hotel was run down. Neighbors downstairs were constantly fighting, police had to be called to the scene several times. Plugs in the room didn't work, and by the vanity area it was very slippery my wife almost fell twice.

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Helpful?
Thank Armando B
Chicago
Reviewed 21 August 2016

I'm an optimistic traveler and it doesn't take much to make me happy so I will try to put the most positive spin on this review. First, some 'feedback"... this is a "motel" style place and you enter your room from the outside. The look of the place is really dismal. The view from our room was of giant puddles...

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Helpful?
Thank KenL60089
General M, General Manager at La Quinta Inn Austin University Area, responded to this review

Dear Customer Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you again, and we look forward to seeing. I greatly appreciate your comments about our friendly service and the cleanness and condition of our rooms. Our...

Huntsville, United States
Reviewed 20 August 2016

My significant other is enlisted and has his monthly drill dates at Camp Mabry there in Austin and I love that I can accompany him on those weekends. That way I know he's sleeping comfortably and not on an army cot! That and I enjoy being able to go out with him in and around Austin after he gets off...

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Helpful?
Thank Amanda G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Located just north of downtown Austin, the La Quinta Inn Austin University Area is only minutes from the Austin Convention Center, Texas State Capitol, Travis County Expo Center, and the University of Texas. Visit Bob Bullock State History Museum, 6th Street and the Wareho...see moreuse District, and the LBJ Presidential Library and Museum. No visit to Austin is complete without seeing the famous Congress Avenue Bats and the Star of Texas Fair and Rodeo. The La Quinta Inn Austin University Area has everything you need for a pleasant stay, including a helpful courteous staff. Spacious guest rooms come with such amenities as a free high-speed Internet access, a hair dryer, coffee maker, voice mail, HBO, movies on-demand, and video games. The hotel has an outdoor swimming pool for your relaxation. Enjoy our Free Bright Side Breakfast every morning. Located near the Highland Mall, just north of downtown Austin at the southwest corner of I-35 and Highway 290. Stay here for the Republic of Texas Biker Rally, Austin City Limits Music Festival, the Austin Film Festival, and the South by Southwest Media Festival ... more   less 

Additional Information about La Quinta Inn Austin University Area

Address: 5812 I-35 North, Austin, TX 78751
Region: United States > Texas > Austin > Hyde Park
Price Range: $84 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Austin University Area 2.5*
Number of rooms: 122
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Also Known As:
La Quinta Inn Austin Highland Mall Hotel Austin
Austin La Quinta
La Quinta Austin
La Quinta Inn Austin University Area Texas
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Questions & Answers

Questions? Get answers from La Quinta Inn Austin University Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the shower if you are tall - you may not be able to use it.”
 of 5 bubbles Jupitom, 9 Jul 2016 | Read review
“lower level back toward dumpster..really..did not have issues reported by friends”
 of 5 bubbles rvtraveller_10, 27 Jun 2016 | Read review
“Don't stay here”
 of 5 bubbles S1684JHrebeccab, 12 May 2016 | Read review
“Be sure to use your Corporate Lodging Card (CLC) to get the best rate.”
 of 5 bubbles cliffsiler, 22 Oct 2015 | Read review
“Try to get a room as far away from the freeway for quiet.”
 of 5 bubbles Razzman72, 8 Sep 2015 | Read review
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