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Embassy Suites by Hilton Austin - Downtown/Town Lake

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#61 of 200 Hotels in Austin
Certificate of Excellence
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Embassy Suites by Hilton Austin - Downtown\/Town Lake
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1,075 Reviews from our TripAdvisor Community

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Start your review of Embassy Suites by Hilton Austin - Downtown/Town Lake
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Reviewed yesterday NEW

While not located in the center of Austin, this property is very conveniently located just across the river. The lobby and dinning areas are very clean and modern and the rooms are comfortable and well maintained. Great staff!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank the3pages
Farmington, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016 via mobile

Stayed 1 night on a ladies trip. 1st impression- friendly front desk & clean huge suite & easy parking. Shuttle driver was terrific- came in handy driving us out downtown both ends of Congress ave a few times, then we were able to sight-see, shop, drink, eat as we walked back to the hotel. Breakfast was delicious! Liked the omelet...

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Helpful?
Thank starqt246
About Hotel's Favourite Review
New Orleans, United States
Reviewed yesterday NEW

They mailed shoes that I left behind in my room! They MAILED THEM!! They also offered a complimentary happy hour. Free drinks and snacks. How do they not have every cheap austinite in there taking advantage, I don't know, but they didn't.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank allisonarnoldg
Del Mar, California
Reviewed 2 days ago NEWvia mobile

Our second trip to Austin and a great spot. We stayed downtown last time, which was great, but this location is super close to downtown and we walked down south congress to great restaurants we didn't see last time. It's about a mile to Rainey Street, a mile to Joes coffee/I love you graffiti, and 0.2 miles to the bridge/bats/Lady...

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Helpful?
Thank djet17
Stow, Ohio
Reviewed 1 week ago

Overall I was very satisfied. John at the main desk, is absolutely wonderful as was Gayle. Please review my additional notes I added in the survey. Your breakfast menu and your happy hours are excellent.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank janam147
Irving, United States
Reviewed 1 week ago

The suites are well suited for business and private stay. On the premium suites, the rooms are very roomy that can accommodate a family of four. The free drinks and snacks are well suited for a late night worker. I will recommend this hotel and other Embassy Suites to friends and associates.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank hermona2017
Calgary, Canada
Reviewed 1 week ago via mobile

I'd classify this place as a almost-dive. The rooms are alright, a bit run down. The food is terrible and service is equally as bad. If you have a gluten allergy, don't plan on eating here. Staff doesn't know what contains gluten or dairy and even the bacon was in a bowl of bread. Good luck.

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Helpful?
Thank KvnKrft
Forney, Texas
Reviewed 1 week ago

This hotel is about a 15 minute walk to the convention center. You can see the Capital building when looking north of Congress Ave on the hotel's corner. There is a bridge 5 minutes from the hotel where bats fly out in the evenings. Just an incredible sight. Pretty awsome place to stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank businessstay2017
benbrook, United States
Reviewed 1 week ago

the staff at front desk and the bell guys were so very great. when i needed picking up and they were swamped by the pickup at the convention, Fredrick came and picked me up in his own car. that is service over and beyond. Thanks for having such good people and the bus service was great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rickwV627SD
SLC, United States
Reviewed 1 week ago

Overall a nice location for work or to visit the city. It's a 15 walk to the conference center and 2 minutes to view the bats. It's far enough from the city the homeless population is not an issue. There is an open air bar right across the street that closes early enough that it's not rowdy.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Matthew W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Austin - Downtown/Town Lake

Address: 300 S Congress Ave, Austin, TX 78704-1221
Region: United States > Texas > Austin
Price Range: $269 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin - Downtown/Town Lake 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Expedia, Booking.com, Hotwire, Orbitz, Priceline, Travelocity, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Austin - Downtown/Town Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown
Embassy Suites By Hilton Austin - Downtown/Town Lake Texas
Hotel Style:
#23 Romantic Hotel in Austin
#27 Family Hotel in Austin
#38 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like room 213, it is the only one with trees outside the window; this time stayed on the 7th floor, spectacular views!”
302marshas, 11 Apr 2017 | Read review
“Free wifi provided if you book the hotel on Hilton.com or you have status with Hilton. I did both.”
197dang, 11 Mar 2017 | Read review
“Choose a room on the north side of the hotel and on the upper floors (5th, 6th, 7th, or 8th) for the best views of downtown.”
lahanson, 13 Feb 2017 | Read review
“Higher floors insure that you won't hear the noise from the bar.”
sheknitsalot, 13 Feb 2017 | Read review
“good view and good location for all meetings.”
sophietranehc, 13 Feb 2017 | Read review
5 of 5