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Fairfield Inn & Suites Austin Northwest/The Domain Area

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Fairfield Inn & Suites Austin Northwest\/The Domain Area
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200 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Austin Northwest/The Domain Area
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Showing 197: English reviews
Reviewed 6 September 2016 via mobile

I love the breakfast. Gives a lot of variety and don't have to spend more money to go get breakfast. Place was clean. Staff was friendly and helped with directions. Weird location but gives a sense of privacy. Best hotel my husband has gotten us.

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Thank B R
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

B R, Thank you for taking the time to review our hotel on Trip Advisor. We are very happy that you loved our breakfast, and that you though we were clean & friendly. Our staff really does try to "Impress the Guest". Again, Thank you for staying with us, and we look forward to serving you the next time you...

San Antonio, Texas
Reviewed 23 August 2016 via mobile

Rooms are comfy and set up with plenty of amenities! The bed and lines were very nice. Air condition Ming was COLD! Spacious bathroom area. Microwave and coffee pot in the room. Also offer Free wifi, free breakfast (the waffles are good!), pool and its walking distance from the mall!! Recommend!!

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Thank mamasculley
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

mamasculley, Thank you for taking the time to give us such a great review on Trip Advisor! We always love to hear when a guest really enjoys their stay. There are many hotel choices in this area, and we thank you for choosing our Fairfield Inn. Warm Regards, Ryan

Reviewed 26 July 2016 via mobile

Staff was friendly, breakfast was great, everything was great. Room was clean so i have no complaints. I visited for the weekend and the location was perfect! When I visit again, I will definitely stay here again.

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Thank Erika A
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Erika A, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate you recognizing our staff on their friendliness, and that you enjoyed our clean rooms. Our staff really does try to go above and beyond for our guests. We know you many hotels in the area to chose from, so, THANK YOU for choosing...

Sugar Land
Reviewed 19 July 2016 via mobile

We stayed here for the first night of our family stay since it was close to the Domain and less expensive using Marriott points. Our suite was big and very accommodating. The bathroom counter was dusty, so not as clean as I like. There was a soaking wet area on the floor near one of the beds. Otherwise it was...

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Thank LMohrSugarLand
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

LMohrSugarLand, Thank you for taking the time to review our hotel on Trip Advisor. Please accept our apology for your dusty bathroom counter, and the wet carpet. I have address the cleanliness item with my housekeeping staff. (The counters are very dark, and can sometimes hide debris.) The wet carpet, I can only assume has to do with the A/C,...

Katy, Texas
Reviewed 29 June 2016

People at the desk were the best thing about the hotel. The free breakfast was fine but staying there for 8 weeks for business taught me that the exact same thing everyday became horrible. The rooms were fine unless you get the railroad side with their 4AM noise. They also have a bad habit of changing the price daily due...

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1Thank James J
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

James J, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate the kind words about our staff, I can understand how an 8 week stay would wear you out on our free breakfast selection. Regarding the nightly rates. Our rates are demand generated, when there is a strong demand in our market, our rates...

Melbourne, Victoria, Australia
Reviewed 15 June 2016 via mobile

Friendly service - hotel is average, the pool is outdoor and really small - no hot tub. You can't walk to the Domain from here so you have to take hotel shuttle or drive. I had hoped it would be within walking distance - as it is so close but it is fenced off.

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Thank Kevin S
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Kevin S, Thank you for taking the time to review our hotel on Trip Advisor. I appreciate mentioning our friendly service, and am sorry about the negatives about your stay. Regarding getting to the Domain, a pedestrian bridge is currently being built just down the road from us to allow foot traffic to cross over to the Domain. Warm Regards,...

Livingston, Texas, USA
Reviewed 9 June 2016 via mobile

Went with my wife to this hotel due to a business trip in Austin. Staff very nice and eager to please. Hotel very modern and clean. Accommodations were very nice and comfortable. The bed was the best part. Everything in the room from TV, coffeemaker, charging stations for phones/iPad and extra pillows already in place. It is a very short...

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Thank Reggie H
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Reggie H, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate the kind words about our staff, and that you thought our hotel was modern & clean. We really do pride ourselves on delivering a memorable hotel experience during your travels, and I am glad that we succeeded! Thank you for choosing Marriott, and...

Houston, Texas
Reviewed 9 June 2016

I stayed here for a conference I was attending nearby. The staff is friendly and helpful. They shuttled us to the conference location each day and offered to take us any place else we needed to go. It is located close to the Domain which is a shopping and dining experience. Parking is free, rooms are beyond great, and breakfast...

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Thank txsnyders
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

txsnyders, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate you letting us know about your positive interactions with our staff. They really do try to "impress the guest" at each interaction. Please look us up again if your conference brings you back to Austin! We look forward to your next visit. Warm Regards,...

Houston, Texas
Reviewed 2 June 2016

I reserved a room here online through Booking.com and I did not realize I was booking a guaranteed room with a non-cancellation policy. I booked the room 12 days before my visit and then my plans changed. Booking.com tried to get a cancellation for me about 10 days before my visit, but the hotel would not cancel, so I ended...

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Helpful?
Thank Michael M
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Michael M, Thank you for taking the time to review our hotel on Trip Advisor. I am sorry to hear about the trouble you had trying to get your room cancelled through Booking.com. In the future, please call the hotel directly, as our cancellation policy is not as strict as Booking.com. Thank you for choosing Marriott, we look forward to...

Victoria, Texas
Reviewed 31 May 2016 via mobile

Breakfast area seating is too small, and they only have one waffle maker. The train tracks behind the hotel are very loud and active all night long. We experienced a lot of loud people in the hallway while we were trying to sleep. I will be trying a different hotel in the future.

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Thank Chris D
Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain Area, responded to this review

Chris D, Thank you for taking the time to review our hotel on Trip Advisor. I am very sorry to hear about the trouble you had with your stay. Our breakfast area can get crowded from time to time, and our Texas waffles are very popular. We are working with a sound engineer on getting sound proof windows installed because...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Austin Northwest/The Domain Area

Address: 11201 N Mopac Expy, Austin, TX 78759-5411 (Formerly Fairfield Inn & Suites Austin Northwest/Arboretum)
Region: United States > Texas > Austin > Northwest Austin
Price Range: $147 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Austin Northwest/The Domain Area 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Austin Northwest Hotel Austin
Fairfield Inn And Suites Austin Northwest
Fairfield Inn Austin
Fairfield Austin
Austin Fairfield Inn
Fairfield Inn & Suites Austin Northwest/The Domain Area Texas
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Austin Northwest/The Domain Area staff and other travellers.
2 questions
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Tyler, Texas
6 months ago
8 months ago

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Questions? Get answers from Fairfield Inn & Suites Austin Northwest/The Domain Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room at the front of the building toward highway; not railroad tracks”
Wh0C, 25 Feb 2017 | Read review
“Choose a room not facing the high way.”
bobster30, 24 Feb 2017 | Read review
“i think all rooms are good, we just like the ground floor near the side doors, easy to load and unload, espically if you have a bike.”
Ray_Rose_SpringTexas, 20 Feb 2017 | Read review
“Rooms facing the front of the hotel are quiet.”
volyblmn, 21 Jan 2017 | Read review
“Avoid any room that next to a construction!”
171eva, 3 Jan 2017 | Read review
5 of 5