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Hilton Austin

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#28 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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1,411 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
Kent, Ohio
Reviewed 13 December 2015

Comfortable stay for a busy and hectic conference. The hotel was nearly at capacity yet staff provided personal and fast service. Never had to wait in line much at all. I have Hilton rewards and having a service counter for reward holders was fantastic. We had a group of six with two rooms and Arianna was fantastic at helping us...

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Helpful?
Thank travel10mlt
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Many thanks for your review here on TripAdvisor! We are very glad to hear about your wonderful stay here at our hotel and that Arianna took great care of you and your group. We love hearing that! Its nice to hear you enjoyed our central location in the heart of downtown Austin nearby so many great restaurants,...

Haifa, Israel
Reviewed 13 December 2015

I stayed in the Hilton Austin for a conference. My room was large with a comfortable bed, the bathroom was nice with very pleasant toiletries - and the view at dawn of the Austin skyline was stunning. However, the service might be improved. There were long queues at the desk at check out (predictably a lot of people from my...

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Helpful?
Thank avigail9
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback here with us. We are very sorry to hear you recent stay here at our hotel fell below your expectations. We are always looking for ways to improve and sincerely appreciate you taking the time to share your comments here with us. We hope you might consider...

Waco, TX, United States
Reviewed 11 December 2015

Great location and amenities. I was there for work, however was able to go out at night and for a couple meals. The location is perfect is you want to stay somewhere that is walkable. The room's were clean and updated. For the most part the staff was a joy.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sarah W
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Sarah, Thank you for your review! We are very happy to hear you enjoyed our central location in downtown Austin nearby many great restaurants, bars and attractions. Downtown Austin is indeed very walkable - one of the great things about our amazing city! We are delighted our staff provided you with great service and we can't wait to welcome...

Alamogordo, New Mexico
Reviewed 11 December 2015

From the moment you check-in to the ease of checking out, our stay at the Hilton Austin was wonderful! Kendall checked us in quickly with a warm smile and followed up with an email "Welcome!". The room was spacious, comfortable, immaculate with perfect pillows and a great shower. Room service was delivered by Rigo with professionalism and a warm smile....

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Helpful?
Thank Bruce K
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Bruce, Thank you very much for the 5-Star review here on TripAdvisor! We are delighted to hear about your wonderful travel experience here at our hotel! We are so glad our team provided you with great service and that you found your room to be spacious, comfortable, immaculate and perfect. We love our guest's furry friends and welcome all...

MInneapolis, United States
Reviewed 10 December 2015

very impressed with the new decor, public spaces, workout room, executive lounge, and the friendly staff. The rooms are beautiful, bed comfortable and I slept great! I would love to visit Austin on vacation and stay here.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Scott P
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Scott, Many thanks for the 5-Star review here on TripAdvisor! We are thrilled to hear you were impressed with our new decor, public spaces, workout room, executive lounge and our friendly staff! We appreciate you taking the time to share your comments here with us and look forward to the opportunity of welcoming you back in a near future....

South Florida
Reviewed 10 December 2015 via mobile

This was my conference hotel. Convenient location for dining, CVS, state house. The hotel check in with Khalil was awesome. I also liked that you can send a text message with room requests. The room was ok. Very dusty. The room had a safe and mini refrigerator which was useful. Also had a control pad that controlled the lamps and...

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Helpful?
Thank sc00p
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for your review here on TripAdvisor. We are so glad Khalil provided you with a great experience during your check-in and that you liked our text messaging service! We are always looking for ways to improve and appreciate you taking the time to share your comments and concerns here with us. We hope you might...

Palm Desert
Reviewed 10 December 2015 via mobile

We are thinking about moving to Austin so decided to spend a few days to checkout the area. We were going to stay someplace else but last minute decided to stay closer to downtown. What a great choice. Talk about being close to the action! Great location. Great service. The food at the restaurant was great. Our room was amazing....

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Thank Mark E
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Many thanks for taking the time to share your comments here with us on TripAdvisor! We are so pleased to hear you are thinking about moving to our amazing city and that you ended up staying here at our hotel! Its nice to hear that you enjoyed our central location in the heart of downtown Austin nearby...

Chicago, Illinois
Reviewed 8 December 2015

We were in for a quick weekend visit to Austin and chose the Hilton mainly because we had points. The hotel was quite lovely! Very clean, modern design and definitely and upscale feel. Our room had a great view of the Austin skyline and the hills! The room was spacious & clean and the beds and pillows were VERY comfortable....

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Helpful?
Thank Staciesg
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you very much for your review! We are delighted to hear about your lovely stay here at our hotel! We are glad you took advantage of our central location in downtown Austin nearby so many great restaurants, bars and attractions. We apologize for any inconvenience regarding the timing on the cleaning of your room and appreciate...

Calgary, Canada
Reviewed 8 December 2015

Very clean, tidy, professional, well-run with very courteous staff and overall beautiful hotel. Triple A experience, look forward to return trip in the next couple years. Would highly recommend to anyone staying in the area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Brayden H
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Brayden, Thank you very much for your review here on TripAdvisor! We are so happy to hear you found our hotel to be beautiful, clean, tidy, professional and that our team provided with you courteous service. We love hearing that! We sincerely appreciate you taking the time to share your comments here with us and can't wait to welcome...

Chicago, Illinois
Reviewed 7 December 2015

Staying at the Hilton was a pleasure -- and the super-helpful service (especially from Khalil and Ariana at the front desk and Colin from the bellmen) really made it exceptional. The rooms are lovely and the location is convenient -- but the great service really makes it stand out!

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Helpful?
Thank H5568ARjenniferb
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Many thanks for the 5-Star review here on TripAdvisor! We are very happy to hear about your wonderful stay here at our hotel and how our Khalil, Ariana and Colin provided you with exceptional service! So glad you enjoyed your room and our central location in the heart of downtown Austin too. We sincerely appreciate you taking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Region: United States > Texas > Austin
Price Range: $267 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Hotels.com, Priceline, Cheap Tickets and Jetsetter so you can book your Hilton Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hilton Austin Texas
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#14 Luxury Hotel in Austin
#16 Business Hotel in Austin
#16 Romantic Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Austin staff and other travellers.
19 questions
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Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a high floor facing West for a view of the city and sunset”
 of 5 bubbles ChicagoWineGeek, 17 Jan 2017 | Read review
“Not much to see except buildings, since it's downtown.”
 of 5 bubbles smr8606, 11 Jan 2017 | Read review
“Ask for a room facing downtown on higher floors.”
 of 5 bubbles EnterprisingTraveler, 4 Jan 2017 | Read review
“They've got rooms with great views, so ask for one!”
 of 5 bubbles Cowboy_Bill_60, 31 Dec 2016 | Read review
“Executive lounge offers a good breakfast and evening selection. Had a room on the higher floor facing I-35 and was very quiet”
 of 5 bubbles kiwihouston1, 27 Dec 2016 | Read review
5 of 5
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