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Fairfield Inn & Suites Austin Northwest/The Domain Area

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Fairfield Inn & Suites Austin Northwest\/The Domain Area
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185 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Austin Northwest/The Domain Area
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Showing 182: English reviews
McAllen, Texas
Reviewed 1 March 2015

“Lack of Security” My family and I stayed at this hotel from Feb. 13-15, 2015. At check-in Friday, the front desk attendant (Anna) was polite but not friendly. Not rude, just not welcoming at all. Maybe she had a long day. The hotel itself is nice. The King Suite was clean and spacious. The breakfast was generous. Our trouble began...

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Helpful?
Thank Anthony G
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Anthony G. Thank you for taking the time to review our hotel. Again, I am very sorry that your camera went missing after it was left in the lobby. This is definitely not normal for our hotel. The hard drive on our security system did fail, and did not allow us to view anything that was recorded. We have since...

Austin, Texas
Reviewed 23 February 2015 via mobile

These people make sure you enjoy your stay! I had a litle issue checking in, but sure enough... they made sure i was taken care of! Amy at the front desk, was super nice! I definitely love Marriot hotels!

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Helpful?
Thank reactortiz
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

reactortiz, Thank you for visiting our hotel and leaving feedback. Our staff tries it's best to take care of each and every guest, I am glad that Amy was able to take care of you! Please look us up on your next stay in Austin. Sincerely, Ryan P. General Manager

Fishkill, New York
Reviewed 21 February 2015

I'm in this hotel right now. I like it. It's clean and relatively quiet. I'm on the train side and I heard exactly 2 trains last night and they were loud but short and not too late. I got a last minute express deal on Priceline(2.5 stars) and for only $84/night it's great for this location. I stayed down the...

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Helpful?
Thank Kate G
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Kate G. Thank you for taking the time and reviewing our hotel. We always appreciate the kind words. While it is true that there is a train that is right behind our property, I am glad that they were not too much of a bother. Regarding the connecting door on your room: I will have my team inspect our connecting...

Houston,TX
Reviewed 9 February 2015

My wife and I visited Austin on February 7-8. Stayed at the Fairfield Inn and Suites in the NW Arboretum area of Austin. Very prompt check in. Rooms are nice and very clean. The morning breakfast has an excellent selection of cereals, muffins, scrambled eggs, sausage, oatmeal, "state of Texas" waffles, juice and excellent hot coffee! Nice way to start...

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Helpful?
Thank texag80
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Dear texag80, Thank you for staying with us while you are in Austin. We do everything that we can to make sure that every guest has the best possible stay. We are glad that you noticed and went on trip advisor to let everyone know. We look forward to seeing you next time you are in Austin. Thank you, Ryan...

Reviewed 5 January 2015 via mobile

We recently stayed here for an Austin vacation. Our room was great. Both clean and seemed new like it was recently updated. Breakfast was good. Well supplied and a good start to the day. There is a train that runs in back of the hotel but we didn't notice during sleeping hours. Only downside is that nowhere is really walkable...

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Helpful?
Thank BuckyV
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Dear Bucky V, Thank you for taking the time to leave a review! Yes, our hotel was recently updated in a renovation that we completed in September. I am glad you found our breakfast a great way to start your day, we try to make sure that it is well stocked with items to suit everybody's tastebuds and start their...

San Antonio, Texas
Reviewed 9 December 2014

It has been several weeks since I stayed at this property. It was a delightful visit and convenient location. The staff was very courteous and professional. The rooms were quiet, clean and well maintained. The bed was extremely comfortable. I will definitely stay at this property again.

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Helpful?
Thank Nancy J
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Dear Nancy J, I appreciate you reviewing our hotel on Tripadvisor. I am overjoyed to read that you enjoyed our location, staff, and quality of our rooms. It is our goal to provide every guest with a pleasant experience and I am glad to hear that we have done that for you! We are looking forward to your next visit!...

