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Hampton Inn & Suites Austin Downtown

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#29 of 199 Hotels in Austin
Certificate of Excellence
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Hampton Inn & Suites Austin Downtown
Hampton Inn & Suites Austin Downtown
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973 Reviews from our TripAdvisor Community

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Showing 963: English reviews
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Haifa, Israel
Reviewed 4 days ago NEWvia mobile

I stayed here for a few nights for the convention that was taking place in the nearby Convention Center. The hotel is very well located. Facilities are very comfortable and staff very friendly. The room was well equipped and the stay was very easy and pleasant Complimentary breakfast was excellent! Very rich and very tasty.

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Helpful?
Thank EldadAK
North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Staff was friendly and helpful. Check-in was fast. We were only there one night, so we didn't have time to explore the facilities, but the room and bed were comfortable. The free breakfast was good and weather was nice enough to eat outside on the terrace. The location was only 4 blocks from 6th St., and close enough to Congress...

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Helpful?
1Thank grits4
About Hotel's Favourite Review
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear Grits4, Thank you for taking the time to review the Hampton Inn & Suites Austin Downtown Convention Center on TripAdvisor. We appreciate the kind remarks. I am sure other travelers in the TripAdvisor community will appreciate you insight. Thank you for staying with us! Regards, Corynn Hansen General Manager

Denver, Pennsylvania
Reviewed 1 week ago

Hotel is quiet and convenient to everything in Downtown Austin. Wonderful location near the convention center without all the hustle of the other hotels. The breakfast was good. It was a bit pricey but I was there for a conference to it was to be expected. Wouldn't pay that for this hotel for personal use.

Review collected in partnership with Hampton
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Helpful?
Thank Nikki V
Grapevine, Texas
Reviewed 1 week ago

good location, nice hotel but given inaccurate info about the room, amenities, etc. no housekeeping available after hours. simple requests like more towels would take 2-3 calls to get it right. billing issues that i'm still trying to resolve

Review collected in partnership with Hampton
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Helpful?
Thank Lawrence D
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear Lawrence D, Thank you for your feedback. We strive to provide every guest with an exceptional stay. I apologize that does not appear to be your experience. Housekeeping is typically available from 8 AM-9 PM Mon-Fri and 9 AM-9 PM Sat-Sun and we do have staff on around to clock to respond to guest requests such as towels. I...

Arlington, United States
Reviewed 1 week ago

This hotel afforded me easy access to the convention center and superiod service in efficient checkout and departure and late check out as was unexpectedly needed given conference activities. It is close to everything (bars, restaurants, and convention center)

Review collected in partnership with Hampton
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Helpful?
Thank waynehN5827ON
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear WaynehN5827ON, Thank you so much for the five star review! We appreciate you staying with us for the Texas Water Conference. We hope to have the opportunity to welcome you back soon! Regards, Corynn Hansen General Manager

Chicago, Illinois
Reviewed 1 week ago

I stayed here for a conference at the convention center, which is a few minutes a way by walking. My room was clean and comfortable; staff were friendly and helpful. One small thing made me extra happy is that they even have makeup remover (I forgot to bring) in the room. The complimentary breakfast was average, but sufficient; complimentary happy...

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Helpful?
Thank bwang20874
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear Bwang20874, Thank you for the review. We are delighted that you were happy with your stay. At Hampton Inn & Suites, making you happy makes us happy! Thank you for staying with us. We hope to see you again soon! Regards, Corynn Hansen General Manager

Coppell, Texas
Reviewed 1 week ago via mobile

The location is great as I was working at the convention center. The staff was wonderful and the rooms were nice. My only complaint is that the beds are too short. I'm 6'1" which isn't extremely tall but the bed just didn't accommodate me. I'd go back but I'd ask for a longer bed.

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Helpful?
Thank jdt559
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear JDT559, Thank you for your review. We are delighted you enjoyed your stay with us. I apologize if our beds did not fir your needs. Our beds are all standard sizes with full-size beds in the doubles and kings in our single bedded rooms. It sounds like you might need a king next time. Thank you for staying with...

Philadelphia, Pennsylvania
Reviewed 1 week ago

This hotel is absolutely beautiful and it is quiet!!! It's perfect for a busy trip where you want to have a place for resting. Also, the staff is friendly and full of recommendations for sights to see and things to eat, should you need them. I loved my staff-- and my room had the prettiest hotel bathroom I've ever seen....

Review collected in partnership with Hampton
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Helpful?
Thank Divinity007
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear Divinity007, Thank you for your kind review. We are thrilled that you enjoyed your stay enough to give a five star review! We look forward to seeing you again the next time you are in Austin. Thank you for choosing Hampton Inn & Suites! Regards, Corynn Hansen General Manager

New York City, New York
Reviewed 2 weeks ago

The room had a musty smell and there were cobwebs on the light fixtures. At 10:00pm while getting into bed we noticed blood stains on the sheets. We called down to the front desk and asked for the sheets to be changed. 20 minutes later a security guard came to the room and dropped sheets off, and said that no...

Review collected in partnership with Hampton
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Helpful?
Thank Sacha K
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear Sacha K, Thank you for sharing your feedback. Please accept our sincere apologies that we fell short of providing you with exceptional service and accommodations. I can assure you this was an isolated incident. We will be sharing your comments with our team to ensure another guest does not have a similar experience. Again, our sincere apologies. We hope...

Yorkville
Reviewed 2 weeks ago

Good location for downtown restaurants and access to the Riverwalk. However it was loud and dirty. Terrible (non-existant) customer service. Not worth the price. Breakfast was a joke. The only thing "Hilton" was the price.

Review collected in partnership with Hampton
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Helpful?
Thank dianecK7451BQ
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear DianecK7451BQ, Thank you for your review. We are sorry that you were not completely happy with your stay. We pride ourselves on the level of service and accommodations we provide our guests. I apologize that was not your experience. I can ensure you that it was an isolated incident. I hope you will give us another chance the next...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn & Suites Austin Downtown hotel is the perfect location to help you enjoy your downtown Austin activities. Austin is known as the 'Live Music Capitol of the World,' and we help you enjoy it by placing you right next to Sixth Street as well the University of Texas Austin and the Texas State Capitol. Our hotel brings a New Orleans style to Texas with our Bourbon Street style, fitting right in with the "Keep Austin Weird" theme. ... more   less 

Additional Information about Hampton Inn & Suites Austin Downtown

Address: 200 San Jacinto Blvd, Austin, TX 78701-4028
Region: United States > Texas > Austin
Price Range: $254 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Austin Downtown 3*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Priceline, Orbitz, Travelocity, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Hampton Inn & Suites Austin Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Austin Downtown Hotel Austin
Hampton Inn And Suites Austin Downtown
Hampton Inn Austin
Austin Hampton Inn
Hampton Inn & Suites Austin Downtown Texas
Hotel Style:
#17 Business Hotel in Austin
#22 Romantic Hotel in Austin
#55 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Austin Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Austin Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Congress Bridge.”
bwang20874, 10 Apr 2017 | Read review
“Make sure it is clean before checkin in”
ScottandLaurie, 15 Mar 2017 | Read review
“Try for a room that faces the front of the hotel, otherwise you're looking at the JW Marriott and not much else.”
dustins442, 10 Nov 2016 | Read review
“I stayed on the 10th floor - quiet and quick access to elevators”
Texassnowbird, 30 Oct 2016 | Read review
“Get to breakfast early to get the best stuff”
P6530MKjessicam, 29 Oct 2016 | Read review
5 of 5