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All reviews rooftop pool great location austin downtown floor to ceiling windows heavenly bed top floor corner room sixth street live music walking distance convention center hotel is beautiful rainey street hotel restaurant rooms are large bars and restaurants a wonderful stay
We had a CONFIRMED , non-refundable room with Surge pricing due to ACL and Longhorn home game....but on the way to check in at 6:15pm, we were told our reservation was moved to another hotel due to the Westin "overcommitted" !
How is it that...More
Response from NicholasS2589, General Manager at The Westin Austin DowntownResponded 2 days ago
Thank you for taking time out of your schedule to share your experience.
We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! I am sorry that...More
Most of the staff here was very helpful and friendly. All service calls such as room service, extra towels, or general questions were fulfilled without issue. The rooftop pool is great for relaxing complete with service staff. On a holiday weekend it was busy and...More
Response from KaylaA535, Public Relations Manager at The Westin Austin DowntownResponded 11 September 2018
Thank you for taking the time to provide your valuable feedback and kind words. While we're thrilled to hear you enjoyed your stay, I apologize for the issues you encountered. We are constantly trying to improve our practices and will forward your comments...More
The Austin Westin is a wonderful property. Great location within walking distance to many restaurants with clean, fresh rooms and the folks working there are so hospitable!! Had a great stay and will stay there again when I return to Austin!
Great stuff all around for corporate sales meeting 150 people. Solid restaurant s an pool and location ideal
Workout facility was good. Great service. I forgot my toiletries bag and they provided everything free of charge
The hotel is beautiful and the service is amazing! The only annoying thing was the lack of On Demand movies, which was only a problem for our teen son because the rooftop pool became a rooftop bar, which excluded him from being able to swim...More
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The Westin Austin Downtown is one of the premiere downtown Austin,Texas hotels, located within walking distance to four different entertainment districts, as well as the state capitol building and convention …Morecenter. Stay in the heart of the Live Music Capital of the World, just footsteps to the latest foodie hot spots, historic sites, legendary live music venues, eclectic shops and year-round outdoor fun. Soak in the sun and the views 20 floors up at Azul, voted World’s Coolest Hotel Pool in 2017. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from christopherC4641 | Property representative |
Yes there are other options. One thing to consider is whether you will be parking and leaving your car to stay in the lot or garage, or if you will be using your car in and out. If you plan to leave your car for the duration... More
Yes there are other options. One thing to consider is whether you will be parking and leaving your car to stay in the lot or garage, or if you will be using your car in and out. If you plan to leave your car for the duration of your stay you can save money by finding a cheaper option in a lot or garage. If you plan to use your car frequently, the garages and lots will charge you each time you take it out and back in which can add up quick and in which case the hotel may be the better and safer option.