Alpine, Utah
Reviewed 9 December 2014

It's been a few weeks since I stayed so I hope I am remembering correctly, because I don't recall some of the negative things that have been posted with regards to noise. Booked at this hotel for location. The Courtyard was sold out, and the Embassy Suites was more expensive. Great location. Better than average breakfast with hot oatmeal and...

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Helpful?
Thank GrandmaCy
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Dear Grandma Cy, Thank you so much for leaving a review of our hotel. I am so glad that you saw the value of our hotel! The quality and level of service that we provide is comparable to some of the larger hotels in our area, but typically at a better price! I am so glad you chose to stay...

Edmond, Oklahoma, United States
Reviewed 29 November 2014

I had to make 6 trips to Austin this past year for business. This hotel is an awesome location so close to everything. They went through a renovation during the year and the hotel looks awesome. The staff is so friendly and helpful. Lots of choices at breakfast. Would recommend this hotel to anyone. On one of my trips there...

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Helpful?
Thank Barbara P
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Dear Barbara, Thank you so much for taking the time to leave a review of our hotel. I am so happy that you like our renovation! We appreciate hearing our guests feedback about the renovation. I am glad that you have enjoyed your stays with us in 2014 and we are looking forward to hosting your stays here in the...

Aranjuez, Spain
Reviewed 27 November 2014

The room is quite confortable with a king size bed, two TV, air condition, sofa, and a good desk to work. The breakfast is ok, with fruit, muffins, yogurt, gofre machine, toast,.. but it could be better. The negative point goes to the noise. On one side you have the highway but in the other side you have the train....

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Helpful?
Thank koldomunoz
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Dear Koldomunoz, Thank you so much for taking the time to leave a review for our hotel on Tripadvisor! It sounds like you stayed in one of our King Suites! These rooms are awesome, and you mentioned one of my favorite features (the desk) which is perfect to accommodate everybody's working style because its big and spacious and on wheels...

Metairie, Louisiana
Reviewed 15 November 2014

I previously did a review on March 14, 2013. I have stayed here several more times since then, and I wanted to post a followup review. I am always impressed with how friendly, courteous and professional the staff are here. That shows that this place has really good people working there and is well managed. This fact combined with the...

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Helpful?
Thank HENRI A
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Dear Henri, Thank you so much for re-reviewing our hotel! I am glad to see that our team still impresses you, I think our staff is the best in the business and they are the reason why our guests (like you) come back again and again. I am so sorry about the noisy neighbors you had on your most recent...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Austin Northwest/The Domain Area

Address: 11201 N Mopac Expy, Austin, TX 78759-5411 (Formerly Fairfield Inn & Suites Austin Northwest/Arboretum)
Region: United States > Texas > Austin > Northwest Austin
Price Range: $105 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Austin Northwest/The Domain Area 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Austin Northwest Hotel Austin
Fairfield Inn And Suites Austin Northwest
Fairfield Inn Austin
Fairfield Austin
Austin Fairfield Inn
Fairfield Inn & Suites Austin Northwest/The Domain Area Texas
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Austin Northwest/The Domain Area staff and other travellers.
2 questions
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Tyler, Texas
1 month ago
3 months ago

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Questions? Get answers from Fairfield Inn & Suites Austin Northwest/The Domain Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are anything but a heavy sleeper you might ask for a room away from the train tracks.”
 of 5 bubbles 106patrickh716, 14 Oct 2016 | Read review
“Read the fine print when you are considering a reservation here.”
 of 5 bubbles 827michaelm, 1 Jun 2016 | Read review
“Great A/C units for a hot area!”
 of 5 bubbles 548JamesC, 20 Apr 2016 | Read review
“Opposite the train tracks”
 of 5 bubbles TobiasAugustus, 8 Jan 2016 | Read review
“Rooms at teh front might be a little less noisy? Probably not.”
  • North Bound Freight Train3 - 7:30 Am
  • North Bound Freight Train1 - 7:30 Am
  • North Bound Freight Train2 - 7:30 Am
 of 5 bubbles Collinslc4141, 23 Dec 2015 | Read review
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