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Red Roof Inn Austin North

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Red Roof Inn Austin North
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147 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Reviewed 1 week ago via mobile

Terrible hotel, bloodstained sheets, foul smell rooms plus gave me a handicapped access room without even asking me! When i asked them to change the sheets they told me they have no staff, i had to do it myself..

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Helpful?
Thank Bulent H
Austin, Texas
Reviewed 1 week ago via mobile

One of the best things in this hotel was the workers, Maricela was a great hardworking worker. Helped us a lot, I can truly say that she is very committed to her work & I would totally come back to this hotel because of her help.

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Thank Mazuhe
Reviewed 2 weeks ago via mobile

When we entered the front desk area it smelled heavy with musk, like they were trying to cover a bad scent.The receptionist spoke with us like we were the bane of her existence. When we entered the room it smelled so bad that my asthma started acting up, there were cigarette holes in our sheets along eith a mysterious brown...

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Thank sarahslayer
Austin, Texas
Reviewed 4 weeks ago

I was looking for a good hotel near 6th street for a good price and I found this one. When I walked in the front desk agent Mariela checked me in, She was very helpful explaining the amenities and that it was close to downtown. Good rooms for cheap.

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Thank Alexiac_1542
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this review

Dear Guest, We appreciate the positive comments regarding your recent stay with us. We are 6 mile north of downtown( 6th street) and one of the best economical hotel in area. Mariela and all our staff continually go above and beyond in order to please our valued guest.Please know as well that your business is valued and that we hope...

Oklahoma City, Oklahoma
Reviewed 21 February 2017

Good customer service by Mariela. She is really nice and knows how to accommodate the guest. Mariela is one of the nicest and friendly persons and always helpful. She makes sure everything is okay with your stay.

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Thank austin332017
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this review

Dear Guest, Thanks you so much for your kind word about our professional staff . All of our staff does make sure to provide best customer service to all of our guests. We are proud of them. I would also like to personally thank you for staying with us (We know that there are many choices for hotel accommodations in...

Austin, Texas
Reviewed 13 February 2017

Mariela is one of the nicest and friendly persons, always helpful and efficient. Makes sure everything is okay with your stay. I look forward to each stay because of her. Very fast to check me in and follows up to make sure stay is okay.

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Thank Traveler73-77
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this review

Thank you so much for your feedback . We are very proud of our staff and encouraged by your comment . Mariela is one senior employee who is with us from more than a year.Customer service has always played an important role at our property and I am glad that you are reporting that we are still paying attention. In...

Austin, Texas
Reviewed 2 February 2017

I stopped here for a night. Got a room with a King bed. It also had a microwave and a mini fridge which I didn't expect. Wifi was good. No breakfast, only coffee. The room was clean and the person and the front desk provided good service. I noticed there was a charge of $1.50 for the use of the...

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Thank BriegelDgo
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this review

Dear Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. We are pleased that you enjoyed your stay, and hope that we can be your destination of choice for future stays in Austin. Also, we would like you to know that we value you as our...

A TripAdvisor Member
1 review
Reviewed 26 January 2017 via mobile

Enjoyed my stay at the red roof , really good service and the staff is great.the front desk manager is really nice and knows how to accommodate the guest.besides some of the locals around, it's in a good area as well , plenty of food spots and downtown is not that far.

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Thank A TripAdvisor Member
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this review

Dear Guest, Thank you for your comments. We work hard each day to make sure that our guests are looked after, and I am pleased that you had enjoyed your stay. We get many visitors for 6th street which is 6 mile south of us. We have security cameras through out the property and security guards also present on certain...

Reviewed 15 January 2017

First of all, it's pretty easy to miss the entrance to this place at night. I got it on the second try and wished I hadn't. It looks like a run down apartment complex. I figured I'd just do it for one night since I was so tired so I went ahead and checked in. As I was headed to...

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Thank Rudy B
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this review

Thank you for your comments regarding your recent experience with us. We appreciate your feedback, and as you can see by the recent TripAdvisor guest comments, we are maintaining our high standards and exceptional customer service. City Of Austin working on next freeway project which connects I-35 and 183 highway which will help our hotel entrance to get little wider....

Reviewed 30 December 2016

Walls were so dirty that i ended up cleaning them myself. Scared to ask for another room because I figured it would be worse. Musty old hotel smell. Cigarette burns throughout bedding. Clean bathroom. Missing ironing board. Many laborers at hotel working odd hours. Constant car alarms going off throughout the late night and early am. Random knock on my...

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Helpful?
Thank Cat B
redroofnorthaustin, General Manager at Red Roof Inn Austin North, responded to this review

Dear Guest, I would like to thank you for your comments regarding your recent stay with us. Your over all experience was less than acceptable, and for this, I apologize. I have done an investigation into the items that you have noted , and have discussed your review with our maintenance manager, executive housekeeper, and guest services manager. Our hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Just north of the Live Music Capital of the World! The newly renovated Red Roof Austin North is conveniently located off of I-35. This hotel provides easy access to Austin's many great restaurants, shopping, entertainment and attractions. Located just minutes from downtown Austin, the 6th Street Entertainment District, the University of Texas, Lyndon B. Johnson Library, and Lake Austin. Come stay at Red Roof Inn Austin North and experience what Austin has to offer. When you check in, check out the fantastic new amenities in our NextGen (R) design rooms! The rooms at this inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. The Red Roof Inn Austin North features an outdoor unheated pool, an elevator and all guest rooms include a microwave & refrigerator. Experience our complimentary coffeehouse-style coffee and tea in the lobby. This location offers "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Austin North

Address: 8210 N Interregional Highway 35, Austin, TX 78753-6436
Region: United States > Texas > Austin
Price Range: $79 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Austin North 2*
Number of rooms: 139
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Also Known As:
Red Roof Inn Austin North Hotel Austin
Austin Red Roof Inn
Red Roof Inn Austin North Texas
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Austin North staff and other travellers.
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Questions? Get answers from Red Roof Inn Austin North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another location.”
  • bathroom
  • no ironing board
 of 5 bubbles 875catb, 30 Dec 2016 | Read review
“all rooms are great”
 of 5 bubbles chadnovelli, 29 Nov 2016 | Read review
“accessibility to hwy.”
 of 5 bubbles oayilara, 15 Jun 2016 | Read review
“The rooms facing Powell street get Hot because of the sun, But rooms facing I35...are better”
 of 5 bubbles GEJenkins, 14 Oct 2015 | Read review
“Hotels with Better Free WiFi (Best Western or La Quinta)”
 of 5 bubbles tylerb360, 29 Aug 2015 | Read review
5 of 5