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Hilton Austin

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#26 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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Hilton Austin
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1,499 Reviews from our TripAdvisor Community

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Showing 1,456: English reviews
San Antonio
Reviewed 6 days ago NEW

Great hotel in the middle of everything. Service and food was great. We will definitely stay here again. Even though it was a very busy weekend of music and the arts you would not have known. The hotel was well run with lots of options for gathering everywhere.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jennifer0318
HiltonAustin, Manager at Hilton Austin, responded to this review

Jennifer-Thanks for the excellent endorsement! Our goal is to provide every guest with a memorable experience and top notch service no matter how busy the city is, and that includes SXSW, so it is heartening to hear that we delivered and even exceeded your expectations. Thank you again, and we hope to welcome you back soon!

New Orleans, Louisiana
Reviewed 6 days ago NEW

Even though it was a business trip, I really enjoyed this property (I normally don't do the surveys) but I will stay here next time that I'm in Austin as well. It was in the middle of SXSW action as well. I'm going back with my lady next time so we can enjoy Austin together.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 614hassanw
HiltonAustin, Manager at Hilton Austin, responded to this review

On behalf of the entire hotel, thank you for the 5-star review! It's great to hear that we were able to exceed your expectations during your recent business trip, and we definitely look forward to welcoming you both back for some fun times in Austin!

Reviewed 1 week ago NEW

A very nice Hilton. Nice lobby, good executive lounge, and nice modern rooms. I particularly like that you could push one button by your bed and turn off all the lights. The hotel does not disclose that its fitness center is closed for remodeling and that you must go several blocks over to the Gold's gym to exercise. The facility...

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Helpful?
Thank Stephen S
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Stephen-Thank you for these great comments! Having recently renovated our guest rooms, we are delighted to hear you enjoyed its comforts and modern amenities. Our spa and health club is currently undergoing a renovation, but please know it is a quick turnaround, and it will be back open on April 1st. We do hope you can return after that...

San Francisco, United States
Reviewed 1 week ago NEW

The room its self was just a little less nice than I was anticipating (considering the cost), but it was SXSW. The view was great, the service was great, and the food was delicious. All-in-all it was a great experience.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 907mackenziep
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Mackenzie - Thank you for the great feedback! Our goal is to provide our guests to a Plus One experience, so we are delighted that you enjoyed everything from the picturesque views to the high level of service to our new restaurant offerings. Thank you again, and we hope to welcome you back in the near future!

Redwood City, United States
Reviewed 1 week ago NEW

I have stayed at the Hilton during several SXSW. The service and attention to detail is exceptional. I love the convenience of the Hilton, the quality of stay and the overall way I am treated. I would recommend it!

Review collected in partnership with Hilton Hotels & Resorts
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Thank S1904PBsandyc
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for this excellent review and for your continued loyalty! We are delighted that you had another perfect stay, especially during a time as crazy as SXSW. Thanks again, and we look forward to welcoming you back for SXSW 2018 or hopefully even sooner!

Houston, Texas
Reviewed 1 week ago

I attended SXSW Film Festival, which is very hectic and draining. But it's sooo nice to simply walk across the street to the convention center to get my Sxxpress passes so early in the morning. This is the second time I've stayed there, and I've been very satisfied every time. It's rather expensive, but its location and service make it...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Donna C
HiltonAustin, Manager at Hilton Austin, responded to this review

Donna-Thank you for the fabulous review! We certainly know how chaotic and fast-paced SXSW can be, but we are so glad that we were able to be a nice retreat during your down time. Thank you for the comment about housekeeping as we can definitely share that with them as well. We look forward to hosting you again, hopefully for...

New York City, New York
Reviewed 1 week ago

This hotel is clean, modern, well-taken care of, great food options, great location and has a Starbucks (large/real size) in the lobby. Well decorated and nice sized rooms. Bathrooms are well-lit and have nice counter space with an average room. Bathtub is standard - shower head was a large "rainshower." Peter Roth Products and very clean. Room service takes a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AdSmith28
HiltonAustin, Manager at Hilton Austin, responded to this review

On behalf of the entire team, thank you for the excellent 5-star review! Our goal is to provide every guest to a truly memorable experience, so we are delighted to hear you enjoyed so many aspects of your stay, from our prime location to the comforts & amenities of your room. As someone who is used to that five-star level,...

Reviewed 1 week ago

Great location, great service, friendly staff. Even with 350,000 people at SXSW in the area the hotel was quiet. Great property. The benefits of being welcomed as a Hilton Honors Gold Member were a real positive to my stay.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 320kahuna
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for the review! It's great to hear you enjoyed both our property as well as our level of customer service. We value you for being a Gold Hilton Honors member and for choosing the Hilton Austin for your stay. Please know that your comments are highly appreciated and we look forward to welcoming you back in the (hopefully...

Reviewed 1 week ago

I stayed here for SXSW. The staff was welcoming, gracious and helpful during what must be one of the busiest, most chaotic weeks of the year. Great lobby with many seating areas, convenient places to sit down and recharge your devices, nice bar, two nice restaurants (Cannon & Belle and Austin Taco Project), meeting rooms and spa. I wish I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Pine99372
HiltonAustin, Manager at Hilton Austin, responded to this review

Dear Pine99372, thank you for this excellent endorsement! Our goal is to provide our guests with a truly memorable experience, so it's great to hear that we were able to exceed your expectations and that you enjoyed so many different aspects of your stay. We certainly look forward to welcoming you back to Hilton Austin in for the next SXSW!

Kansas City Area
Reviewed 1 week ago

We were only here for one night, but we thought this was a very nice hotel. The pool, spa and fitness areas are excellent and the room was good with a view of the city and Lady Bird Lake. Nice fragrance in the lobby and several restaurants in the lobby. Lots of restaurants within walking distance.

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Helpful?
Thank KAHLJH
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this amazing review! We are delighted you had such an exceptional stay with this, and we look forward to welcoming you back to Hilton Austin in the future, but hopefully for a much longer holiday!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Region: United States > Texas > Austin
Price Range: $278 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Priceline, Cheap Tickets, Jetsetter, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Hilton Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hilton Austin Texas
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#12 Luxury Hotel in Austin
#16 Business Hotel in Austin
#16 Romantic Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Austin staff and other travellers.
19 questions
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Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go too high up - the view is nice, but the elevators are slow.”
 of 5 bubbles Y9562XIstephens, 22 Mar 2017 | Read review
“Floor 19 was perfect.”
 of 5 bubbles Sinyptk, 1 Mar 2017 | Read review
“Try to stay on the executive Lounge level”
 of 5 bubbles Pens1978, 22 Feb 2017 | Read review
“Higher floor. Ask for room that has view of downtown area.”
 of 5 bubbles , 13 Feb 2017 | Read review
“call before you go to make sure all is okay”
 of 5 bubbles mspatron, 13 Feb 2017 | Read review
5 of 5